Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 79

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
813 Reviews
4.9

813 Reviews

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813 Reviews of Stephanie Spangler

February 23, 2024

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Employee Rating

They got me and appointment fast and got my car fix even faster. I love the communication during the whole time my car was in their hands. More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 22, 2024

Dealership Rating
Employee Rating

My experience at Southern Ford has been excellent. Stephanie keeps me informed and explains what my vehicle may need asap or in the future. Our 2018 Lincoln Navigator has been serviced here since our More

by Hillard Cedric and Deborah
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 23, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 22, 2024

Dealership Rating
Employee Rating

Stephanie is such a pleasure to work with. The techs took care of my problem and I was on my way in no time. More

by VER50RA
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 23, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 22, 2024

Dealership Rating
Employee Rating

Mr. Conway & Southern Ford have taken very good care of my truck since I purchased it from them in 2023. More

by cager5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Patel, Alicia Chapman-Jones , SAM BELL, DAKOTA BOOTH, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, ROBERT MUIR, EDWIN WARREN

Feb 22, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2024

Dealership Rating
Employee Rating

Stephanie was very pleasant and informative. Also very helpful with Nav System update. Provided me with a printout of info and walked me through steps to be taken. More

by WBAUERVA
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 22, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 20, 2024

Dealership Rating
Employee Rating

Both the service advisor and service department went above and beyond with this customer service and diagnostics of the vehicle. Thank you More

by rspano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2024

Dealership Rating
Employee Rating

Great service, I will continue to bring my vehicles in for service and inspections in the future More

by WGHARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Feb 20, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 20, 2024

Dealership Rating
Employee Rating

Knowledgeable, welcoming, courteous Stephanie Spangler is outstanding. She is knowledgeable and concerned. She is a wonderful representative for Southern Ford. More

by MAYERANDSUSANLEVY
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

February 15, 2024

Dealership Rating
Employee Rating

Very good Fast service. Stephanie explained everything that needed to be done. I will get further work done later. More

by KLINK47
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 15, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 14, 2024

Dealership Rating
Employee Rating

I already have. Service was great and staff was also. Totally satisfied. I'm done. Enough. More

by WG4F
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Feb 15, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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