Stephen Brown
Stephen Brown at Walt Massey Chevrolet Franklinton

Stephen Brown

Finance Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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5.0
33 Reviews
5.0

33 Reviews

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33 Reviews of Stephen Brown

July 24, 2026

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Employee Rating

They did everything correctly - paperwork was the easiest I’ve ever had - Chris did a great job on helping me setup the the corvette - very very friendly- so easy to work with !!!!! More

by neil28
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 24, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your fantastic review! We're honored to hear that your purchase experience was one of the easiest you've ever had. Making the paperwork simple, providing excellent customer support, and ensuring you're comfortable with every feature of your new vehicle are all things our team strives for. Congratulations on your new Corvette! We're so glad you found the process friendly and easy from start to finish. Thank you for choosing Walt Massey, and we look forward to assisting you again whenever you need us.

July 24, 2026

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Great experience from start to finish! The staff was friendly, helpful, and made the car-buying process quick and easy. I love my new car and highly recommend this dealership to anyone loo More

by jkglass423
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Recommend Dealer
Yes

Other Employees Tagged: Steve Boyd, David Pennington , Sara

Jul 24, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for the wonderful review! We're thrilled to hear you had a great experience from start to finish. Our team is committed to making the car-buying process friendly, easy, and hassle-free, so it's great to know we delivered that for you. Congratulations on your new car! Thank you for choosing Walt Massey and for your recommendation. We truly appreciate your business and look forward to serving you again in the future.

July 23, 2026

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Great new truck purchase ,everything with purchase went as good as could have been,thanks More

by greg_g_70427
Recommend Dealer
Yes
Jul 24, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your great review! We're so glad to hear your truck-buying experience went as smoothly as possible. Our goal is to make every purchase simple, enjoyable, and stress-free, and we're thrilled we could deliver that for you. Congratulations on your new truck, and thank you for choosing Walt Massey! We truly appreciate your business and look forward to serving you again in the future.

July 20, 2026

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Im a first time car buyer and let me say that the people at Walt Massey are kind and helpful! I didn’t know a single thing about getting a car I wasn’t pressured into anything the car that I originally want More

by gabriellaveleces3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Kelley

Jul 20, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! Congratulations on your first vehicle purchase! We're honored you chose Walt Massey for such an exciting milestone. We're thrilled to hear our team made you feel comfortable, answered your questions, and never pressured you throughout the process. Finding a vehicle that fit your budget while still giving you something you loved is exactly the experience we strive to provide. Thank you for trusting us with your first car-buying experience. We truly appreciate your support and hope you enjoy your new vehicle for many miles to come!

July 17, 2026

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Everyone was so nice. Malik was great in explaining all the bells and whistles of the cars aI test drove. Stephen was quick with the paperwork to get out out the door in n More

by shandag1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malik Powell

Jul 20, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience with our team. It's wonderful to know they took the time to explain the features of the vehicles you test drove and made the paperwork process quick and easy. Congratulations on your new Trailblazer! We truly appreciate you choosing Walt Massey and hope you enjoy every mile. Thank you for your support, and we look forward to serving you again in the future!

July 17, 2026

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They were friendly, fast, and not pushy. They were very helpful And answered any questions we had. More

by bruddies
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Recommend Dealer
Yes
Jul 23, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your wonderful review! We're so glad to hear you had a friendly, helpful, and pressure-free experience with our team. Making the car-buying process easy and ensuring every question is answered is exactly the kind of experience we strive to provide. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to helping you again whenever you're ready for your next vehicle or need anything in the future.

July 14, 2026

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The experience was seamless and pleasant. The staff ensured that everything went smoothly. I felt well-informed throughout the process. The environment was welcoming and friendly. We were ver More

by ashleic.ellzey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Steve Boyd

Jul 14, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your thoughtful and heartfelt feedback! We’re thrilled to hear your experience was seamless, pleasant, and that our team made you feel informed and comfortable every step of the way. It means so much to know our welcoming atmosphere made you feel more like family than just another customer. That’s exactly the kind of experience we strive to create for everyone who walks through our doors. Thank you for your recommendation and for choosing us. We truly appreciate your support and look forward to serving you again in the future!

July 06, 2026

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Very professional, attentive to customer needs wants and affordability. Take the time to explain everything. More

by lynell.harris05
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Recommend Dealer
Yes
Jul 13, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team provided professional service, took the time to understand your needs and budget, and thoroughly explained everything throughout the process. Helping our customers make informed decisions in a comfortable, pressure-free environment is always our goal. Thank you for choosing Walt Massey Chevrolet in Franklinton—we truly appreciate your support and look forward to serving you again!

July 06, 2026

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Chris and Stephen made my first experience for buying a car from a dealership great! Also, they had wonderful customer service, and they made me feel confident in my decision. I got the SUV I wanted at a r More

by sross24
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Purchase Time
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Recommend Dealer
Yes
Jul 06, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Chris and Stephen made your first dealership car-buying experience such a positive one. Purchasing your first vehicle from a dealership is a big milestone, and we’re glad their excellent customer service helped you feel comfortable and confident in your decision. It’s especially great to hear you found the SUV you wanted at a price that worked for you. We’ll be sure to share your kind words with Chris and Stephen. Thank you for choosing us and trusting our team with your purchase. We truly appreciate your support and hope you enjoy your SUV for many years to come!

July 06, 2026

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Emily was once again great to deal with friendly and very helpful. Go see Emily very nice lady. More

by wpfd781
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jul 06, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear Emily once again provided you with a friendly and helpful experience. It means a great deal to us when our customers continue to receive the excellent service they deserve. We’ll be sure to share your kind words with Emily. Thank you for your recommendation, your continued support, and for choosing us. We look forward to serving you again in the future!

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