Stephen Brown
Stephen Brown at Walt Massey Chevrolet Franklinton

Stephen Brown | Page 2

Finance Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Stephen Brown

July 23, 2026

Dealership Rating
Employee Rating

Great new truck purchase ,everything with purchase went as good as could have been,thanks More

by greg_g_70427
Recommend Dealer
Yes
Jul 24, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your great review! We're so glad to hear your truck-buying experience went as smoothly as possible. Our goal is to make every purchase simple, enjoyable, and stress-free, and we're thrilled we could deliver that for you. Congratulations on your new truck, and thank you for choosing Walt Massey! We truly appreciate your business and look forward to serving you again in the future.

July 20, 2026

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Im a first time car buyer and let me say that the people at Walt Massey are kind and helpful! I didn’t know a single thing about getting a car I wasn’t pressured into anything the car that I originally want More

by gabriellaveleces3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Kelley

Jul 20, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! Congratulations on your first vehicle purchase! We're honored you chose Walt Massey for such an exciting milestone. We're thrilled to hear our team made you feel comfortable, answered your questions, and never pressured you throughout the process. Finding a vehicle that fit your budget while still giving you something you loved is exactly the experience we strive to provide. Thank you for trusting us with your first car-buying experience. We truly appreciate your support and hope you enjoy your new vehicle for many miles to come!

July 17, 2026

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Everyone was so nice. Malik was great in explaining all the bells and whistles of the cars aI test drove. Stephen was quick with the paperwork to get out out the door in n More

by shandag1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malik Powell

Jul 20, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience with our team. It's wonderful to know they took the time to explain the features of the vehicles you test drove and made the paperwork process quick and easy. Congratulations on your new Trailblazer! We truly appreciate you choosing Walt Massey and hope you enjoy every mile. Thank you for your support, and we look forward to serving you again in the future!

July 17, 2026

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They were friendly, fast, and not pushy. They were very helpful And answered any questions we had. More

by bruddies
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Trade-in Experience
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Recommend Dealer
Yes
Jul 23, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your wonderful review! We're so glad to hear you had a friendly, helpful, and pressure-free experience with our team. Making the car-buying process easy and ensuring every question is answered is exactly the kind of experience we strive to provide. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to helping you again whenever you're ready for your next vehicle or need anything in the future.

July 14, 2026

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The experience was seamless and pleasant. The staff ensured that everything went smoothly. I felt well-informed throughout the process. The environment was welcoming and friendly. We were ver More

by ashleic.ellzey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Steve Boyd

Jul 14, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your thoughtful and heartfelt feedback! We’re thrilled to hear your experience was seamless, pleasant, and that our team made you feel informed and comfortable every step of the way. It means so much to know our welcoming atmosphere made you feel more like family than just another customer. That’s exactly the kind of experience we strive to create for everyone who walks through our doors. Thank you for your recommendation and for choosing us. We truly appreciate your support and look forward to serving you again in the future!

July 06, 2026

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Very professional, attentive to customer needs wants and affordability. Take the time to explain everything. More

by lynell.harris05
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Recommend Dealer
Yes
Jul 13, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team provided professional service, took the time to understand your needs and budget, and thoroughly explained everything throughout the process. Helping our customers make informed decisions in a comfortable, pressure-free environment is always our goal. Thank you for choosing Walt Massey Chevrolet in Franklinton—we truly appreciate your support and look forward to serving you again!

July 06, 2026

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Chris and Stephen made my first experience for buying a car from a dealership great! Also, they had wonderful customer service, and they made me feel confident in my decision. I got the SUV I wanted at a r More

by sross24
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Recommend Dealer
Yes
Jul 06, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Chris and Stephen made your first dealership car-buying experience such a positive one. Purchasing your first vehicle from a dealership is a big milestone, and we’re glad their excellent customer service helped you feel comfortable and confident in your decision. It’s especially great to hear you found the SUV you wanted at a price that worked for you. We’ll be sure to share your kind words with Chris and Stephen. Thank you for choosing us and trusting our team with your purchase. We truly appreciate your support and hope you enjoy your SUV for many years to come!

July 06, 2026

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Emily was once again great to deal with friendly and very helpful. Go see Emily very nice lady. More

by wpfd781
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Recommend Dealer
Yes
Jul 06, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear Emily once again provided you with a friendly and helpful experience. It means a great deal to us when our customers continue to receive the excellent service they deserve. We’ll be sure to share your kind words with Emily. Thank you for your recommendation, your continued support, and for choosing us. We look forward to serving you again in the future!

June 26, 2026

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The experience purchasing an suv was exceptional. Chris Kelly and Stephen Brown were so helpful, kind, and took their time in answering all my questions. They never hurried me or made me feel anythin More

by cfwelch9176
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re honored to hear your SUV purchasing experience was exceptional. Providing a relaxed, informative, and enjoyable buying experience is exactly what we strive for. We’re especially glad Chris and Stephen took the time to answer all of your questions, never made you feel rushed, and made you feel valued throughout the entire process. We’re also happy Davis was able to assist and help make everything even easier. Your kind words mean so much to our team, and we truly appreciate your trust and support. Thank you for choosing us, and congratulations on your new SUV! We look forward to serving you for many years to come.

June 25, 2026

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Employee Rating

The entire team was easy to work with and made the buying experience enjoyable. Great job! More

by jerry.defatta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Kelley

Jun 29, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our entire team was easy to work with and made your vehicle-buying experience enjoyable. Providing a smooth, stress-free process and outstanding customer service is what we strive for every day. We truly appreciate your support and your kind words. Thank you for choosing us, and we hope you enjoy your new vehicle for many years to come!

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