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Stephen Rumph
Stephen Rumph at Rusnak/Pasadena Porsche

Stephen Rumph | Page 2

Internet Sales Consultant

Rusnak/Pasadena Porsche

325 West Colorado Boulevard
Pasadena, CA 91105

5.0
53 Reviews
5.0

53 Reviews

Write a Review

53 Reviews of Stephen Rumph

April 17, 2024

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Employee Rating

My experience with a CPO Porsche purchase was rectified by Allen Khatchik, Pre Owned Cars Manager. He solved the issues to our satisfaction. More

by Disappointing Purchase
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Allen Khatchik

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Apr 19, 2024

Rusnak/Pasadena Porsche responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. Mehran Forutan General Manager Rusnak/Pasadena Porsche (626) 229-2475 325 West Colorado Blvd Pasadena, CA 91105 https://www.rusnakpasadenaporsche.com

Apr 19, 2024

Disappointing Purchase responded

I have e-mailed Mr. Forutan, General Manager, Rusnak/Pasadena Porsche, all of the information, along with the receipts for the repairs. I am awaiting a response. Thank you. I appreciate the opportunity to have this situation rectified.

Apr 27, 2024

Disappointing Purchase responded

I received a response right away, from Mehran Forutan stating that he has been transferred to the Rusnak Dealership in Westlake, California. He was kind enough to copy all information to Keith Goldberg, the ‘New’ GM at Rusnak Porsche Pasadena. Unfortunately, a week’s time has passed with no response whatsoever from anyone at Rusnak Porsche Pasadena.

May 03, 2024

Disappointing Purchase responded

Another week has passed since my initial posting of my disappointment with Rusnak Pasadena Porsche. No response whatsoever to their initial ‘We want to make this right’ comment. This only reinforces the way that this Dealership does Business. Not a Business I would recommend for purchasing a High End Vehicle.

April 07, 2024

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Employee Rating

I received excellent service. Stephen Rumph was reliable, knowledgeable and a man of his word. More

by WKRONENBERG
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Apr 08, 2024

Rusnak/Pasadena Porsche responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Mehran Forutan General Manager Rusnak/Pasadena Porsche (626) 229-2475 325 West Colorado Blvd Pasadena, CA 91105 https://www.rusnakpasadenaporsche.com

February 28, 2024

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Employee Rating

Stephen R. and Vivian F. did a great job for me. I’m a very happy customer. Great dealership!! More

by Dean Balthaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vivian Fowler

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Mar 03, 2024

Rusnak/Pasadena Porsche responded

Hello Dean, we're happy you found our staff to be so supportive during your experience here at Rusnak/Pasadena Porsche. We are always more than happy to assist you if anything else comes up. Take care! Mehran Forutan General Manager Rusnak/Pasadena Porsche (626) 229-2475 325 West Colorado Blvd Pasadena, CA 91105 https://www.rusnakpasadenaporsche.com

February 23, 2024

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Employee Rating

Thanks Stephen for making our car purchase so easy. We keep coming back. Thanks for helping us get out out of our car too More

by jtorrebl
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 27, 2024

Rusnak/Pasadena Porsche responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rusnak/Pasadena Porsche. Please don't hesitate to reach out if there's anything additional we can do for you. Mehran Forutan General Manager Rusnak/Pasadena Porsche (626) 229-2475 325 West Colorado Blvd Pasadena, CA 91105 https://www.rusnakpasadenaporsche.com

January 16, 2024

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Employee Rating

Excellent! David my sales person was fantastic. He really took care of all my needs. Wonderful guy wonderful service. I have been a client for 20 years. Thank y More

by Vahe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Illya, Alex Manzari, Kenneth Tran, Jorge Magdaleno , Bahman Afshin, Sam Khachatrian, Paul Kim, Dominic Nicholson, Steven Pachorek

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Feb 24, 2024

Rusnak/Pasadena Porsche responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak/Pasadena Porsche! We look forward to your next visit! Take care! Mehran Forutan General Manager Rusnak/Pasadena Porsche (626) 229-2475 325 West Colorado Blvd Pasadena, CA 91105 https://www.rusnakpasadenaporsche.com

January 05, 2024

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Employee Rating

Stephen was fantastic. Love him. He got me in and out the dealer in half hour. Best car experience ever. Everyone was fast and efficient- friendly and professional. Total More

by Julia Mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarsi Kazimi

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Feb 21, 2024

Rusnak/Pasadena Porsche responded

Hi Julia, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak/Pasadena Porsche! We look forward to your next visit! Take care! Mehran Forutan General Manager Rusnak/Pasadena Porsche (626) 229-2475 325 West Colorado Blvd Pasadena, CA 91105 https://www.rusnakpasadenaporsche.com

November 07, 2023

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Employee Rating

Everyone was great and very helpful. Paul, Vivian and George were awesome assistants for me yesterday More

by alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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August 10, 2023

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Stephen Rumph our sales associate is top notch! This is the 4th Porsche that we have bought from him in the past 2 years. The overall experience with the dealership including finance was excellent More

by arthurhmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Khatchik , Sarsi kazimi

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April 23, 2023

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Employee Rating

This is a very good car dealership. They have professional sales staff who patiently explain everything you don't understand. I strongly recommend everyone to buy a car here and ask que More

by gavinwang77777
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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March 31, 2023

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It was so fun ordering my fourth Porsche from Rusnak/Pasadena. Stephen Rumph was great with all follow up questions. Highly recommend this dealership for both sales and service. More

by bjvalastro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Apr 03, 2023

Rusnak/Pasadena Porsche responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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