Stephen Bernardo | Page 48

Very pleased to see a family dealership work together to satisfy their customer. They were accomodating and efficient to provide us with the car we were looking for and drive away with it the very same day satisfy their customer. They were accomodating and efficient to provide us with the car we were looking for and drive away with it the very same day. Thank you. More

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I felt well-treated from my first contact with Stephen - no hard selling, badgering phone calls, etc. Just straightforward exchange about the cars I was interested in. Very easy to deal with. I've been goin no hard selling, badgering phone calls, etc. Just straightforward exchange about the cars I was interested in. Very easy to deal with. I've been going to Steingold since 2002 with my previous Volvo that was purchased there, and have never had reason to complain. More

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I was attracted to the Volvo (C70) vs. the Audi(A5)convertible due to the price, but most importantly, because of the 5 year warranty, scheduled maintenance, and wear/tear coverage! I met wit Audi(A5)convertible due to the price, but most importantly, because of the 5 year warranty, scheduled maintenance, and wear/tear coverage! I met with Manny and he gave me a very fair quote and price on my trade-in and net cost of the C-70. When I later met with Steven(son)and reviewed my numbers, he was very cooperative and extremely no pressure at any time! I am very excited about my new C70 and look forward to working with Steingold in the future. I am VERY PLEASED with how Steingold-Volvo worked with me and will definately recommend others to any ot the Bernardo family at Steingold! More

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Steve found for me the model I wanted in less than a day. He didn't try to "force fit" me into a model with bells and whistles that I did not want. The process was hassle-free and convenient. He didn't try to "force fit" me into a model with bells and whistles that I did not want. The process was hassle-free and convenient. More

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I took my 2009 S40 in for service one day last week and I took my 2009 S40 in for service one day last week and left with a 2012 S60! I approached Stephen Bernardo and asked about "deals", and he explain I took my 2009 S40 in for service one day last week and left with a 2012 S60! I approached Stephen Bernardo and asked about "deals", and he explained the incentives currently being offered by Volvo and Steingold. I couldn't resist! Within a few hours I was driving home my new car. While the paperwork was being prepared, and my new car was being cleaned and prepped, Stephen was kind enough to offer me the use of his personal car. Michael Bernardo sat with me in the car to explain all the instruments and programmed the Sirius radio and Bluetooth for me. Both Stephen and Michael were extremely informative, friendly, and helpful, spending lots of time with me when I didn't even have an appointment. This is the fourth Volvo I've leased, and the second from Steingold. Most of my service on the S40 was done at a different Volvo dealer which was closer to my home and had late evening hours which was easier for me. I will, however, go to Steingold for all future service since my experiences at the other dealership almost always required a trip back due to work not done completely or properly. The professionalism and kindness of Stephen and Michael, along with the competency and courtesy shown by members of the service department have made me a Steingold customer for all future needs. Thank you!! More

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Steve made buying this car so easy that I can't imagine ever going anywhere else to buy a Volvo! This is by far the best customer experience that we have had at any dealership . We were Volvo owners before ever going anywhere else to buy a Volvo! This is by far the best customer experience that we have had at any dealership . We were Volvo owners before but this time around we considered other cars ....until we went to Steingold and drove that amazing S60. Between the car and the amazing service and the price etc. buying this was truly a "no brainer" To top it off, Michael gave us a great training on how to use all the bells and whistles. Good job Volvo and good job Steingold!! More

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My husband and I bought an S60 4 years ago. After adding 2 kids and 1 dog to our family, we had completely outgrown the car and needed something bigger that could comfortably fit our growing family. After s 2 kids and 1 dog to our family, we had completely outgrown the car and needed something bigger that could comfortably fit our growing family. After searching for a Volvo dealership in the area we came across Steingold. I should add that as a military family our S60 had been all over the country and we have dealt with some not so wonderful dealerships. Steingold has been, by far, the best Volvo dealership we have been to. Ever. They were enormously helpful, answering all of our questions and being patient as we test drove multiple vehicles, trying to make a decision on what fit us best. Being Washington state residents, the process to get our vehicles registered while we are out of state is normally a hassle and a huge headache. The guys at Steingold took care of all of it for us. (Thank you so much!) I would, without a doubt, recommend Steingold to anyone looking to get into a Volvo. Their no pressure, relaxed demeanor helped take the stress out of car buying. More

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The entire process was quick, smooth, and went without a hitch. Car was in stock (they had a large inventory) and delivery was made the next day. Entire process took 48 hours. The time spent and the qual hitch. Car was in stock (they had a large inventory) and delivery was made the next day. Entire process took 48 hours. The time spent and the quality of the explanations to explain features upon delivery was significant. More

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This was an extremely pleasurable car-buying experience. The sales staff were straight-forward and attentive without being over-bearing. Negotiation was simple dealing directly with the sales manager in his The sales staff were straight-forward and attentive without being over-bearing. Negotiation was simple dealing directly with the sales manager in his office as opposed to the back-and-forth in other dealerships. All in all I spent a total of maybe 2 hrs in the dealership during the whole ordeal start to finish...which has to be some sort of record. Highly recommend dealing with these folks. More

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"Car buying Made Easy" - Steve Bernardo was so helpful and knowledgeable that we were able to purchase a new Volvo AND TAKE DELIVERY within 2 hours! Perhpas the best car buying experience to date helpful and knowledgeable that we were able to purchase a new Volvo AND TAKE DELIVERY within 2 hours! Perhpas the best car buying experience to date. More

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