Stephen Harvell | Page 35

Excellent service. I was in and out quick. The service member even helped me to my car. I was in and out quick. The service member even helped me to my car. More

by addictedpoolguy4life Verified Customer Verified Customer

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Excellent service as always. Very pleased with all of the staff including the service rep and shuttle driver. Very pleased with all of the staff including the service rep and shuttle driver. More

by NESTOR.LUNASIN Verified Customer Verified Customer

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The service reps here are always nice and will take the time to listen to your issues instead of just pushing sales. Recommended maintenance is done based off of mileage. I've had to tell them multiple t time to listen to your issues instead of just pushing sales. Recommended maintenance is done based off of mileage. I've had to tell them multiple times that certain things were already done elsewhere. I'd prefer to have all maintenance done only at this location, but cost has driven me to other places for some of my maintenance. They also always offer a ride home and I love that. It provides me the opportunity to continue about my day while maintenance is being performed. More

by latoyaseay Verified Customer Verified Customer

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This was for a state inspection and it was quick and easy. No complaints from me. easy. No complaints from me. More

by VINCE.D.CULBERTSON Verified Customer Verified Customer

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Fast friendly and very helpful thanks to Stephen H and John they made sure I was able to get to and from work. No hassle. John they made sure I was able to get to and from work. No hassle. More

by Ratsnella Verified Customer Verified Customer

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I came for a front end alignment and he told me that I had a recall. They were able to take care of my recall too had a recall. They were able to take care of my recall too More

by laurieannebaden Verified Customer Verified Customer

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In the past, I have waited between 3-4 hours just to get an oil change. I mentioned that to the service member when I took my vehicle in to get an oil change and tire alignment. I also mentioned that I star an oil change. I mentioned that to the service member when I took my vehicle in to get an oil change and tire alignment. I also mentioned that I started taking my vehicle to jiffy lube a few times for the convenience but they ended up stripping my oil plug. I brought it back to the Chevrolet dealership to replace the oil plug as well as the oil change and tire alignment. The service member said he will try to have it out sooner than 3 hours. Well, I actually did get my vehicle back in two hours after waiting for it in the waiting room, which in my opinion is still unacceptable. I had an appointment so it should’ve only taken between 30-40 min max. That’s not even the worst part. I drove my vehicle on the highway that day and the next before realizing there were fumes coming from my hood. I opened the hood to see why it was smoking and noticed there was no lid on the oil reservoir. I was extremely upset that I had been driving without the oil reservoir lid on and didn’t know where it was. I ended up finding it by the latch that opens the hood. Now I’m not sure where to take my vehicle to have it serviced properly without having to worry about it smoking or something stripping. I thought the dealership out of all places would have standards and guidelines they follow that would require them to do something as simple as putting the lid back on after they are done. Unacceptable More

by HICKSSTEPHEN22 Verified Customer Verified Customer

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Always love getting my repairs done here! The service here is excellent and very timely. The service here is excellent and very timely. More

by CR.FETT Verified Customer Verified Customer

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There price are extremely to high for the average family to afford. Maintenance hours prices are to high. to afford. Maintenance hours prices are to high. More

by GASTONHC69 Verified Customer Verified Customer

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They found the issues and immediately took care of them. I feel safe and confident driving my vehicle again. I feel safe and confident driving my vehicle again. More

by FIELDS.SHINE2008 Verified Customer Verified Customer

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