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Brook Janes
Brook Janes at Kia of Lincoln

Brook Janes

Fixed Ops Manager

Kia of Lincoln

1145 North 48th Street
Lincoln, NE 68504

4.5
13 Reviews
4.5

13 Reviews

Write a Review

13 Reviews of Brook Janes

May 31, 2026

Dealership Rating
Employee Rating

Ashley is Friendly, the team is professional and courteous.I've been going there for over ten years and I have no complaints. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Gallagher, Stephanie Voges, Adam Coffin

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May 31, 2026

Kia of Lincoln responded

It’s wonderful to hear from someone who’s been with us over ten years. Ashley and our team appreciate your comments about their professionalism and courtesy. We look forward to welcoming you back soon.

May 26, 2026

Dealership Rating
Employee Rating

Something pops on my front driver door. That wasn't there when i brought in. More

by karlaopp36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Gallagher, Stephanie Voges, Adam Coffin

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May 28, 2026

Kia of Lincoln responded

Thank you for your review. Please don't hesitate to reach out to us directly if you need any assistance, we are always happy to help here at Kia of Lincoln !

May 13, 2026

Dealership Rating
Employee Rating

I like the people and the service! I'm sad they are moving but that is part of growing. Thanks Kia :) More

by sherylt703
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Gallagher, Stephanie Voges, Adam Coffin

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May 13, 2026

Kia of Lincoln responded

Thank you for your kind words about our team and service. We understand moving can be bittersweet and appreciate you trusting us with your Telluride as we grow.

May 11, 2026

Dealership Rating
Employee Rating

All associates at Kia of Lincoln are friendly and follow through on commitments they make. More

by gpah74K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Gallagher, Stephanie Voges, Adam Coffin

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May 11, 2026

Kia of Lincoln responded

We appreciate you sharing this feedback. We’re glad our associates were friendly and followed through on their commitments during your Sorento service. Please let us know if we can assist with anything else down the road.

May 08, 2026

Dealership Rating
Employee Rating

Jason is extremely thoughtful and patient. Makes your buying experience memorable. Your experience is number 1 on his list! More

by missjm221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hager, Chad Hawkins, Jason Sweeney, Ashley Gallagher, Stephanie Voges, Adam Coffin

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May 08, 2026

Kia of Lincoln responded

We’re delighted Jason’s thoughtfulness and patience made your used Kia Sportage purchase memorable. Thank you for the 5-star rating, and we look forward to assisting you with any future Kia needs.

April 30, 2026

Dealership Rating
Employee Rating

Great people in the service department would recommend people to buy Kia’s because of the knowledgeable people in the service department More

by DWISMER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Gallagher, Stephanie Voges

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Apr 30, 2026

Kia of Lincoln responded

Thank you for highlighting our team’s expertise during your Telluride service. We’re glad our knowledgeable staff made such a positive impression. We appreciate your recommendation and look forward to assisting you again.

April 06, 2026

Dealership Rating
Employee Rating

Did a wonderful job fixing my f150 and were quick! Thank you Stephanie! See you for my oil change! More

by jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Voges

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Apr 06, 2026

Kia of Lincoln responded

It’s great to hear we could get your Ford F150 fixed quickly, and thank you for recognizing Stephanie’s efforts. We look forward to seeing you for your next oil change.

March 24, 2026

Dealership Rating
Employee Rating

Didnt follow instructions for items included in a sale service coupon and tried to overcharge. More

by rastockton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 26, 2026

Kia of Lincoln responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. That’s not the level of service we aim to provide. We’d like to look into this further and make it right—please reach out to us directly so we can review what happened.

March 23, 2026

Dealership Rating
Employee Rating

Kia was great at letting me know what was going on and what needed to be done with my car. More

by Sadoeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 24, 2026

Kia of Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2026

Dealership Rating
Employee Rating

Excellent customer service. If you own a Kia, their service department are very knowledgeable and can get your repairs done in a reasonable time frame. More

by Lynn Trimble 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 20, 2026

Kia of Lincoln responded

We’re delighted our service team provided knowledgeable care for your Kia and completed the repairs promptly. Brook and our staff appreciate your kind feedback. Thank you for choosing us for your service needs.

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