Stephen Bernardo | Page 48

I've been researching the new 2012 Volvo S60 T5 for the last several weeks and I currently own a 2000 Volvo S80. My goal was to lease the new S60 T5, give the S80 to my two daughters, who are currently aw last several weeks and I currently own a 2000 Volvo S80. My goal was to lease the new S60 T5, give the S80 to my two daughters, who are currently away at college, and trade in their 1999 Nissan Sentra. Needless to say, Stephen and Michael Benardo made it happen with no obstacles whatsover! I didn't realize that Steingold Volvo is owned by the Bernardo family and Stephen and his brother Michael were by far the coolest guys I have ever dealt with in terms of car buying/leasing!! Both of these guys are consummate professionals who know their stuff! Stephen and I initiated contact through an email via their impressive website. I told Stephen what I was looking for in terms of a 3 year lease and he was very responsive in a series of email exchanges. We met at the dealership and after taking the S60 out for a test drive, looking over the trade-in and crunching numbers, I inked the deal. The next day I got my insurance in place and my wife and I met Stephen and Michael to pick up the new Volvo! Michael, who knows the car's technology inside out, took his time to explain all of the really neat features and he actually connected up our phones thru the bluetooth technology. Pretty cool stuff to say the least! Overall, a great leasing experience and obviously happy with the new S60 T5! Way to go Stephen and Michael!! More

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Such a totally smooth, stress free car buying experience. Everyone I dealt with was upfront, not pushy and helpful in sorting through the options and choosing exactly what I wanted. The car came in earlier Everyone I dealt with was upfront, not pushy and helpful in sorting through the options and choosing exactly what I wanted. The car came in earlier than I was expecting and I was able to pick it up that same day with financing, registration and insurance worked out within a couple of hours. I would absolutely recommend this dealership to anyone interested in buying a new Volvo (and I'm sure a pre-owned Volvo though I can't speak to that experience). More

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This is the place to go to buy a Volvo! The sales people are knowledgeable and do not hound you either at the dealership or when you leave with phone calls or emails. I was able to test drive several SUVs are knowledgeable and do not hound you either at the dealership or when you leave with phone calls or emails. I was able to test drive several SUVs so I could see the differences for myself. Price negotiation was competitive and no hassle, no games. Overall a very smooth process! More

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I just bought my 2013 Volvo XC-90 from Steve this weekend, and honestly could NOT have been happier with the whole transactiion. Steve and Mike made the car buying experience smooth and enjoyable, r weekend, and honestly could NOT have been happier with the whole transactiion. Steve and Mike made the car buying experience smooth and enjoyable, reviewed all the options, took all the time we needed to help us with payment options! I've owned Volvos for that past 20 years and now that I've dealt with Steingold Volvo, I'll never go anywhere else. They even set up my bluetooth which runs great...I'm a bit technically challenged so this was really a value added! More

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It was an overall pleasant experience, the staff was It was an overall pleasant experience, the staff was friendly and down to earth, they answered any questions we had for them and worked on getting us It was an overall pleasant experience, the staff was friendly and down to earth, they answered any questions we had for them and worked on getting us in a vehicle that is best for our situation.. We would highly recommend steingold Volvo to our family and friends.. More

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Thank you both so much for making this experience wonderful! Steve, I really appreciated you working with us on the price and making the decision for us to switch to your dealership an easy one. Mich wonderful! Steve, I really appreciated you working with us on the price and making the decision for us to switch to your dealership an easy one. Michael, you couldn't have been nicer or more thorough when showing me the cool functions of my new car! Again, thanks a bunch! More

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I just purchased an '06 S60R and am really enjoying it so far. Mike and Steve Bernardo make a great team at Steingold and really now how to fit the customers needs in making sure they are taken care of. I far. Mike and Steve Bernardo make a great team at Steingold and really now how to fit the customers needs in making sure they are taken care of. I didn't feel as if they were messing/toying around with me and made the car buying experiance as easy as possible. I would reccomend Steingold Volvo to anyone looking for a great dealership to do buisness with. More

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I was pretty happy with my purchase and the entire experience *UNTIL* I drove my (for me, expensive) AWD S-60 Volvo (2012 pre-owned) in the snow. I bought it to be a fabulous snow car, and I had menti experience *UNTIL* I drove my (for me, expensive) AWD S-60 Volvo (2012 pre-owned) in the snow. I bought it to be a fabulous snow car, and I had mentioned to Steve many times that this was why I was spending the money on an AWD Volvo. (I had had a very satisfactory AWD Passat for much less money, but it wore out, and VW no longer made the Passat in AWD). So Steve knew (or should have) that my main concern was a car that would handle well in the snow. The car is beautiful, handles very well in general, and the AWD is phenomenal. (Better than on my previous car.) BUT the car does not grip will in the snow - my husband and I were both VERY surprised at its tendency to skid, since it was a pricey car bought specifically for that purpose. (And we are both very experienced drivers in the snow; we do it all the time.) It was silly not to have checked out the tires beforehand, but since it was AWD and since I had made it VERY clear that I wanted a good snow car, I assumed that the tires would be top-of-the-line all weather radials, and appropriate to snow driving. When I reported to Steve that they were not handling well in the snow, he said, oh yes .. they are not made for that. They are 18" wheels and tires; not optimal for the snow. He recommended (and I will swallow the price and go with this) spending another $1,700 to put snow tires PLUS 16" wheels on for the winter. I can understand maybe needing snowtires (though my old car - with good all-weather radials - never ONCE had a skid) - but also having to change the wheels because these are not the right size to be good in the snow is a bit much on top of the money I have already spent (above my budge). I would not be complaining except that I had made it very clear that the reason I was going way above my comfort level in terms of price in buying an upscale Volvo was for the snow features. So I do think I should have been warned ahead of time that the tires and wheels on this car were not optimal for that, and I could have factored that into my decision. That said, I love the car, and am reasonably happy with the dealership. But I think they could have been more sensitive to and in tune with the fact that I had said over and over that performance in the snow was very important to me. I am resentful of having to spend a whole lot extra to get what I needed in the first place. More

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Very simple: ease of purchase, comfortable atmosphere, concern for our needs, providing the best product for the best value. We will return again and again. concern for our needs, providing the best product for the best value. We will return again and again. More

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My experience at Steingold Volvo was practically My experience at Steingold Volvo was practically effortless. I was greeted with kindness but NOT overwhelmed, as anxious sales people tend to be o My experience at Steingold Volvo was practically effortless. I was greeted with kindness but NOT overwhelmed, as anxious sales people tend to be overwhelming; especially in a car dealership. The showroom is complete with the Volvo collection, clean, and browser friendly. I knew I was in the market for a Volvo when I walked in but wasn't sure what most fit my lifestyle. Both Michael and Steve Bernardo helped settle my mind on the right vehicle- which was easy on account of the fact that they were there to help me make a decision, not sell me... and I couldn't be happier with MY choice. I recommend Steingold to everyone who is looking for a seamless, pleasant, and reassuring experience when buying a new car, because thats the experience I had. As a dealership, Steingold is nothing short of impressive. More

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