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Stephanie Spangler

Overview Reviews (813) Inventory (355)

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Stephanie Spangler

Stephanie Spangler | Page 80

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9

813 Reviews

Overview Reviews (813) Inventory (355)

4.9

813 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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813 Reviews of Stephanie Spangler

February 14, 2024

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Employee Rating

Very satisfied with service department and timeliness of getting my vehicle back. Communication was very appreciated getting my vehicle back. Communication was very appreciated More

by hondos.steve

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 14, 2024 -

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 14, 2024

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Employee Rating

totally appreciate Stephanie she is the BEST and represents your brand superbly totally professional and always a can do attitude represents your brand superbly totally professional and always a can do attitude More

by JOHN@SECONDST.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Feb 14, 2024 -

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 13, 2024

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I drive 40 minutes to Southern Ford from Virginia Beach due to the excellent service. due to the excellent service. More

by MiraLou

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Feb 14, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2024

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My F150 died and I had it towed to Southern on a Thursday night. It was diagnosed on Friday. Part ordered and fixed on Monday. night. It was diagnosed on Friday. Part ordered and fixed on Monday. More

by RSUSTELLO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Feb 14, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 10, 2024

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Stephanie always takes care of me and my daughter when we have service appointments. She is the best service adviser I have ever had at any dealer. have service appointments. She is the best service adviser I have ever had at any dealer. More

by SUFFOLKSCHATZELS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 13, 2024 -

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

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Employee Rating

As always it is easy to get in and I never have to worry about my car being taken care of. Everyone is so friendly and helpful. about my car being taken care of. Everyone is so friendly and helpful. More

by alexusd.barbour

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Feb 13, 2024 -

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 08, 2024

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Employee Rating

Wonderful GM in Patrick George…best in the industry…kind, professions, accomplished leader. Service department team did a wonderful job on our car servicing it…with a car wash to complete our servicing! Step professions, accomplished leader. Service department team did a wonderful job on our car servicing it…with a car wash to complete our servicing! Stephanie was great and the whole team was kind, professional And competent. More

by nancy.ennis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick George

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Feb 08, 2024 -

Southern Ford responded

February 08, 2024

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Excellent customer service. Jon was very professional and helpful in assisting with the repair of my vehicle and keeping me informed during the process. Jon was very professional and helpful in assisting with the repair of my vehicle and keeping me informed during the process. More

by jthornburg85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

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Feb 08, 2024 -

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

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Employee Rating

Everyone I came into contact with indicated to me that they were top notches in their respective fields. they were top notches in their respective fields. More

by BWFS341

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 08, 2024 -

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2024

Dealership Rating

Employee Rating

Stephanie kept me well informed throughout the repair process All issues were fully addressed to full satisfaction process All issues were fully addressed to full satisfaction More

by babson1973

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Feb 07, 2024 -

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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