Stephen Bruneau | Page 7

After deceptive dealings with Shottenkirk Prosper Chrysler Dodge Jeep Ram and the ultimate of "used car sales" style and very deceptive dealings at Uptown Chrysler Dodge Jeep Ram Fiat across from Lov Chrysler Dodge Jeep Ram and the ultimate of "used car sales" style and very deceptive dealings at Uptown Chrysler Dodge Jeep Ram Fiat across from Love Field, Dallas, I tried a third time at Frisco Jeep and had the best buying experience one could expect. I was treated with genuine honesty, professionalism and straight forward dealings. The new car sales manager (Steve Bruneau) was extremely likable and ensured that I had a great buying experience. I am a no nonsense finance manager, who will not accept poor customer service or deceptive styles. All said, I was more than pleased with the entire buying experience at Frisco Jeep and as a result, I have no buyers remorse and I am happy to recommend Frisco Jeep as the premier dealership to buy a car; regardless of how far away. Michael S. More

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Service was done in a timely manner! I believe Edwin was my service manager but when he was out the rest of the team stepped in to help I believe Edwin was my service manager but when he was out the rest of the team stepped in to help More

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Bought a brand new Ram 1500 Crew Cab Lonestar Edition from them. They offered the best price of the 3 dealership I went to. The only thing they snuck in was Luxcare which I didn’t really want. Overall, q from them. They offered the best price of the 3 dealership I went to. The only thing they snuck in was Luxcare which I didn’t really want. Overall, quick no haggle pricing and friendly and helpful sales staff. Overall I would recommend them and buy another vehicle from them. More

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Very good nice people to welcome you and alot of helps and ideas if u go in side 100% u get a car very easy not take to much time i love it i just buy new Dodge 2022 and ideas if u go in side 100% u get a car very easy not take to much time i love it i just buy new Dodge 2022 More

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Went in for a battery problem left with it fixed. Was really happy that it was under warranty. really happy that it was under warranty. More

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The service was quick and easy. My husband and I were very happy. Steve and Leo were awesome. We will continue to bring our business to this location in the future. very happy. Steve and Leo were awesome. We will continue to bring our business to this location in the future. More

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Excellent staff and selection to choose from. The process was pleasant and entertaining at the same time was pleasant and entertaining at the same time More

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Entire process was great. Arrived at 6pm and was out the door by 9pm. Salesmen lined up several vehicles to look over and test drive. There was no back and forth over pricing and trade value. I received door by 9pm. Salesmen lined up several vehicles to look over and test drive. There was no back and forth over pricing and trade value. I received a very fair deal on my trade as well as very competitive price on the Jeep that I purchased. Financing was a breeze , the overall experience was the best I have had in purchasing a new car. More

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The entire process was easy and simple I would definitely recommend using them! Very responsive, great prices! recommend using them! Very responsive, great prices! More

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I had the worst experience here. I’m 19 years old and I have 2 children. I came to this dealership thinking I was going to get a reliable car. But no that’s not the case. I finance a used vehicle and they have 2 children. I came to this dealership thinking I was going to get a reliable car. But no that’s not the case. I finance a used vehicle and they told me I had warranty for 100000.(they lied to me), and (Chrysler can’t even certify other brand vehicles). Well 3 days later I get a check engine light. I take it back up there and they service it. Very hesitant to do it though. I get my car back and take it on a trip that is 1000 miles away from my house and the car breaks down I’m Chicago!! It’s -1 degrees. They are leaving us out here in the cold. I have a 6 month old with me.... I try to call the dealership and they keep declining my calls and or telling me they will call me back but never did. When I finally go through to someone they told me that they won’t be able to help me. I’ve had this 2017 pathfinder, 65000. for 1month! I’ve had this vehicle for 1 month !!! And now I’m stuck her and I can’t pay for the 5000$ worth of repairs! The sales director ( Ozlzy mamoor) told me that this was the only vehicle that I could get approved for which they probably knew had problems. Which I should have realized but this is my first time ever dealing with a dealership. I tried to get a less expensive vehicle that better fit my family’s needs and they lied And stated it was sold. Well the next I called up there anonymously and they told me the vehicle was still available (after I already drove the car 1 hour home). The service director Travis Letson. Told me that my car was good to go. Nobody wants to help me. And I can’t afford this. I’ve called up there multiple times and they are telling me they cannot do anything I’ve spoken to Cody Pasztor multiple times. More

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