Dealership Experience
1 yr, 2 mos
Industry Experience
1 yr, 2 mos
140 Reviews
Write a Review140 Reviews of Stephon Ross
June 26, 2023
These scam artists tried to rip me off by selling me a car that was leaking oil. They lied several times and tried to bully me. The General Manager was confrontational and rude and the only reason why the car that was leaking oil. They lied several times and tried to bully me. The General Manager was confrontational and rude and the only reason why they gave me my tras de in vehicle back and voided the contract is because there was a recall that made it impossible for them to resell my trade in. DO NOT BUY ANYTHING FROM THESE PEOPLE! More
June 19, 2023
Stephon was customer service driven and took the time to understand why I needed a new car. He was extremely helpful and I thoroughly enjoyed working with him! understand why I needed a new car. He was extremely helpful and I thoroughly enjoyed working with him! More
June 17, 2023
Stephon was superb, professional and personable. His proactive approach to working with me, as well as his knowledge of the vehicle I eventually purchased, is what led to a great experience and subs His proactive approach to working with me, as well as his knowledge of the vehicle I eventually purchased, is what led to a great experience and subsequent sale. More
May 28, 2023
My wife and I were looking for a vehicle and came to the dealership and Stephon greeted us very professionally and was there to help. He wasn’t pushy but he asked the right questions to see what we were in dealership and Stephon greeted us very professionally and was there to help. He wasn’t pushy but he asked the right questions to see what we were in the market for and how he could help us. The way Stephon carried himself is the reason we are buying the expedition. The only thing I will say that could have been better is to let Stephon lead the way and all the support be there when he needs it. Sunday was great but Saturday when we first came here it was overwhelming for my wife and I because someone was with Stephon and was trying to take over building the relationship and it kind of took us back More
May 24, 2023
We are not doing the original terms. I'm having to pay extra for my roof rack. It was part of the deal that we made. I was told the next day the deal we made was off. I'm having to pay extra for my roof rack. It was part of the deal that we made. I was told the next day the deal we made was off. More
Other Employees Tagged: HARRY AND THE MONEY NEGOTIATER
May 20, 2023
From the first moment we stepped onto the lot, Stephon was a bright light. He was positive and up front about everything. He deserves a raise! Thank you Stephon for all your help! was a bright light. He was positive and up front about everything. He deserves a raise! Thank you Stephon for all your help! More