Stephanie Roffo | Page 2
Customer Experience Manager
Herb Chambers BMW of Sudbury
128 Boston Post Rd
Sudbury, MA 01776
13 Reviews
Write a Review13 Reviews of Stephanie Roffo
June 30, 2022
Everyone in the team worked very hard to make sure the buying experience was enjoyable. Wilson followed up on everything that we asked him regarding the car buying experience was enjoyable. Wilson followed up on everything that we asked him regarding the car More
Other Employees Tagged: Wilson Dowridge, Rachel Vonkahle , Rami Aboutayoun , Jamie Chisholm, Peter Vargo
May 12, 2021
Came in for the replacement of a parking sensor. The repair was done very quickly while I waited in the comfortable customer lounge. The repair was done in less than the quoted time. It has been a plea repair was done very quickly while I waited in the comfortable customer lounge. The repair was done in less than the quoted time. It has been a pleasure to work John Majeika my service advisor. He is a great asset to your team. More
Other Employees Tagged: John DiBitetto, Pranav Gill, Almir Jonuz, John Majeika
February 20, 2019
BMW of Sudbury is the Class of Massachusetts Dealerships From the first step I took in the door I felt as if I was somewhere I was considered special. They catered to my wants, needs, didn't pressure me and From the first step I took in the door I felt as if I was somewhere I was considered special. They catered to my wants, needs, didn't pressure me and let me find my way into the BMW of my dreams. At some dealerships this is where the honeymoon ends but not at BMW Sudbury. From the sales rep I worked with, to the service team, to the GM I was treated with respect and felt like I was being prioritized with whatever I needed. I've dealt with some very poor dealerships in the past and have to say I won't be buying from anyone but BMW Sudbury going forward. They are simply the best at what they do, and provide an unmatched customer experience. Thank you to the BMW Sudbury team for all the little things. They haven't gone unnnoticed for this customer. More
Other Employees Tagged: Wilson Dowridge , Robert Cohoon, Pranav Gill