Steve Arnold | Page 7

Steve is the man!!!! Bought my first mustang thanks to the help of Steve! Very nice and professional. Went in three times before I bought the car and he was there to answe Bought my first mustang thanks to the help of Steve! Very nice and professional. Went in three times before I bought the car and he was there to answer any questions. Fun guy to just have normal talk with too! Overall had an amazing experience and would definitely recommend friends to go to him when looking for a car. More

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Had a great experience at koons sterling ford I found a truck that I wanted on cargurus at sterling ford so I drove over a hour to get to the dealership. I was not disappointed that I did. I ende I found a truck that I wanted on cargurus at sterling ford so I drove over a hour to get to the dealership. I was not disappointed that I did. I ended up getting a Ford fusion at a great price. Ask for Steve Arnold when you get there he went the extra mile to make sure I was completely satisfied . I even brought my wife there a couple of days later and she got a Ford fusion also and they took really good care of her even though she was upside down on a previous car loan. More

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Fantastic experience & sales consultant We purchased a Mustang last week and had the pleasure of working with Steve Arnold. Steve was very responsive and straight forward. He was friendly, p We purchased a Mustang last week and had the pleasure of working with Steve Arnold. Steve was very responsive and straight forward. He was friendly, professional, attentive and easy to work with. He also gave us his undivided attention, which we sincerely appreciate! Steve made buying a car a great experience and he is definitely someone you'd want to buy a car from! We didn't spend hours going back and forth about pricing and there were no surprises or hidden fees. We asked for an out the door price and he gave it to us. We feel good about the purchase - which we cannot say about past experiences at other dealerships. When we bought our previous vehicle it took over 5 hours, the guy juggled 3 customers at once and we felt like the sales guy was being slimy and not forthcoming. 5 yrs later we still talk about that negative experience and we're thankful that buying the Mustang was nothing like that. We drove an hour & a half to get to Koons in Sterling, VA and the drive was worth it. We would definitely work with Steve/Koons in the future and we highly recommend them. More

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Purchase of '16 Ford Explorer Sport After working with Steve Arnold to lease a '13 Fusion which we enjoyed very much, we again reached out to Steve to purchase our new Explorer. We init After working with Steve Arnold to lease a '13 Fusion which we enjoyed very much, we again reached out to Steve to purchase our new Explorer. We initially wanted a Limited model. However, when we were unable to find a Limited in the color and equipment we wanted, Steve gave us a great deal on a Sport model and we decided to upgrade. After driving it for several days now, we couldn't be happier with the Sport. Great working with Steve. More

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Steve Arnold will forever bring our business to Koons! We bought a new F150 King Ranch this weekend from Steve and we've honestly never had a better car buying experience. We got an amazing deal! One of t We bought a new F150 King Ranch this weekend from Steve and we've honestly never had a better car buying experience. We got an amazing deal! One of the best things is that everything is very fast and efficient and at no time did we ever feel like we were being strung along or BS'd. Everyone knows how long it can take to go buy a car, but from walking in the door to being walked out by Steve and handed the keys, we were there a total of about three hours. I was simply amazed! We had our children with us, one of whom is only 16 months old, so being that fast and efficient is a huge plus. I just can't say enough good things. Steve is one of the nicest guys we've ever met, not just the nicest salesman. He has forever earned our business no matter who he works for!! Thanks Steve!! And thanks Koons!! Stay smart and never let this guy go!! Give him a raise AND a bonus!! The same goes for Mike in Finance! He was just as nice and so awesome in explaining everything and getting us a great finance rate. Seriously, I'm just in awe of the quality of Koons Sterling Ford and the staff there. We drove almost two hours to get there and it was worth every minute. I'm even trying to get my father to come buy his next truck there and even promised to drive him. He's almost four hours away, but he won't regret it! More

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Great is the only words I can say. So it all started late Monday evening when Steve and I began talking about coming to the dealership to look at some cars . A little skeptical about it So it all started late Monday evening when Steve and I began talking about coming to the dealership to look at some cars . A little skeptical about it I had the day off from work and went out to see what would happen. I can say Steve is a one of a kind salesman, he was very honest with and I didn't feel like I was being pressured into anything. He also told me he would make sure he got in the car it and he stayed to his word . It took a while but at the end of the day he came through and got me into my 2016 Ford focus. I highly recommend anyone to you contact when considering purchasing a new car. THANKS again Steve More

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Greatest car salesman, Period! I have never been to a dealership where I wasn't asked a ton of questions or pressured to look at this or that until I talked to Stephen Arnold. He wa I have never been to a dealership where I wasn't asked a ton of questions or pressured to look at this or that until I talked to Stephen Arnold. He was incredibly patient with me and wanted to find the perfect vehicle for me just as much as I did. It really feels like he is working for YOU and not the dealership, the way it should be. He truly wants you to feel comfortable every step of the way. To give you an idea on how hard Stephen worked to find the right vehicle for me it wasn't even on the lot, it wasn't even in the state, it was two states away in PA! He incredibly had it at the dealership two days later for me to look at it/test drive it and the deal I got on it was unbeatable! I can't promise that you will have the same satisfaction or a deal of a lifetime but I can promise that Stephen Arnold will work his hardest for you to make that happen! More

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Great Deals and Service Steve has been my car salesman at Koons Sterling Ford for the past 4 years or so. I have bought at least 4 vehicles from him and have also referred f Steve has been my car salesman at Koons Sterling Ford for the past 4 years or so. I have bought at least 4 vehicles from him and have also referred friends and family members from other states to come in and purchase cars from Steve. Being in the sales industry myself over the past 15 years I have dealt with a lot of salesman and Steve has always stood out from the rest of them. His service after the sales is one of the most important traits that I recognize being a salesman as well as an instructor of sales. If you are looking to get great service and a good deal as well see Steve Arnold at Koons Sterling Ford More

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Excellent Sales I have been looking for a fuel efficient car for awhile. My girlfriend recently purchased a car from Steve Arnold and she introduced me to him. He gav I have been looking for a fuel efficient car for awhile. My girlfriend recently purchased a car from Steve Arnold and she introduced me to him. He gave me a great deal on a new Ford Focus. Steve was knowledgeable, professional, and extremely easy to communicate with. He provided the best car buying experience I have ever had. I will be coming back to Steve for future purchases. I highly recommend Koons Sterling Ford and specifically Steve Arnold. More

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Amazing Deal and Service! Steve made buying a new car easy and fun! I drove from over three hours away to buy a new Ford Fusion and he made it worth the long trip! The car is e Steve made buying a new car easy and fun! I drove from over three hours away to buy a new Ford Fusion and he made it worth the long trip! The car is exactly what I wanted and he made sure of that. I couldn't be happier with my experience or my new car! Thank you Koons Ford and Steve for making this such a wonderful experience. More

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