Stephen Soto
Stephen Soto at Kings Nissan
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Stephen Soto | Page 12

Service Manager

Kings Nissan

2758 Coney Island Ave.
Brooklyn, NY 11235

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4.6
128 Reviews
4.6

128 Reviews

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128 Reviews of Stephen Soto

December 28, 2022

Dealership Rating
Employee Rating

Thank you for excellent service. My car was taken on scheduled time for oil change. It just took me 30 minutes to get done. More

by ALEXDO_2004
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Kings Nissan responded

ALEXDO_2004 Thanks for the great review

December 22, 2022

Dealership Rating
Employee Rating

Excellent staff, fantastic service. Everyone was helpful and knowledgeable. The service department is the best in Brooklyn. 5 stars all around. More

by Donna
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Kings Nissan responded

Donna Thanks for the great review and update

December 21, 2022

Dealership Rating
Employee Rating

The work is always done right. This Nissan Service department is the best. Top notch. More

by Paul
Service Price Transparency
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Recommend Dealer
Yes
Dec 21, 2022

Kings Nissan responded

Paul Thanks for the great review and rating

December 21, 2022

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I was able to get service even though I was there on the wrong day. My car was well taken care of. However I was surprised on the price of the oil change. I used to get coupons and haven’t. I will not be re More

by STERNA1111212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Kings Nissan responded

Good Afternoon, My name is Stephan Soto and i am the Service Director for the Kings Auto Group. We appreciate your loyalty to Kings Nissan and strive to make our customers happy and satisfied that we serviced and repaired your vehicle to Nissan standards .We apologize for you not receiving and offers for discounts on maintenance and repairs , please contact me , Stephan Soto , and i can update your account so we know to offer you a discount on future service visits. Please feel free to reach out to me at 718-934-3900 or e mail me at ssoto@kingsinfiniti.com Once again thanks for Visiting us and trusting us with your vehicle ., Stephan Soto

December 18, 2022

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Employee Rating

Nissan workers were courteous and helpful. The car was serviced in timely fashion and the quality of the service was good. More

by ASHVARTSMAN54
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Kings Nissan responded

ASHVARTSMAN54 Thanks for the great review and rating

December 14, 2022

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The waiting time was longer than promised, but as long as the fixing car work done good and lasts good it mean that whole impression will be good. More

by ANT72841212
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 15, 2022

Kings Nissan responded

ANT72841212 Thanks for the great review and update

December 09, 2022

Dealership Rating
Employee Rating

Poor customer service. The rep was unable to explain the issue to the customer. My issue was not resolved. I brought the car in for squeaky seats, I left with the same issu More

by LEAN1373
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Atnan Guze

November 29, 2022

Dealership Rating
Employee Rating

They are fair in pricing,gets job done quickly and even takes customers to where they need to go and picks you up to take you back to get your car More

by MBJC1
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Recommend Dealer
Yes
Dec 08, 2022

Kings Nissan responded

MBJC1 We appreciate the time and feedback

November 28, 2022

Dealership Rating
Employee Rating

I was can not make an appointment when I went. Service was good, but a problem long time was needed wait. More

by ILAKHTER25
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Kristal Mercado- Santiago

November 24, 2022

Dealership Rating
Employee Rating

Staff is very professional. Job was done on time. Customer service is helpful and polite. More

by BOBK17
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2022

Kings Nissan responded

BOBK17 We appreciate the great review

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