Dealership Experience
7 yrs, 5 mos
Industry Experience
23 yrs, 6 mos
Languages Spoken
Spanish
197 Reviews
Write a Review197 Reviews of Stephen Rosenkrantz
February 14, 2020
Incredibly thorough, professional, and pleasant experience I had the pleasure of having Stephen R. guide me through my very first Audi car purchasing experience. Due to my lack of knowledge about cars and mode I had the pleasure of having Stephen R. guide me through my very first Audi car purchasing experience. Due to my lack of knowledge about cars and model types, Steven not only patiently spent hours answering all of my questions (including phone calls for after the car was purchased!) but I also ended up with the Q3 that I'm absolutely in love with. Car dealerships sometimes have a reputation of trying to maximize their profits by selling you the priciest package or needless upgrades - that was not the case at Audi Dallas. In fact, I felt like it was the opposite where Stephen tried to find me the best deal when he could have easily sold me something pricier. The Audi Dallas team is phenomenal and I highly recommend anyone searching for a new car to ask for Stephen R. as the car specialist. His vast knowledge and experience with all types of vehicles, professionalism, and timeliness makes car purchasing fun! More
January 14, 2020
Great dealership. Helpful in offering up several different models, being attentive but not pushy, and then negotiating a reasonable price. The new service facility is outstanding — huge. Sup different models, being attentive but not pushy, and then negotiating a reasonable price. The new service facility is outstanding — huge. Support after the sale has been quite good so far. More
Other Employees Tagged: Mike Woods
January 02, 2020
Buy here!! I was in search of a specific vehicle after having my SUV totalled unexpectedly. The service here is top notch 😁 They were patient with me and let me test drive whatever I wanted. I never felt having my SUV totalled unexpectedly. The service here is top notch 😁 They were patient with me and let me test drive whatever I wanted. I never felt pressure for one second. It was a great upfront price & a seamless, open, honest buying experience. Everyone from sales to finance was great. The prices are very fair and they so everything they can to make the customer 100% happy with their purchase. Do yourself a favor and look here for your next vehicle. Service matters & Audi Dallas does it well! Thanks to Nicole and Elisabeth for showing me vehicles and Steven for sealing the deal. It was a pleasure!!! Steven is a seasoned pro. Ask for Frozen!! More
Other Employees Tagged: Chase Wright , Nicole Schneider, Elisabeth Crawford
December 06, 2019
Great experience. Staff very helpful and friendly. Overall, the experience was very positive, and we love the car! After all was said and done, Stephen Rosenkrantz, Audi Brand Specialist, sat with us Overall, the experience was very positive, and we love the car! After all was said and done, Stephen Rosenkrantz, Audi Brand Specialist, sat with us in the car and walked us through the electronics. He was MOST helpful, and explained things in a way we could understand and remember. Our car was pre-owned, and the former owner had left only one key. Stephen obtained the key and mailed it to us within a few days. When we were in the dealership a week or so later, he remembered and greeted us. A great ambassador for the dealership! More
December 01, 2019
Stephen was amazing and so was the finance manager and sales manager.. i called them on Monday asked if the car is available they said yes got all the details told them I got my capital pre approved lette sales manager.. i called them on Monday asked if the car is available they said yes got all the details told them I got my capital pre approved letter sent them the info sent them my info and signed paperwork on Wednesday smooth transaction even know I came from Kansas City to pick up the car. More
Other Employees Tagged: Chase Wright
November 20, 2019
What a fantastic car buying experience! Our salesman, Stephen Rosencrantz, was friendly, professional and helpful for the entire process. He, and the team at Audi Dallas, were patient while we deliberate Stephen Rosencrantz, was friendly, professional and helpful for the entire process. He, and the team at Audi Dallas, were patient while we deliberated on a vehicle and ironed out all the details. I’ve never had good things to say about car buying until this experience. I would highly recommend working with them and plan to buy from them again in the future. Thanks for a great experience! More
October 29, 2019
Stephen was amazing! He truly cares about his customers. Straight forward. Excellent communicator! Genuine gentlemen! We have never experienced buying a car as we did here. Excellent! Best experience! He we Straight forward. Excellent communicator! Genuine gentlemen! We have never experienced buying a car as we did here. Excellent! Best experience! He went out of his way to make my daughters sweet sixteen unforgettable! Delivered car to the restaurant and made her an adorable sign! Will never go anywhere else! More

