Stephen Farrar | Page 11

friendly service, willing to work with you Stephen was great to work with, Cam also helped both was very easy to work with. We have really enjoyed our Escape. Thank you all . Stephen was great to work with, Cam also helped both was very easy to work with. We have really enjoyed our Escape. Thank you all . More

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After posting a bad rating I was contacted very soon after by a truly caring individual that listened to my reasons of failure. The dealer treated with respect and provided reimbursement for having t after by a truly caring individual that listened to my reasons of failure. The dealer treated with respect and provided reimbursement for having to buy mats and providing a manual and leather case. As mentioned in my original post, the car was delivered with only 35% oil life and since then found out the brake pads are worn. So maybe it was a demo for someone or it slipped through the cracks for a full review prior to sale. I am hoping they will continue to work with me to set up a free oil change and pad service at my local Ford dealership to complete all issues. But, as stated they have been very good about follow up and the care about my post was definitely sincere. More

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Greta Folks! I went to the dealership not expecting to purchase the Jeep Wrangler I was looking at because of prior experience with other dealerships since I have I went to the dealership not expecting to purchase the Jeep Wrangler I was looking at because of prior experience with other dealerships since I have been looking for my Jeep. We called ahead to make sure it was still available and Stephen F met us outside with the key and we went for a ride. The Jeep was well maintained and we loved it, so when we went in to chat the process was super easy. The financial guy, I can't remember his name, was easy to talk to and actually listened to us. It took less than 10 minutes to reach a deal and we drove our new Jeep home! Great people at Ford Lincoln of Franklin! More

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Stephen went above and beyond to make sure that our needs were taken care of and made the whole process of buying a car very stress free and easy. were taken care of and made the whole process of buying a car very stress free and easy. More

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This was my first purchase from Ford Lincoln of Franklin and it could have not gone any smoother both with the transaction itself as well as with Stephen who served as my point of contact though out the pro and it could have not gone any smoother both with the transaction itself as well as with Stephen who served as my point of contact though out the process. I am also appreciative of the fact that they are a USAA certified dealship which is how I located them in the first place through USAAs car buying program. I will definitely reach out to them again when it comes time to purchase another vehicle. More

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Words can not express the appreciation that we have for our online order. We are in Ohio and purchased the Lincoln Continental without seen anything but the dealers listing photo's. Stephen made this a ple our online order. We are in Ohio and purchased the Lincoln Continental without seen anything but the dealers listing photo's. Stephen made this a pleasurable deal with all his help and quick responses to our questions. He earned our trust when we requested no phone calls until we figured out our vehicle selection. He listened and that meant a lot. Several other dealers didn't and the calls seamed to never stop. Annoying to say the least. Any and every question Stephen was there to help. We will look again, to your dealership on our next purchase. Delivery to us from dealer was quick and easy. Deliver men were awesome and polite. Top notch dealership. The Car is absolutely amazing. My wife really loves the ride and all the options. Thanks again to the whole Ford Lincoln of Franklin crew. More

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A wonderful experience. Stephen Farrar, one of the salesmen, was very friendly and courteous. He made me feel very welcome and answered all my questions. I am pleased with t Stephen Farrar, one of the salesmen, was very friendly and courteous. He made me feel very welcome and answered all my questions. I am pleased with the way everything was done. And I'm enjoying my new ride very much. More

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Overall Great Experience My wife and I were looking for a newer vehicle, Ford Explorer to be exact and originally came to Ford Lincoln of Franklin to look at a 2017 model but My wife and I were looking for a newer vehicle, Ford Explorer to be exact and originally came to Ford Lincoln of Franklin to look at a 2017 model but it ended up being more than we budgeted to spend. We were not pressured to buy something we could not afford which was a really nice change. They really earned our business by following up a few days later to check and see how we were treated and also to let us know they took a 2014 in on trade and it fit our 'wish list' other than color. We took a look at it and ended up buying it. The sales team were top notch and we never felt pressured to buy, they just tried to find us something we like and fit in our budget. Was a great experience. Stephen, our sales person was fantastic and even split his commission on our sale with another sales person who was trying to meet his sales goals for the month. I would buy another vehicle here for sure. More

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Good car shopping experience We had a good experience at Ford Lincoln of Franklin. Stephen, our sales representative was very helpful. We could not have purchased this car wi We had a good experience at Ford Lincoln of Franklin. Stephen, our sales representative was very helpful. We could not have purchased this car without his help. Wonderful at explaining all the new electronics. More

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We had a great experience at Ford Lincoln of Franklin, Stephen was really helpful and definitely wanted to make sure we saw and test drove the vehicle we were interested in. The best part is that there wa Stephen was really helpful and definitely wanted to make sure we saw and test drove the vehicle we were interested in. The best part is that there wasn’t any pressure to sell us a vehicle, we appreciate that. Overall it was a great experience buying with them. More

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