Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 2

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
799 Reviews
4.9

799 Reviews

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799 Reviews of Stephanie Spangler

June 13, 2026

Dealership Rating
Employee Rating

Communication was swift and clear, the work was done quickly and efficiently. The only issue was accidentally ordering the wrong part, but accidents happen. More

by gatorkip54
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Thank you for taking the time to provide us with this feedback.

June 13, 2026

Dealership Rating
Employee Rating

They were very professional and they went out of there way to solve a problem More

by Chuckt759
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2026

Dealership Rating
Employee Rating

The customer service provided by Ms. Spangler is and has always been exceptional, a very pleasant and amenable attitude. The Southern Ford technicians have always provided a thorough and More

by cleensweepers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 13, 2026

Dealership Rating
Employee Rating

Did a great job with my mustang. Really appreciated Stephanie and all of her help. More

by CONCORDEARFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 12, 2026

Dealership Rating
Employee Rating

Professional , excellent service, experience techs, very courteous, prioritize, cleaning environment, and a friendly environment. Fast service. More

by MPDTDIVA1842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2026

Dealership Rating
Employee Rating

Always there for me ? ??? Stephanie and John are top notch..mechanic Dwayne is the BEST???? More

by DAVE4RACIN
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2026

Dealership Rating
Employee Rating

They were very helpful, kind and considerate. They were great!!! They were very caring and considerate. More

by cdipalmo55
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2026

Dealership Rating
Employee Rating

My vehicle was acting up, thought it might be in the transmission. I stopped by and described what was going on to Stephanie and she said it sounded like that and scheduled my truck to be looked at. She More

by VINJESTYR7
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 08, 2026

Dealership Rating
Employee Rating

My dealings with Southern Ford is always through Stephanie Spangler who has always been my point of contact since I bought my 2016 Escape and 2017 Escape. She is very caring and wonderful at her job More

by LINDA.PINARD
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 10, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 05, 2026

Dealership Rating
Employee Rating

Very conscientious regarding her work and interaction with customers. Stephanie is one of the best Service Advisors I have worked with at Hall/Southern Ford during the past 26 years. Also, kudos for your More

by Mahoye
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 10, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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