Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 2

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
774 Reviews
4.9

774 Reviews

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774 Reviews of Stephanie Spangler

May 18, 2026

Dealership Rating
Employee Rating

Staff is always friendly. I always feel like I am getting good service at this dealership. More

by tluther1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 15, 2026

Dealership Rating
Employee Rating

Southern Ford always does good quality work. My truck still drives good as new. They've also always finished ahead of schedule and are helpful with getting me to where I need to be as they work More

by Haasenfeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 15, 2026

Dealership Rating
Employee Rating

Best dealership ever I would come to this dealership every time before any other Greatest More

by Cboone0726
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 27, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 12, 2026

Dealership Rating
Employee Rating

Bought a 2022 F-150 XLT in 2023 when the name was Hall Ford. After three years of maintenance, one faulty rear window switch and a few recalls, I am completely satisfied. More

by corvelzero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , I cannot remember anyone else

May 27, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 10, 2026

Dealership Rating
Employee Rating

No loaner car first day. Broke a new part. Had to wait 4 days to fix the car for a 1 day job. No reimbursement for rental car More

by joeszekely
Recommend Dealer
No

Other Employees Tagged: Stephanie Spangler

May 27, 2026

Southern Ford responded

Joe. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 09, 2026

Dealership Rating
Employee Rating

Great service and personal support for the customer needs and safety concerns that are addressed. More

by aceppsrob0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 08, 2026

Dealership Rating
Employee Rating

They were all nice, accommodating, and caring. Stephanie was super amazing. The mechanic kept me informed at all times and was also so very nice. The best auto dealership I have ever dealt with! More

by Luvthepaws
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 27, 2026

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 08, 2026

Dealership Rating
Employee Rating

I came in without an appointment and the service department reacted positively and got my work done for me in an expeditious manner with the utmost courtesy. More

by Baldwinfamily5
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 08, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 08, 2026

Dealership Rating
Employee Rating

Stephanie is a top of the line associate. She always takes good care of me. She is the reason I continue choosing southern Ford Newport news. Her technicians always do excellent work on all m More

by Austin Soule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2026

Dealership Rating
Employee Rating

Stephanie did a great job and saved me money as she found I had money in my Ford Maintenance Account More

by COFFEYBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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