Stephen Kroes | Page 10

So good with this "low tech" person Stephen was so kind and really helpful. If I didn't understand something he would not just repeat the same information but he would approach it from Stephen was so kind and really helpful. If I didn't understand something he would not just repeat the same information but he would approach it from a different directions until I understood. He was very knowledgeable. More

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Low Pressure, Good Value, Very Accomodating I live in California and bought a CrossTrek with a lot of options from Subaru of Grapevine. They did a fantastic job of working with me, giving me a g I live in California and bought a CrossTrek with a lot of options from Subaru of Grapevine. They did a fantastic job of working with me, giving me a good deal, and being up front about any issues. I appreciated the low pressure environment and their willingness to conduct the vast majority of the communication through email. Stephen Kroes in particular was fantastic. More

by atd616 Verified Customer Verified Customer

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A really good and pleasant experience The salesman was professional yet personable. He was a good listener and had excellent communication skills, This was an enjoyable experience because The salesman was professional yet personable. He was a good listener and had excellent communication skills, This was an enjoyable experience because we addressed the business at hand and laughed a lot during the process. More

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Great experience! I was searching for a used car. I live miles away in North Frisco. After searching all night long through my criteria for a car, I gave up and went to I was searching for a used car. I live miles away in North Frisco. After searching all night long through my criteria for a car, I gave up and went to bed. 6am Saturday morning I got an email showing a Nissan Cube in Grapevine. I checked it out. Was a little over my budget but researched it anyway. I fell in love with the car and I hadn’t even seen it in person yet! So I emailed to see if it’s still available. Guy names Stephen emails me and calls me to tell me it’s still on his lot! Fast forward to 11am, I’m hustling to go test drive it. Nick helped me out along with his manager while Stephen was busy. We test drove the car, talked through my budget. So I asked them to hold the car and I would be back later. Came back about 5:30 with my dad and we test drove it with Stephen. And of course I ended up purchasing the car! Overall great experience! Great people working here! We will definitely be back in the future! More

by tomcavjr Verified Customer Verified Customer

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Customer Friendly - Credible - Truthful - Customer Friendly In particular, I'd like to mention the sales persons, with whom I interacted and got it done. Stephen and Jon Right from day one, Stephen was In particular, I'd like to mention the sales persons, with whom I interacted and got it done. Stephen and Jon Right from day one, Stephen was in constant touch with me, answering all my queries, resolving my clarifications in time and finally getting set with the car I really wanted to own. The finance personnel was crystal clear to the core, in explaining the details and terms, was so helpful, with always a gentle smile on his face :-) More

by mohan_neo Verified Customer Verified Customer

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