Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 4

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
813 Reviews
4.9

813 Reviews

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813 Reviews of Stephanie Spangler

June 11, 2026

Dealership Rating
Employee Rating

They were very helpful, kind and considerate. They were great!!! They were very caring and considerate. More

by cdipalmo55
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2026

Dealership Rating
Employee Rating

My vehicle was acting up, thought it might be in the transmission. I stopped by and described what was going on to Stephanie and she said it sounded like that and scheduled my truck to be looked at. She More

by VINJESTYR7
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 17, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 08, 2026

Dealership Rating
Employee Rating

My dealings with Southern Ford is always through Stephanie Spangler who has always been my point of contact since I bought my 2016 Escape and 2017 Escape. She is very caring and wonderful at her job More

by LINDA.PINARD
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 10, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 05, 2026

Dealership Rating
Employee Rating

Very conscientious regarding her work and interaction with customers. Stephanie is one of the best Service Advisors I have worked with at Hall/Southern Ford during the past 26 years. Also, kudos for your More

by Mahoye
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 10, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 03, 2026

Dealership Rating
Employee Rating

The people there are excellent to deal with. They are very helpful each time I take my truck in for service. More

by earlscott13
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 10, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 03, 2026

Dealership Rating
Employee Rating

Great customer service in the service department. don’t like to be forced to a minimum of words More

by Faircloth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 02, 2026

Dealership Rating
Employee Rating

The Ford dealership on Jefferson Ave has taken care of all the maintenance work on the truck since the purchase of the vehicle and we've been very satisfied. More

by TURTLE007MC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Johnson

Jun 10, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 30, 2026

Dealership Rating
Employee Rating

Professional, friendly and excellent communication The facilities while waiting for my service is very nice More

by SGraupmann
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 10, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 30, 2026

Dealership Rating
Employee Rating

I haven't had any issues with work performed there other than wait time sometimes More

by JoeB66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , Jimmy

Jun 10, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 28, 2026

Dealership Rating
Employee Rating

Have had outstanding service The people are always friendly and helpful I am satisfied with the service because they seem to not inflate problems to try to run cost up More

by crmoore0426
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 28, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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