Nicholas Masa
Nicholas Masa at Spitzer Kia Cleveland

Nicholas Masa

Finance Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

5.0
24 Reviews
5.0

24 Reviews

Write a Review

24 Reviews of Nicholas Masa

August 31, 2026

Dealership Rating
Employee Rating

Overall a nice dealership! The coffee machine is yummy and they have water no other amenities but do have vending machines so that’s nice ! More

by Raevyn
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Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Saydeh

Aug 31, 2026

Spitzer Kia Cleveland responded

We’re glad you enjoyed the coffee and found our vending machines handy. Your feedback about these small amenities during your Kia Seltos purchase means a lot to our team.

August 27, 2026

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Damon and Erica were awesome to work with at the dealership. Erica gave me a good reasonable appraisal of my trade in and understood the importance of a loyal customer. She helped find vehicles that More

by mglennon84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2026

Spitzer Kia Cleveland responded

Our team enjoyed guiding you through the purchase of your new Kia Seltos. Knowing that Erica’s fair trade-in appraisal and Damon’s attentive, pressure-free sales approach helped you find the right fit means a lot to us. We’re honored to be considered new friends and look forward to supporting you in the future.

August 05, 2026

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We had a great experience with Spitzer. Luis was kind and patient as we test drove the vehicle we ended purchasing. The manager treated us with fairness and respect. More

by Laurboymom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Serrano, Hazim Ideis

Aug 05, 2026

Spitzer Kia Cleveland responded

Hearing that Luis’s kindness and patience made your test drive comfortable means a lot to our team. We’re pleased our manager could treat you with fairness and respect throughout your purchase. Enjoy every mile in your Toyota Sienna.

August 01, 2026

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Larry helped my husband and myself with setting up the Kia access app, he also set up the insurance and updated the new car for us as well. The best customer service that we have ever had when purchasing More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Spitzer Kia Cleveland responded

It’s wonderful to know that Larry provided such helpful assistance with the Kia Access app, insurance setup, and updates on your new Sportage. We’re happy to have made your purchase so positive and hope you enjoy many great miles ahead.

July 23, 2026

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Excellent service buying my new car Megan was wonderful she went above and beyond thanks More

by alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Markiewicz, Megan Shoff

Jul 23, 2026

Spitzer Kia Cleveland responded

We appreciate you highlighting Megan’s exceptional support during your Kia Seltos purchase. It’s wonderful to know she went above and beyond to make everything smooth. Enjoy your new car and thanks for sharing your experience.

July 15, 2026

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My experience at this dealership was excellent, especially with Larry being my sales guy.Thank you More

by omedrano131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2026

Spitzer Kia Cleveland responded

We appreciate you sharing your excellent experience. We’re glad Larry provided outstanding support during your purchase. Enjoy driving your Kia.

July 11, 2026

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Today July 9th 2026 was the 4th Kia I purchased from Spitzer Kia. All four times I was lucky enough to have George Woods as my salesman. I truly can’t say enough good about George. The first thing peopl More

by Tomiesgirl1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods, Anthony Heller

Jul 11, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear George R. went the extra mile for your fourth Kia purchase. Congratulations on your new Kia Seltos and thank you for recommending us. Enjoy every mile in your Seltos!

July 10, 2026

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We just purchased a 2027 Seltos from Damon and this makes the third Kia we've purchased with him. He's very knowledgable about the vehicles, products and services. He asks and listens about what you're looki More

by Crazysaxman72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damon Swann

Jul 10, 2026

Spitzer Kia Cleveland responded

It’s rewarding to see your continued trust in Damon for a third Kia purchase, especially with the 2027 Seltos. His expertise and attention to what matters to you keep things straightforward and pressure-free. We appreciate you recommending Damon to your friends and family.

June 17, 2026

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Employee Rating

Quick and easy process, the team seemed informative and happy to answer any questions we had. More

by JChambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zabell, Luis Serrano

Jun 17, 2026

Spitzer Kia Cleveland responded

Thank you for sharing your feedback. It’s great to hear the process was quick and that our team was informative and eager to help. Enjoy your new Kia, and don’t hesitate to reach out with any questions.

June 15, 2026

Dealership Rating
Employee Rating

The dealership itself was clean and comfortable. The music was great and made time go by faster. The door was held open for me every time I left or returned. It was much appreciated because I use More

by macek.carolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George R. Woods

Jun 16, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear the clean and comfortable environment made you feel at ease. We’re pleased the music helped the time pass quickly and that our team was able to hold the door for you. Thank you for choosing a used Kia Soul and sharing your feedback.

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