Stephen Rosenkrantz
Stephen Rosenkrantz at Audi Dallas

Stephen Rosenkrantz | Page 13

Finance Manager

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.8
198 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

23 yrs, 7 mos

Languages Spoken

Spanish Spanish

4.8

198 Reviews

Write a Review

198 Reviews of Stephen Rosenkrantz

December 27, 2021

Dealership Rating
Employee Rating

While I love my new car, the GSM was not pleasant to work with. He was abrasive, disrespectful, and condescending. Additionally, the person we worked with in finance lied to us about pricing. Our salesman wa More

by ld23
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brett Huneycutt , Javier Arcer, Jeff Davidson, Alli Gantt

Dec 28, 2021

Audi Dallas responded

LD23, we apologize that your experience with a few of our team members was less than positive. We would like to invite you to contact us with additional details regarding specifics of who you worked with and what they said/ did, so that we may look into and address those issues. As you noted, we greatly yearn to provide you vastly improved experiences on all future visits and would love details to be able to address and correct. You may reach our management directly at social@AudiDallas.com. Thank you for your business and your feedback. We look forward to hearing from you additionally. Best wishes!

December 27, 2021

Dealership Rating
Employee Rating

The dealership was more responsive than others I have dealt with recently, and Jeff was great to work with both during and after the transaction. More

by Brent.Bath
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davidson

Dec 27, 2021

Audi Dallas responded

Brent.Bath, thank you for sharing praise regarding your experience working with Jeff and Stephen! We're pleased to hear that Jeff was great to work with during and after your sale. Let us know when we may serve you additionally. Thanks again!

November 10, 2021

Dealership Rating
Employee Rating

Came in looking for a new car after being in a wreck. Stephen Rosenkrantz was awesome everything went smoothly and he made me feel very comfortable and heard when i voiced any questions or concerns i had More

by ricardopadilla53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2021

Audi Dallas responded

ricardopadilla53, we are pleased that you are safe after your recent wreck. Thank you for sharing that your experience shopping with Stephen recently to replace your vehicle. We appreciate your endorsement of feeling comfortable and heard and we look forward to serving you additionally when the time comes. Thanks again!

October 26, 2021

Dealership Rating
Employee Rating

Stephen was amazing. He had us in and within an hour and a half. Best car buying experience I've ever had. More

by bobbie.smith61
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Nigo

Oct 27, 2021

Audi Dallas responded

bobbie.smith61, thank you for your kind words regarding working with Stephen! We're pleased your experience in sales was excellent. See you next time. Thanks again!

October 22, 2021

Dealership Rating
Employee Rating

Clean and nice dealership. Every single person I met and talked to was profesional and cared about my entire experience. Stephen (aka Frozen) was an absolute joy to work with. He made sure I knew what was h More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2021

Audi Dallas responded

Jacob, thanks for sharing 5-star praise and noting our clean facility and helpful staff. We appreciate your feedback regarding working with Stephen and look forward to serving you on future visits. Enjoy the new car. Thanks again!

October 19, 2021

Dealership Rating
Employee Rating

The best experience in buying a vehicle has been at Audi of Dallas. I recommend you to visit the dealership & deal with the legend STEPHEN ROSENKRANTZ. AKA *Frozen . I Traded my wife's 2019 BMW X3 for a b More

by alvertomendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Audi Dallas responded

alvertomendoza, thank you for sharing kind words regarding your shopping experience with Stephen. Congrats on your wife's Q5 and welcome to the Audi Dallas family! We appreciate your feedback and pleased to hear that everything went smoothly. See you next time. Thanks again!

October 13, 2021

Dealership Rating
Employee Rating

Stephen Rosenkrantz is an amazing individual who has been in the car business for 20 years. His knowledge of the cars and business acumen is the reason we bought from Audi Dallas. I could not recommend him More

by ascamardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Audi Dallas responded

Ascamardo, thanks for sharing 5-star praise regarding working with Stephen. We appreciate your feedback and look forward to serving you on future visits. Thanks again!

September 13, 2021

Dealership Rating
Employee Rating

This was my first time purchasing a car in such a stress-free, welcoming environment! More

by KennethLeatherman2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davidson

Sep 14, 2021

Audi Dallas responded

KennethLeatherman2, we appreciate the 5-stars and noting your shopping experience in such a stress free, welcoming environment! Thanks for sharing praise and let us know when we may assist you next. Enjoy the new car. Thanks again!

September 12, 2021

Dealership Rating
Employee Rating

Audi Dallas is Top Notch. Always bring their A game. Thomas H., Artie T., and Michael E. are a powerful trio! A truly enjoyable experience. More

by kristi.meyer3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Audi Dallas responded

kristi.meyer3, thank you for noting our dealership as top notch! We're pleased to hear that Thomas, Artie and Michael have been able to provide excellent experiences. See you next time! Thanks again!

September 08, 2021

Dealership Rating
Employee Rating

Everyone was courteous and went out of their way to greet me The showroom looked great, clean and there was golf on TV Thanks keep ip the good work More

by Salimasrawi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Neal, Jordan Windham

Sep 10, 2021

Audi Dallas responded

Salimasrawi, thank you for sharing 5-stars and noting our courteous team and comfortable waiting environment. We appreciate your endorsement. See you next time. Thanks again!

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