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Stephen Harvell
Stephen Harvell at Southern Chevrolet

Stephen Harvell | Page 61

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
604 Reviews

Languages Spoken

English English

4.7

604 Reviews

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604 Reviews of Stephen Harvell

October 26, 2023

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Employee Rating

So far this dealership has lived up to exactly everything that they said they would More

by skeetroad
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Santomieri , Justin Carr, Katherine Perry

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Oct 27, 2023

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 26, 2023

Dealership Rating
Employee Rating

Diagnostics were done, but panel was left off my car when I picked it up. More

by 8pattyj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2023

Southern Chevrolet responded

"8pattyj8" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 26, 2023

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Employee Rating

I have always had great service at your dealership, but this time I was not pleased. Once they completed the job, my vehicle was parked in the lot for me to find, instead of parking it by the door. Your di More

by FELECIA_STERNS
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 26, 2023

Southern Chevrolet responded

Felecia. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 24, 2023

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Employee Rating

Absolutely amazing customer service! I purchased a vehicle from Jeremy about 8 years ago, moved away and now I'm back. When my truck (purchased elsewhere) needed service I drive 1.5 hour More

by confusias2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robertson

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Oct 24, 2023

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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