Nicholas Masa
Nicholas Masa at Spitzer Kia Cleveland

Nicholas Masa

Finance Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

5.0
21 Reviews
5.0

21 Reviews

Write a Review

21 Reviews of Nicholas Masa

August 01, 2026

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Employee Rating

Larry helped my husband and myself with setting up the Kia access app, he also set up the insurance and updated the new car for us as well. The best customer service that we have ever had when purchasing More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Spitzer Kia Cleveland responded

It’s wonderful to know that Larry provided such helpful assistance with the Kia Access app, insurance setup, and updates on your new Sportage. We’re happy to have made your purchase so positive and hope you enjoy many great miles ahead.

July 23, 2026

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Excellent service buying my new car Megan was wonderful she went above and beyond thanks More

by alex
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Recommend Dealer
Yes

Other Employees Tagged: Erica Markiewicz, Megan Shoff

Jul 23, 2026

Spitzer Kia Cleveland responded

We appreciate you highlighting Megan’s exceptional support during your Kia Seltos purchase. It’s wonderful to know she went above and beyond to make everything smooth. Enjoy your new car and thanks for sharing your experience.

July 15, 2026

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My experience at this dealership was excellent, especially with Larry being my sales guy.Thank you More

by omedrano131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2026

Spitzer Kia Cleveland responded

We appreciate you sharing your excellent experience. We’re glad Larry provided outstanding support during your purchase. Enjoy driving your Kia.

July 11, 2026

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Today July 9th 2026 was the 4th Kia I purchased from Spitzer Kia. All four times I was lucky enough to have George Woods as my salesman. I truly can’t say enough good about George. The first thing peopl More

by Tomiesgirl1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods, Anthony Heller

Jul 11, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear George R. went the extra mile for your fourth Kia purchase. Congratulations on your new Kia Seltos and thank you for recommending us. Enjoy every mile in your Seltos!

July 10, 2026

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We just purchased a 2027 Seltos from Damon and this makes the third Kia we've purchased with him. He's very knowledgable about the vehicles, products and services. He asks and listens about what you're looki More

by Crazysaxman72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damon Swann

Jul 10, 2026

Spitzer Kia Cleveland responded

It’s rewarding to see your continued trust in Damon for a third Kia purchase, especially with the 2027 Seltos. His expertise and attention to what matters to you keep things straightforward and pressure-free. We appreciate you recommending Damon to your friends and family.

June 17, 2026

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Quick and easy process, the team seemed informative and happy to answer any questions we had. More

by JChambers
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zabell, Luis Serrano

Jun 17, 2026

Spitzer Kia Cleveland responded

Thank you for sharing your feedback. It’s great to hear the process was quick and that our team was informative and eager to help. Enjoy your new Kia, and don’t hesitate to reach out with any questions.

June 15, 2026

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The dealership itself was clean and comfortable. The music was great and made time go by faster. The door was held open for me every time I left or returned. It was much appreciated because I use More

by macek.carolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Jun 16, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear the clean and comfortable environment made you feel at ease. We’re pleased the music helped the time pass quickly and that our team was able to hold the door for you. Thank you for choosing a used Kia Soul and sharing your feedback.

May 16, 2026

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George woods great all around very patient made sure we got what we wanted I would definitely refer him thank you George. More

by paulddun7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zabell, George R. Woods , Charles Lee

May 16, 2026

Spitzer Kia Cleveland responded

We’re glad George R. took the time to understand your needs and helped you find the right Chevrolet. Thank you for your referral.

April 24, 2026

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We had special circumstances in our new car purchase, leaving us with limited time to get everything set up and executed. George was so helpful and responsive in meeting our needs to get us exactly the c More

by Jbstarr101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Apr 24, 2026

Spitzer Kia Cleveland responded

We’re glad George R. addressed your time constraints and helped you secure your new Kia EV9. Your recommendation is deeply appreciated by our team. Thanks for sharing your experience with us.

April 21, 2026

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Employee Rating

Working with George was the best, he listened to me and what my needs were and where I wanted to be with a new car. He found the perfect car for me. Not the first car I’ve bought from him and it won’t be t More

by Carmen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Apr 21, 2026

Spitzer Kia Cleveland responded

It’s great to know George R. took the time to understand your needs and helped you find the right vehicle. Thank you for your continued trust and we look forward to assisting you again.

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