Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 3

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
774 Reviews
4.9

774 Reviews

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774 Reviews of Stephanie Spangler

May 06, 2026

Dealership Rating
Employee Rating

Easy to schedule, very professional, great communication, and repairs was completed in a timely manner. More

by Jimmy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2026

Dealership Rating
Employee Rating

Very satisfied customer. Service was completed professionally and in a timely manner. Stephanie was very professional. More

by Samtaliaferro203
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 08, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2026

Dealership Rating
Employee Rating

Quick, polite, pleasant to deal with and competent. I always have my F-150 serviced there and nowhere else. More

by christoph.leemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones

May 08, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2026

Dealership Rating
Employee Rating

Employees at Southern Ford were very professional helpful and kind. They sent me video of the work performed. I will definitely continue my business with Southern Ford. More

by shezzbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2026

Dealership Rating
Employee Rating

Stephanie is THE best. Greets me with a smile every time. Sets my expectations with the service that will be performed and keeps me informed through the process. Never any More

by gidupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 29, 2026

Dealership Rating
Employee Rating

Stephanie was wonderful polite and patient. She made the whole process go smoothly. I really enjoyed my experience with her. Thank you so much. More

by nishamcclain33
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 01, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2026

Dealership Rating
Employee Rating

Great service from this establishment and team. Stephanie is a great asset to the team, and one of the main reasons I bring all of my vehicles here to be serviced. More

by rolopz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2026

Dealership Rating
Employee Rating

Stephanie is an asset to the dealership. Concerning to see how busy she is on most of my visits. Give her a raise! More

by DALLAS162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2026

Dealership Rating
Employee Rating

I always have a great experience with Stephanie. She listens and she makes sure that all of my concerns are addressed. More

by bmbcindy61
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

April 24, 2026

Dealership Rating
Employee Rating

Steph has a great way about her she is very efficient and friendly. She updates on when the car will be ready. More

by alzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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