68 Reviews of Stephanie Morales
October 09, 2025
Stephanie Morales and Eric Wilson went above and beyond in addressing my concerns. Not only did they take the time to return my phone call promptly, but they also listened attentively and responded with ge in addressing my concerns. Not only did they take the time to return my phone call promptly, but they also listened attentively and responded with genuine understanding and care. Their open and honest communication, paired with their professionalism, made a stressful situation far more manageable. Their attitude toward customer service consistently exceeds my expectations every single visit, and this experience was no exception. I also want to recognize Amy for her outstanding support during check-in. She treated me as an individual, not just another appointment, and handled my concerns with both expediency and accuracy. Her attention to detail and welcoming demeanor set the tone for a positive experience from the moment I arrived. It’s moments like these that remind me why I’m truly happy to have purchased a Subaru. At Glanzmann Subaru, I feel treated fairly, valued, and respected as a customer. Your team’s dedication to service and integrity reinforces my confidence in both the brand and the people behind it. Thank you again for your continued excellence. More
Other Employees Tagged: Eric Wilson, Amy Listello
June 22, 2025
We have been with Glznzmann Subaru sine the mid 1990s. Although we now live in the Lehigh Valley with 2 local Subaru dealers- we drive to Glanzmann for service and to purchase new car. Although we now live in the Lehigh Valley with 2 local Subaru dealers- we drive to Glanzmann for service and to purchase new car. More
Other Employees Tagged: Kimberly Barsky, Megan Gober, Erin Smith , Michael Jordan
August 02, 2024
Handled a post-service issue with oil change overfill and poor car performance promptly and most professionally. Acknowledged the mistake and resolved within four hours. poor car performance promptly and most professionally. Acknowledged the mistake and resolved within four hours. More
April 27, 2023
My Crosstrek has been at your dealership 3 times in the last 60 days for the same problem. Most recently it was there for 2 weeks and I paid $408. I got it back yesterday morning and didn’t drive it until last 60 days for the same problem. Most recently it was there for 2 weeks and I paid $408. I got it back yesterday morning and didn’t drive it until this evening. I drove it for 27 minutes and parked my car and the same problem happened - the fuse blew. I called and you set me up with another appointment for May 1. I will not be spending any time for any diagnostic work since the $408 I just paid yesterday didn’t fix the issue. I’ve never had an issue with my Crosstrek and I feel like I am getting the run around on what they think the issue is. I am super frustrated! More
Other Employees Tagged: Kyle Jordan
November 12, 2022
Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on time. Maybe Ysaac is new but he needs some training. Service manager could also try and be more pleasant. More
Other Employees Tagged: Chris Waldron, John Hartman , Ysaac Almonte
May 24, 2022
The service is always totally professional and efficient. They have always done right by me as a customer and have rewarded my loyalty on several occasions. I will never take my car anywhere else for service They have always done right by me as a customer and have rewarded my loyalty on several occasions. I will never take my car anywhere else for service. My only regret is that I didn’t purchase my Subaru from them in the first place. Karen and Brian have both been great reps. Can’t recommend them highly enough and the new facility is absolutely beautiful. More
Other Employees Tagged: Bryan Okubo, Karen Sipps
April 16, 2022
I was leaving from work on Good Friday and noticed that my tire air pressure gauge was lit up on my dashboard. I drove directly to Glanzmann's and arrived at 2:45 pm . The service was phenomenal and I my tire air pressure gauge was lit up on my dashboard. I drove directly to Glanzmann's and arrived at 2:45 pm . The service was phenomenal and I was on my way home at 4:30 pm with a new tire. Where can anyone get such excellent care on a Friday afternoon preceding a holiday weekend ? Thank you everyone for being so kind and efficient . More
Other Employees Tagged: Alexis Cedrone, Sam Simkins
January 20, 2022
Beautiful new facility.Excellent staff and great Beautiful new facility. Excellent staff and great turnaround time for repairs Thank you Stephanie and Eric ! Beautiful new facility. Excellent staff and great turnaround time for repairs Thank you Stephanie and Eric ! More
Other Employees Tagged: Eric Wilson
January 13, 2022
Nice experience yesterday at your new facility. Kyle got me in and out quickly for state inspection. Nice work thanks again! me in and out quickly for state inspection. Nice work thanks again! More
Other Employees Tagged: Kyle Jordan , Andrew Casey



