Stephen Donat
Stephen Donat at Spitzer Kia Cleveland

Stephen Donat

Sales Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
62 Reviews
4.8

62 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

62 Reviews of Stephen Donat

May 23, 2026

Dealership Rating
Employee Rating

I have dealt with Ariella for several service appointments and she is always pleasant and makes sure my vehicle is returned in a timely manner she’s a great service advisor More

by REYES.LISAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Maggio, Ariella Cancel

May 23, 2026

Spitzer Kia Cleveland responded

Thank you for bringing your Kia back for service and for letting us know how helpful Ariella has been across multiple visits. We’ll share your feedback with her and look forward to keeping your Kia running smoothly.

May 18, 2026

Dealership Rating
Employee Rating

This the best car buying experience I’ve ever had. Everything moved along fairly quickly. All the salespeople were really nice. I will definitely refers others to Spitzer Kia. More

by MELHART0812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Luis Serrano

May 18, 2026

Spitzer Kia Cleveland responded

It’s fantastic to hear your new Kia Seltos purchase went so smoothly and that our team was friendly and efficient. Thank you for recommending us to others.

April 29, 2026

Dealership Rating
Employee Rating

I had an amazing experience purchasing my 2026 Kia Seltos S AWD! My salesperson (George Woods) was incredibly professional, knowledgeable, and patient throughout the entire process. They took the time to ans More

by smithbritany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Spitzer Kia Cleveland responded

It’s great to hear George R.’s knowledge and patience turned your 2026 Kia Seltos S AWD purchase into a stress-free experience. We’re glad you felt fully informed and never pressured as you explored your options. Thank you for recommending us and enjoy every mile in your new Kia.

March 02, 2026

Dealership Rating
Employee Rating

Friendly, service oriented, engaging employees, no pressure, great atmosphere, convenient, helpful, straight forward, honest, informative More

by Terrigneaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Larry Saydeh , Everyone was friendly

Mar 02, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear our helpful, honest, and straightforward approach made your used Honda Civic purchase enjoyable. Thank you for recognizing our engaging employees, relaxed atmosphere, and convenient process.

January 19, 2026

Dealership Rating
Employee Rating

This car buying experience was incredible! George opened the door for me on the way in and was incredibly nice and knowledgeable from there on out. I told him my situation and he got straight More

by Ty K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

Spitzer Kia Cleveland responded

Thanks for your feedback on your recent visit to Spitzer Kia Cleveland. It's great to hear that we were able to assist you and that you had such a positive experience.

December 30, 2025

Dealership Rating
Employee Rating

George is a wonderful salesman each time we come to buy a car. Staff is friendly. More

by Jamie.s.smith22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Spitzer Kia Cleveland responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

December 19, 2025

Dealership Rating
Employee Rating

Great experience. We have got 3 cars from here and my neighbors got 2!! Would recommend!! More

by aconnally1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Tom Wolfe, Belinda Frost , Jonathan Hawk

Dec 19, 2025

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 13, 2025

Dealership Rating
Employee Rating

In following up from my November visit I have to amend my rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which elim More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost, Randy Maggio , Kimberly Clay-Carrillo

Dec 13, 2025

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2025

Dealership Rating
Employee Rating

The staff is always friendly, helpful and professional. The service at place is always great. More

by JGREEN090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

December 08, 2025

Dealership Rating
Employee Rating

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a More

by roymcarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.

1
...

Dealership Inventory (322 Vehicles)

used 2024 Kia K5 car, priced at $26,735
2024 Kia K5
used
Wolf Gray exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento car, priced at $37,102
2026 Kia Sorento
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $33,934
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive
used 2022 Kia Forte car, priced at $16,341
2022 Kia Forte
used
Currant Red exterior
CVT
Front-wheel Drive
new 2026 Kia Sorento car, priced at $41,556
2026 Kia Sorento
new
Brown exterior
Automatic
All-wheel Drive
used 2025 Kia Sorento car, priced at $42,424
2025 Kia Sorento
used
Glacial White Pearl exterior
Automatic
All-wheel Drive