Stephanie Molfetas
Stephanie Molfetas at Lincoln of Wayne

Stephanie Molfetas | Page 3

Rental Coorinator

Lincoln of Wayne

1910 State Route 23
Wayne, NJ 07470

4.5
85 Reviews

Part of the Lincoln of Wayne Family since: 2013 Stephanie has the pleasure of overseeing our Rental Department where we maintain an entire fleet of new Model Lincolns for our clients. In addition to that, she makes sure all of our Service clientele have a good experience with our Pick-Up & Delivery services. Her favorite experience was when one of her clients was pregnant with her first baby and she surprised her with a special gift. When the client picked up her Lincoln she saw that there was a baby gift on her front seat. She was so surprised and happy from this gesture that she was crying from excitement! In her spare time, Stephanie enjoys taking up barre classes to clear her mind and build strength. Although she doesn't do it daily, she knows how to drive a stick shift car. Fun fact, she can actually write not only sideways but upside down as well! Favorite quote: "Time you enjoy wasting, was not wasted." - John Lennon

4.5

85 Reviews

Write a Review

85 Reviews of Stephanie Molfetas

November 29, 2021

Dealership Rating
Employee Rating

Always met with a smile and asked how they can help me. Work done efficiently and correctly. Fit me in as in this recent case as soon as possible. More

by jnjkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz

Apr 14, 2022

Lincoln of Wayne responded

Thank you so much for the positive feedback. We are grateful to have you be part of our Lincoln of Wayne Family. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

October 29, 2021

Dealership Rating
Employee Rating

I have been with them 18 years and have had no complain! None ! They are just wonderful More

by Nihadnahas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Spina, Rona Spina, Dorothy Ulu, Maria Federico, Joe Cucuzza, Kevyn Cruz , Theresa Fingado, Matthew Georgatos

Nov 20, 2021

Lincoln of Wayne responded

Thank you Mr. Nahas for your continued friendship and support. We are so grateful to have you in our Lincoln of Wayne family. You're the best and a true pleasure! Hope to see you soon. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

October 02, 2021

Dealership Rating
Employee Rating

The people at the front office are very professional. I wish I could say the same for Service. The worst experience I had to endure. I would not wish anyone the nightmare I went through. Stephanie was g More

by 41aj
Customer Service
Recommend Dealer
No
Nov 20, 2021

Lincoln of Wayne responded

I am so sorry to hear that your experience was not a positive one. We are working hard every day to be better for our guests . If there is anything i can do for you personally please do not hesitate to let me know. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

September 27, 2021

Dealership Rating
Employee Rating

Covid has severely hampered the service department; so it's not really their fault. It takes a very long time to get an appointment; and when you do, it still takes a week for them to get to your car. More

by ALATEMPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2021

Lincoln of Wayne responded

I appreciate your feedback regarding your recent service experiences. Yes, like many businesses, COVID has presented some challenges internally which we are working towards resolutions for every day. Your experience should never be effected though, so for that on behalf of my family and our team I do apologize. Please feel free to reach our to me directly next time should there be any challenges with scheduling. All services should always be offered at our guests preference. We promise to work hard for you every day and resume our normal service capacities soon. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

Oct 17, 2021

ALATEMPA responded

Going on week 6 now; plus the three weeks in July. Please tell your Master Tech that my Master Tech says it needs a new APIM. My brother in law is a top Ford mechanic. Still I must say Lincoln of Wayne gave me a brand new Nautilus to use. Smaller engine and lesser package, but still, it's new.... or rather was new 6 weeks ago.

September 14, 2021

Dealership Rating
Employee Rating

Service at Lincoln of Wayne is always a pleasant experience with me. They had my car picked up at my home and left me a loaner car. When service was done, my car was returned to me all cleaned. Exc More

by pgquinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cari Luzzi

Sep 24, 2021

Lincoln of Wayne responded

Thank you so much for taking the time to review your most recent servicing with us. I am pleased to hear that out Pick Up and Delivery services were convenient for you. Our goal is to always ensure your ownership experience is effortless! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-636-9700 x7226

August 18, 2021

Dealership Rating
Employee Rating

well the waiting area was fine, however it took almost 2 hrs for a 7500 mile check. My lease is up in december and i was suprised the dealership didnt approach me about my lease while I was waiting for my More

by jchip40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2021

Lincoln of Wayne responded

I am so sorry for the extended wait. Our goal is to always maintain through detail oriented work while still preserving our guests time. We finish with a hand car wash as well. Also, we always have offerings available such a loaner vehicles or shuttle services. Our goal is to make sure your ownership experience is effortless. I am sorry you didn't receive the information you were hoping for regarding your lease termination. We encourage a pressure free environment but you are getting close enough to start some productive conversations! I will see that they follow up accordingly. Live well and be happy Peter Spina Jr - Vice President-General Manager Lincoln of Wayne 973-696-9700 x7226

August 16, 2021

Dealership Rating
Employee Rating

My car was due for annual maintenance. The Lincoln of Wayne picked up my car and left me with a loaner car fully cleaned up and polished. My car was fully maintained cleaned inside and outside, tires oil More

by Fali D. Shroff
Customer Service
Recommend Dealer
Yes
Nov 05, 2021

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

August 14, 2021

Dealership Rating
Employee Rating

My car was in for a brake recall. I was kept advised of the process all the way through. Excellent polite, professional service. They provided a Loaner Car which was better than my own. Top Shelf organizat More

by Lee S. Elson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denis Brady

Nov 05, 2021

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

August 02, 2021

Dealership Rating
Employee Rating

I had a major issue with my Navigator, brought it to the dealership and they took it in without an appointment. The problem was resolved when the parts came in 3 days later, I was thinking it was going to b More

by rashey259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frey, Kevyn Cruz, Denis Brady , Stephen in service rates 5 stars also

Nov 05, 2021

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

July 30, 2021

Dealership Rating
Employee Rating

Exceptional in every way from initial contact made. Whatever the need is, staff is always professional, knowledgeable, helpful and patient. For service appointments, they are thorough, polite, informat More

by mysofttop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2021

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

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