Stephanie Voges

Kia of Lincoln sold us a vehicle, and just 15 days later the engine completely failed. When we went back to ask why they sold us a car with such a serious issue, they showed us paperwork claiming everything the engine completely failed. When we went back to ask why they sold us a car with such a serious issue, they showed us paperwork claiming everything had passed inspection and nothing was wrong with the vehicle.If everything was supposedly fine, then how did the engine fail after only two weeks? They couldn’t give us a clear explanation.Now we’re stuck paying for a car that ended up in the junkyard. This has been an expensive and frustrating experience.Based on what happened to us, I would strongly recommend that anyone considering buying a vehicle from Kia of Lincoln have it thoroughly inspected by an independent mechanic before signing anything. We certainly wish we had.they are bunch of scammers. i would never recommend them to anyone. More

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Everyone is so kind and helpful! They keep you informed about your car and are willing to answer any question. They keep you informed about your car and are willing to answer any question. More

by CAROL.CHASE3 Verified Customer Verified Customer

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They were informed of my interlock in my car and they failed the interlock device and costed me an extra $75 to fix their mistake failed the interlock device and costed me an extra $75 to fix their mistake More

by mbrauneis Verified Customer Verified Customer

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They were kind and amazing to talk to. The Kia service workers were very kind and easy to talk to about the fact that I forgot to let them know that I had spark plugs in my glove compartme The Kia service workers were very kind and easy to talk to about the fact that I forgot to let them know that I had spark plugs in my glove compartment and they allowed me to return the spark plugs I bought and only pay a little over 70 dollars for them putting in new spark plugs. More

by ALICIASWIFT24 Verified Customer Verified Customer

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I'm glad to be working with KIA I'm glad to be working with Kia and owning a Kia. Have had good experiences with Kia and owning a Kia. Have had good experiences More

by JOAKN1 Verified Customer Verified Customer

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Always a good experience. Always satisfied Stephanie and all the staff are helpful No complaints Always satisfied Stephanie and all the staff are helpful No complaints More

by TAMMYKUBITZ1962 Verified Customer Verified Customer

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Everything was great! Took it in at 8:30am and got it back by noon. Everything was great! Took it in at 8:30am and got it back by noon. Everything was great! More

by waconkling Verified Customer Verified Customer

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Every time I visit I I bring up the issue of the noise that is hard to reproduce the staff acts like it’s not a serious issue and makes me feel like it’s ridiculous I’m bringing it up. The issue has be that is hard to reproduce the staff acts like it’s not a serious issue and makes me feel like it’s ridiculous I’m bringing it up. The issue has been reported on many online portals and the staff is not showing any interest in trying to figure it out. More

by E3PLICANIC1 Verified Customer Verified Customer

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The service rep was great to work with. I had an appointment and waited for my car and it was not long of a wait. I had an appointment and waited for my car and it was not long of a wait. More

by NPETERSEN0331 Verified Customer Verified Customer

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Love the friendliness of everyone. They let me bring my car in an hour earlier than my appointment time, which helped me tremendously. They let me bring my car in an hour earlier than my appointment time, which helped me tremendously. More

by Ashley King Verified Customer Verified Customer

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