Stephen Green

Mr. Stephen Green has consistently gone above and beyond for my family, and we are truly, infinitely grateful for his help. My father has purchased from him before and had an equally strong experience. On M for my family, and we are truly, infinitely grateful for his help. My father has purchased from him before and had an equally strong experience. On May 21, my mother and I met with Stephen at South Bay BMW to discuss leasing options for me, as I had just given up the Jeep I had for four years. I knew it was time for me to get a fully electric vehicle, and I knew there would be a lot of compromises I’d have to make. We test-drove and looked around for quite some time. Mr. Green noticed I had been eyeing a certain model out front and said he might have an option on the roof that I would like. There, I saw my car. I did not expect to find something so perfect for me. The finance portion was very easy. Mr. Green makes sure to complete what he can ahead of time in order to make the process as painless as possible. I brought my BMW i4 xDrive40 M Sport home the next morning. At the end of it all, I didn’t have to make any compromises. My car is spacious, stylish, safe, cost-effective, and a dream come true. More

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I had a horrible experience at South Bay BMW. Over several days, I picked out a car, signed a contract, then all of a sudden, my car was sold to someone else at another dealership! They wanted me Over several days, I picked out a car, signed a contract, then all of a sudden, my car was sold to someone else at another dealership! They wanted me to wire the full cost of the car to them before the car even arrived. South Bay was not responsive to me at all, basically telling me there was nothing that they could do. Zero empathy or offer of assistance. Frankly, it felt like a "bait and switch" scenario. More

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Initially would have rated a 5 based on Sales experience, shortly after having the car, identified an issue with the key FOBs, as it would not adjust the seats between FOB1 and FOB2. Took the car back multip shortly after having the car, identified an issue with the key FOBs, as it would not adjust the seats between FOB1 and FOB2. Took the car back multiple times, they finally tested on 2 other X3’s with the same results, stated was a I9 software defect. After a month still no update, so have to manually adjust the seats between FOB users. Have to question what’s next with the I9 software if something as basic as adjusting seat positions between profiles doesn’t work. More

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