Stephanie Shearsby

If you are considering a Lexus, then Lexus of London is the dealership to see. And when you make that call, ask for Lisa Ali. Lisa is patient, kind, respectful, extremely knowledgeable, and willing t the dealership to see. And when you make that call, ask for Lisa Ali. Lisa is patient, kind, respectful, extremely knowledgeable, and willing to go the extra mile. She will take the time needed with you, answering your questions, and make you feel at ease with no pressure. She found a car for our son last year, and most recently has been talking with us on our RX350 replacement. We would highly recommend dealing with her if you are in the market for a vehicle. Lisa and the staff we have dealt with are a credit to Lexus of London and to the Lexus brand. Thank you! More

Report | Print

I recently purchased a new 2025 TX350 at this dealership and the sales representative - Lisa Ali was very helpful and pleasant. and the sales representative - Lisa Ali was very helpful and pleasant. More

Report | Print

Lexus of London is a great Lexus dealership. The dealership is clean, organized and customer oriented. The sales team is top notch. In particular, Rick Watson guided me through the entire t The dealership is clean, organized and customer oriented. The sales team is top notch. In particular, Rick Watson guided me through the entire transaction. Rick is professional, knowledgable and caring. Rick was a pleasure to work with. More

Report | Print

Lexus of London is extremely helpful. They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getti They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getting to know the car was excellent. More

Report | Print

The staff at the dealership are very personable, professional and helpful. The Product Advisor I worked with, Lisa Ali, was amazing. She answered all my questions, was very patient as I asked for professional and helpful. The Product Advisor I worked with, Lisa Ali, was amazing. She answered all my questions, was very patient as I asked for several changes to the financing options, and very knowledgeable about the Lexus during the test drive. The Senior Sales Manager, Stephanie came over to introduce herself and offer additional information. Although I haven't purchased the vehicle yet, due to high financing rates, I will consider it in the future, should rates drop. More

Report | Print

I had a fantastic experience at Lexus of London, and a big part of that was due to our salesperson, Gentrit. Gentrik was incredibly knowledgeable about the Lexus vehicles, patiently answered our questions big part of that was due to our salesperson, Gentrit. Gentrik was incredibly knowledgeable about the Lexus vehicles, patiently answered our questions, and made the car-buying process smooth and enjoyable. There was no pressure, just genuine assistance. Gentrit's professionalism and friendly demeanour truly set him apart. I highly recommend him to anyone looking for a Lexus in London! More

Report | Print

Rick was very knowledgeable and helpful. He was able to answer all my questions. The service manager Stephanie also took her time to come and greet me which I really appreciated. My family a He was able to answer all my questions. The service manager Stephanie also took her time to come and greet me which I really appreciated. My family and I were treated really well from the entry to the exit time. Would definitely visit the dealership again. More

Report | Print

Extremely friendly and knowledgeable in all departments and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of tim and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of time with us. She was so sweet. We loved that she was not pushy and we never felt pressure to buy on the spot. My husband and I respond to her kind of salesmanship. Five star***** More

Report | Print

The entire experience from start to finish was extremely enjoyable. Our salesperson, business manager and delivery specialist were all friendly, professional and very knowledgeable. Gentrit was second to no enjoyable. Our salesperson, business manager and delivery specialist were all friendly, professional and very knowledgeable. Gentrit was second to none. We appreciated every effort they all made to ensure and surpass our expectations. More

Report | Print

My wife and I visited Lexus of Canada to view a used Lexus 300NX that was posted on their website. We were met by a wonderful Sales Associate, Ms. Lisa Ali. She was very welcoming, called us a “guest Lexus 300NX that was posted on their website. We were met by a wonderful Sales Associate, Ms. Lisa Ali. She was very welcoming, called us a “guest”, and was very positive about Lexus of London and Lexus as a vehicle. She was very knowledgeable about the vehicle. In sum, we purchased the vehicle, in part by the way we were treated by Lisa. More

Report | Print