Stephen Hancock
Finance Manager
Franklin Chrysler Dodge Jeep Ram
1124 Murfreesboro Rd
Franklin, TN 37064
16 Reviews
Write a Review16 Reviews of Stephen Hancock
September 25, 2026
It took alot of work to get all the paper work done on line I hope it is good so there will not be any delays getting my plates in Colorado line I hope it is good so there will not be any delays getting my plates in Colorado More
Other Employees Tagged: Zane Vinson
September 11, 2026
Worked the deal over the phone with Austin. Showed up and checked out the truck with Ramon. Signed the paper work and on our way in our new truck we went. Easy Peasy! Showed up and checked out the truck with Ramon. Signed the paper work and on our way in our new truck we went. Easy Peasy! More
Other Employees Tagged: Austin Mcmanis , Ramon Cordova
September 10, 2026
Nicholas Marsch Was great to work with and made the purchase of my Jeep quick and seamless. Nicholas helped get my numbers where they needed to be and stayed after hours to confirm everything was compl purchase of my Jeep quick and seamless. Nicholas helped get my numbers where they needed to be and stayed after hours to confirm everything was complete on the deal. I would recommend him and Franklin Jeep to anyone. More
Other Employees Tagged: Matthew Snow, Nicholas Marsch
September 08, 2026
Jeep Joe is the man! Yall ROCK like a hurricane. Ditto ditto ditto ditto ditto Yall ROCK like a hurricane. Ditto ditto ditto ditto ditto More
Other Employees Tagged: Joe Brooks
August 14, 2026
Great partnership with sales and finance team to quickly identify our preferences, budget and no hassle approach to get us in a new vehicle that we are happy with for the long term. identify our preferences, budget and no hassle approach to get us in a new vehicle that we are happy with for the long term. More
Other Employees Tagged: Joe Brooks
April 25, 2026
I had a very concerning experience with this dealership’s finance department. I was told a warranty was “free,” only to later be charged approximately $650 for it and have my payment increased. After push finance department. I was told a warranty was “free,” only to later be charged approximately $650 for it and have my payment increased. After pushing back, they agreed to cancel it and refund both the $650 and $229 from a tax error. It has now been two months, and I have received no refund and no communication. The combination of being told something was free, then being charged for it, followed by no follow-through on promised refunds, feels deceptive and unprofessional. I would strongly caution anyone to review every detail before signing anything here. More
March 23, 2023
We had a very positive experience with the entire team. Would purchase here again. The process was efficient and they were very friendly and professional. Would purchase here again. The process was efficient and they were very friendly and professional. More
Other Employees Tagged: Lou Pepe, Matthew Snow , Brandon Snitzer, Sean Brogan

