Nicholas Masa
Nicholas Masa at Spitzer Kia Cleveland

Nicholas Masa

Finance Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

5.0
17 Reviews
5.0

17 Reviews

Write a Review

17 Reviews of Nicholas Masa

July 10, 2026

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Employee Rating

We just purchased a 2027 Seltos from Damon and this makes the third Kia we've purchased with him. He's very knowledgable about the vehicles, products and services. He asks and listens about what you're looki More

by Crazysaxman72
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damon Swann

Jul 10, 2026

Spitzer Kia Cleveland responded

It’s rewarding to see your continued trust in Damon for a third Kia purchase, especially with the 2027 Seltos. His expertise and attention to what matters to you keep things straightforward and pressure-free. We appreciate you recommending Damon to your friends and family.

June 17, 2026

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Quick and easy process, the team seemed informative and happy to answer any questions we had. More

by JChambers
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zabell, Luis Serrano

Jun 17, 2026

Spitzer Kia Cleveland responded

Thank you for sharing your feedback. It’s great to hear the process was quick and that our team was informative and eager to help. Enjoy your new Kia, and don’t hesitate to reach out with any questions.

June 15, 2026

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The dealership itself was clean and comfortable. The music was great and made time go by faster. The door was held open for me every time I left or returned. It was much appreciated because I use More

by macek.carolt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Jun 16, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear the clean and comfortable environment made you feel at ease. We’re pleased the music helped the time pass quickly and that our team was able to hold the door for you. Thank you for choosing a used Kia Soul and sharing your feedback.

May 16, 2026

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George woods great all around very patient made sure we got what we wanted I would definitely refer him thank you George. More

by paulddun7
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zabell, George R. Woods , Charles Lee

May 16, 2026

Spitzer Kia Cleveland responded

We’re glad George R. took the time to understand your needs and helped you find the right Chevrolet. Thank you for your referral.

April 24, 2026

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We had special circumstances in our new car purchase, leaving us with limited time to get everything set up and executed. George was so helpful and responsive in meeting our needs to get us exactly the c More

by Jbstarr101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Apr 24, 2026

Spitzer Kia Cleveland responded

We’re glad George R. addressed your time constraints and helped you secure your new Kia EV9. Your recommendation is deeply appreciated by our team. Thanks for sharing your experience with us.

April 21, 2026

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Working with George was the best, he listened to me and what my needs were and where I wanted to be with a new car. He found the perfect car for me. Not the first car I’ve bought from him and it won’t be t More

by Carmen
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Apr 21, 2026

Spitzer Kia Cleveland responded

It’s great to know George R. took the time to understand your needs and helped you find the right vehicle. Thank you for your continued trust and we look forward to assisting you again.

April 01, 2026

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Larry was hands down one of the best salesmen I’ve ever had the pleasure of working with when buying a car. From the very beginning, he demonstrated exceptional knowledge about the vehicle and took the tim More

by Tamika Gibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Saydeh

Apr 01, 2026

Spitzer Kia Cleveland responded

We’re thrilled to hear Larry’s expertise and patience made your Kia purchase so comfortable. It means a lot that his honest, pressure-free approach stood out during your experience. Reach out anytime if we can help as you enjoy your Kia.

March 25, 2026

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George Wood is the MAN. He is so eager to really help you at all cost to get a car. Thank you so much George this is truly a blessing for me and my family. If you need a car More

by theresa.holbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Mar 25, 2026

Spitzer Kia Cleveland responded

It’s great to hear that George R. provided dedicated support as you chose your used Kia Seltos. We’re delighted this experience feels like a blessing for you and your family. Please let us know if we can assist you again.

February 25, 2026

Dealership Rating
Employee Rating

Very good honest courteous. Very informative explained exactly what I needed to know about the car buying process. Congratulations to George Woods and Nick Masa they made the ca More

by dwalcott866
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Spitzer Kia Cleveland responded

We’re delighted to hear George R. and Nicholas provided honest and informative guidance during your Kia K4 purchase. It’s rewarding to know they made the process clear and effortless. Congratulations on your new Kia and thank you for sharing your experience.

February 23, 2026

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Employee Rating

Very clean, Easy to navigate and everyone was extremely kind and welcoming. I felt this was a good place to get a car. More

by Tacketthannah7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Saydeh

Feb 23, 2026

Spitzer Kia Cleveland responded

We’re thrilled to hear that our clean facility and simple layout made finding your Kia Sportage Hybrid a breeze. Our team appreciated your kind words about their welcoming attitude. Please reach out if there’s anything else we can assist you with.

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