Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 3

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.9
813 Reviews
4.9

813 Reviews

Write a Review

813 Reviews of Stephanie Spangler

June 15, 2026

Dealership Rating
Employee Rating

I hated the AI robot. I had to speak to at first did not help at all. That's why I gave average grade. When I spoke to a Jon Conway. It went to excellent experience. More

by Traci
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Traci. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 14, 2026

Dealership Rating
Employee Rating

I came in for a simple oil change and it took well over 2 hours. Then I got in my vehicle and there was oil on my center console that I had to rub off. That's unacceptable More

by J.pierce1802
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 14, 2026

Dealership Rating
Employee Rating

I have been satisfied with dealing with Southern since I purchased the truck. Everyone has been polite and helpful. More

by owenswiliford
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 13, 2026

Dealership Rating
Employee Rating

Ms. Spangler is awesome! Always takes great t care of our vehicles. Can't thank.her enough. Much appreciated! More

by Mike.Sciancalepore
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2026

Dealership Rating
Employee Rating

Communication was swift and clear, the work was done quickly and efficiently. The only issue was accidentally ordering the wrong part, but accidents happen. More

by gatorkip54
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Thank you for taking the time to provide us with this feedback.

June 13, 2026

Dealership Rating
Employee Rating

They were very professional and they went out of there way to solve a problem More

by Chuckt759
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2026

Dealership Rating
Employee Rating

The customer service provided by Ms. Spangler is and has always been exceptional, a very pleasant and amenable attitude. The Southern Ford technicians have always provided a thorough and More

by cleensweepers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 13, 2026

Dealership Rating
Employee Rating

Did a great job with my mustang. Really appreciated Stephanie and all of her help. More

by CONCORDEARFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 12, 2026

Dealership Rating
Employee Rating

Professional , excellent service, experience techs, very courteous, prioritize, cleaning environment, and a friendly environment. Fast service. More

by MPDTDIVA1842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2026

Dealership Rating
Employee Rating

Always there for me ? ??? Stephanie and John are top notch..mechanic Dwayne is the BEST???? More

by DAVE4RACIN
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Dealership Inventory (355 Vehicles)

new 2026 Ford Explorer car, priced at $41,908
2026 Ford Explorer
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $43,516
2026 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $49,245
2026 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $50,899
2026 Ford Explorer
new
Red Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Ford Bronco Sport car, priced at $34,751
2026 Ford Bronco Sport
new
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $53,439
2025 Ford Bronco
new
Green Metallic exterior
Automatic
Four-wheel Drive