Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 3

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
799 Reviews
4.9

799 Reviews

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799 Reviews of Stephanie Spangler

June 03, 2026

Dealership Rating
Employee Rating

The people there are excellent to deal with. They are very helpful each time I take my truck in for service. More

by earlscott13
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 10, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 03, 2026

Dealership Rating
Employee Rating

Great customer service in the service department. don’t like to be forced to a minimum of words More

by Faircloth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 02, 2026

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Employee Rating

The Ford dealership on Jefferson Ave has taken care of all the maintenance work on the truck since the purchase of the vehicle and we've been very satisfied. More

by TURTLE007MC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Johnson

Jun 10, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 30, 2026

Dealership Rating
Employee Rating

Professional, friendly and excellent communication The facilities while waiting for my service is very nice More

by SGraupmann
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 10, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 30, 2026

Dealership Rating
Employee Rating

I haven't had any issues with work performed there other than wait time sometimes More

by JoeB66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , Jimmy

Jun 10, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 28, 2026

Dealership Rating
Employee Rating

Have had outstanding service The people are always friendly and helpful I am satisfied with the service because they seem to not inflate problems to try to run cost up More

by crmoore0426
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 28, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 28, 2026

Dealership Rating
Employee Rating

Stephanie was awesome! 5 star service with an honest explanation of the maintenance performed on my vehicle. More

by abnelnegron2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 27, 2026

Dealership Rating
Employee Rating

Everyone was very accommodating even though I made the appointment at the last minute. Really liked the video of actual vehicle inspection. More

by bluefocus60
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 28, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 24, 2026

Dealership Rating
Employee Rating

It was a great experience overall. It was very easy to schedule the appointment and I was informed of the situation with my vehicle More

by ejack6540
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 27, 2026

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 23, 2026

Dealership Rating
Employee Rating

They picked up and delivered, preformed all work efficiently and on time. Stephanie is knowledgeable and pleasant to work with More

by DAD02250
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 27, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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