Stephen Brink

Car did not make it one day before it broke down, I live 230 miles away, and they refused to help me get the car fixed or cancel my sale. Violated several consumer protection laws, along with very unethical 230 miles away, and they refused to help me get the car fixed or cancel my sale. Violated several consumer protection laws, along with very unethical practices. Burdening their consumer (me) with a broken car that was out of a warranty..I got accused of being the reason the car was not operable however upon a diagnostic test it revealed a common issue with the car that I was not to blame. I didn’t get an apology or help. Their service department did a 71 point inspection on the car which was fraudulently done. I highlighted 6 things that was claimed to have been done yet I had proof was never done. Deleting accounts a drivers from the car, resurfacing rotors and new break pads, among other things the rotos had rust build up a breaks were not good it needed replacing. When brought to the attention of the manager he continued to be condescending an unhelpful. More

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Helpful without being pushy. I test drove a car and left with it that afternoon. The quickest and most painless process I have ever had purchasing a car. I test drove a car and left with it that afternoon. The quickest and most painless process I have ever had purchasing a car. More

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We are thoroughly satisfied with the service we received there! We're enjoying our new car! there! We're enjoying our new car! More

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We were provided excellent service. They were kind and explained everything to us The car was detailed and ready They were kind and explained everything to us The car was detailed and ready More

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We met Stephen (Sales Rep. ) who was very professional and straight forward. There was no pressure at all. ) who was very professional and straight forward. There was no pressure at all. More

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They were very attentive and they got my wife into the car that she really wanted. We will be returning NEXT year for MY vehicle purchase car that she really wanted. We will be returning NEXT year for MY vehicle purchase More

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I was very impressed with Wood Nissan. Stephen helped me get exactly what I wanted. Stephen helped me get exactly what I wanted. More

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I had a great experience they were very helpful and understanding and did their best with getting me into a new car without pressuring or steering me in the wrong direction. understanding and did their best with getting me into a new car without pressuring or steering me in the wrong direction. More

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Super polite customer service, snacks and large waiting area were very much appreciated. Great communication. area were very much appreciated. Great communication. More

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Stephen was great to work with and not pushy. Very easy going dealership and friendly. Very easy going dealership and friendly. More

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