Stephen Bernardo | Page 35

Thank you Stephen! It was an absolute pleasure dealing with Stephen Bernardo at Steingold Volvo. He was professional and knowledgeable, and made my experience buying a It was an absolute pleasure dealing with Stephen Bernardo at Steingold Volvo. He was professional and knowledgeable, and made my experience buying a vehicle both stress-free and enjoyable! More

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Comfortable experience Buying a new car is not a frequent experience for us, nor one taken lightly. When we met with Stephen, we knew immediately that this was not going t Buying a new car is not a frequent experience for us, nor one taken lightly. When we met with Stephen, we knew immediately that this was not going to be a stressful experience. Stephen walked us through our options and gave us time to think through before making our decision. We appreciated the time and the information that helped us select the car that is right for us. More

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Excellent customer service, delivered car on a closed day This was a great experience. Stephen did a great job communicating with me and was very thorough when delivering the car. Very happy so far, This was a great experience. Stephen did a great job communicating with me and was very thorough when delivering the car. Very happy so far, More

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Great service Very very friendly environment! Excellent family business. I would highly recommend their dealership! I certainly plan to go back when I need a new ca Very very friendly environment! Excellent family business. I would highly recommend their dealership! I certainly plan to go back when I need a new car !! More

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Exceptional! This was the easiest car that I have ever purchased/leased! Stephen and Michael are complete professionals and they provide the best car buying exper This was the easiest car that I have ever purchased/leased! Stephen and Michael are complete professionals and they provide the best car buying experience, period. Everything from the first contact via email until I picked the vehicle up was painless and actually enjoyable. A breath of fresh air in the car dealer industry! More

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Volvo is lucky to have this family representing thier brand! What a great experience - a must for anyone, but especially all New England military members! Steingold is a family owned dealership and brothers Mich What a great experience - a must for anyone, but especially all New England military members! Steingold is a family owned dealership and brothers Michel and Stephen will go out of their way to make your purchase a great experience. Steingold even found a way to register my new car in Texas (w/ Texas tags) which is my home of record for the military. This saved me both money and the hassle of having redoing all my registration paperwork. Moreover, their possitive attitude and no pressure sales approach is unmatched. I stopped at two other RI Volvo dealerships and often felt like I was bothering them with my questions/visits. Steingold has changed my car buying experience! I worked with Stephen during this sale and he was patient as we discussed the details of the purchase. He let me test drive the new car multiple times (without him in the car) over multiple days and simply said to "just let (him) know" when I'm ready to make a decision. After a couple of days, I finally decided to buy the car. Stephen had the paperwork filled out quickly without the standard high pressure warranty/sales pitch in the finance office. When we were filling out the paperwork we noticed that the suscription for Volvo On-call was only 6 - months. We had previously agreed to a 1 year subscription; Stephen simply opened his wallet and pulled out his personal credit card and extended the service to 1.5 years to ensure he delivered to the terms of the agreement. Just when I thought they couldn't do anything more to show their level of commitment to their customers, they did! Michael spent over an hour with me making sure I was comfortable with every detail of the car and the features it offered. From start to finish it was an A+ service. I never thought I would say this about a car dealership... I trust them. That's a pretty odd feeling to have when you finish buying a car, but now that they have my trust they've also gained a new/future customer. Make this your first stop when you're ready to buy your next car and I promise you won't be disappointed. More

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Can't imagine a better place to buy a car!!! There is nothing about this place I would change. They are so welcoming and they really care about their customers. Our 3rd Volvo from them There is nothing about this place I would change. They are so welcoming and they really care about their customers. Our 3rd Volvo from them More

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Made the deal easy Purchased a xc90 via Internet/phone. Stephen was super responsive to all questions and inquiries. They were honest and fair. Traveled from Long Isla Purchased a xc90 via Internet/phone. Stephen was super responsive to all questions and inquiries. They were honest and fair. Traveled from Long Island to get this great deal. Great easy experience. More

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Another Great Experience This is our second Volvo from Steingold and the reason I went back is the outstanding experience (from all the departments), no pressure approach, and This is our second Volvo from Steingold and the reason I went back is the outstanding experience (from all the departments), no pressure approach, and the quality of the vehicle. This is a quality dealership with great employees, we look forward to dealing with them again in the future. More

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Oustanding sales, absolutely not a pressured sleazy place These guys are great. I went in there having recently came out of a dealership that felt very sleazy. I only went in because I read their great review These guys are great. I went in there having recently came out of a dealership that felt very sleazy. I only went in because I read their great reviews so I went in hoping it was true. And it was. Nobody talked about numbers, no pressure, none of the "what does it take to get you in this car?" games. Stephen was extremely nice, and he was so low pressured I actually wanted to and ended up getting a car from him when I did not originally intend to get a car that day. This is a family owned dealership - not some large dealership where the employees get paid regardless of what happens. In a family dealership, customer service matters, customers matters, because customers are the lifeblood of the place. These guys definitely reflect that in their approach - they are more concerned with helping you than getting your money. But in the end, dollars are votes, and I felt comfortable with their approach so I ended up voting with my feet! ABSOLUTELY RECOMMEND VISITING THEM IF YOU ARE CONSIDERING A VOLVO. More

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