Steve Alfano Jr | Page 2

Rino was very helpful in getting me numbers in purchasing a car, he also spent a great deal of time in finding the right car for my mother. a car, he also spent a great deal of time in finding the right car for my mother. More

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2016 Passat everything we wanted This is the 2nd car purchased from World Volkswagen. Today we Purchased a 2016 Passat from Dylan. He was professional and knowledgeable. No pressure t This is the 2nd car purchased from World Volkswagen. Today we Purchased a 2016 Passat from Dylan. He was professional and knowledgeable. No pressure to purchase. Car and price was perfect for my mom. Thank you Dylan, Steve and Will!! More

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Jay worked with me to get my lease payments down to a number I was comfortable with. Also got me out of an existing VW lease early without plenties number I was comfortable with. Also got me out of an existing VW lease early without plenties More

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Came In knew what car I wanted .. Jay was awesome got me in and out no problems... Would recommend world Volkswagen to all my friends.. thanks for the awesome service in and out no problems... Would recommend world Volkswagen to all my friends.. thanks for the awesome service More

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VW Jetta I had an excellent experience here getting into a new lease. I dealt with Isaac Nissim and Nick DelNegro. They were wonderful and made the experience I had an excellent experience here getting into a new lease. I dealt with Isaac Nissim and Nick DelNegro. They were wonderful and made the experience stress free. I was in and out is there in no time at all. :D LOVE my new Jetta! More

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Great Experience This dealership was recommended by family and they exceeded expectations. Very thorough yet quick efficient service. Felt confident I made the right This dealership was recommended by family and they exceeded expectations. Very thorough yet quick efficient service. Felt confident I made the right choice trading in my vehicle with Dean and Len. Steve in finance was very informative as well. More

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BEST experience EVER at a dealership! My husband and I had a WONDERFUL experience at World Volkswagen Neptune last Saturday! We both agreed that it was the BEST experience we've ever had My husband and I had a WONDERFUL experience at World Volkswagen Neptune last Saturday! We both agreed that it was the BEST experience we've ever had at a car dealership (in 25-30 years). We had visited another VW dealership immediately prior to this one at which the salesman was condescending, contentious and just plain rude -- the worst experience either of us have ever had at a car dealership. Visiting World VW Neptune was a breath of fresh air! John (the General Sales Manager), Nick (our Sales Consultant), and Steve (the Finance Manager) treated us with respect, courtesy and thoughtfulness. They were approachable, friendly and happy to answer our many questions. We told them we were hoping to lease a car in the next few weeks but definitely wouldn't be leasing one that day. Well, after Nick's patient attentiveness (showing us all the features and advantages of a Jetta, taking us for a test drive, getting the numbers for us depending upon $ down, etc...) wouldn't you know that I drove home a couple of hours later in my new, leased Jetta! John, Nick and Steve stayed well past closing, along with 5 in-house detailers who prepared my car in record time. Also worth mentioning... Since it was after 6:00 on a Saturday, our car insurance company was closed. John and Nick confirmed that, legally, we had at least a few days to add the car to our policy so I could drive it home right away. I was concerned about driving it before it was added to our policy and said I would just drive it home and then wait until Monday or Tuesday, until we officially added it. A little while later (while we were awaiting the car being detailed), John gave me a document saying, "I didn't want you to feel uncomfortable, so we just gave you a week's worth of insurance." I didn't even know this could be done! So very thoughtful! We absolutely recommend World VW Neptune!! More

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Easiest Purchase Ever! In all my years buying new cars, this has by far been the greatest experience!! From the minute I sat down with Jay Cytryn, I knew something was going In all my years buying new cars, this has by far been the greatest experience!! From the minute I sat down with Jay Cytryn, I knew something was going to be different. Within minutes he found me the perfect Tiguan, which I couldn't be happier with!! He went above and beyond to make sure I was happy, something you don't often see in this situation. The whole team was incredible to work with, and had me out so quickly that I got to enjoy dinner with my family that night. Thank you Jay!! I love the car!! More

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Outstanding customer service!! I’ve never purchased a car before, but Dylan Amos made the entire process seem simple. Not only did Dylan put me at ease with his professional and fri I’ve never purchased a car before, but Dylan Amos made the entire process seem simple. Not only did Dylan put me at ease with his professional and friendly demeanor, but he offers outstanding customer service. He immediately greeted me when I stepped into the dealership; and from the time of his warm welcome, throughout the entire buying process, and even afterward he has gone the extra mile to make me feel comfortable. Dylan patiently answered all my questions about my new vehicle (which I love) and the buying process. When Dylan had to step away, his co-worker, Will made sure that I received assistance. Greg Scarpino in Service, as well as Hailey, and Rich (who gave me a ride in a loaner car to return my rental) have also been phenomenal. So, I highly recommend doing business with World VW of Neptune, and Dylan Amos in particular. (I haven't had work done yet, so I'll update my review after I have work done by the Service Dept.) More

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Great Car Buying Experience! What a great experience! Dylan Amos and Joe Scarpino are professional, courteous, and knowledgeable, as well as really friendly and easy going, and th What a great experience! Dylan Amos and Joe Scarpino are professional, courteous, and knowledgeable, as well as really friendly and easy going, and they made the whole car buying process easy and fast. We immediately felt at ease with these guys, which is not always the case when dealing with sales people, but they were very straightforward and genuine. I would recommend them to anyone! Thanks Dylan and Joe! More

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