Steve Ault | Page 41

Great new car buying experience Straightforward approach and very reasonable pricing and negotiations - they did not over promise nor were they inflexible. I very much appreciated t Straightforward approach and very reasonable pricing and negotiations - they did not over promise nor were they inflexible. I very much appreciated their candor and consideration in a marketplace not known for this approach. More

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Love my new car! I had a very pleasant experience with Steve and his team at Acura when I purchased my first new car. Steve and his boss were great- super friendly a I had a very pleasant experience with Steve and his team at Acura when I purchased my first new car. Steve and his boss were great- super friendly and helped us get the best price for our trade-in and new vehicle. They are knowledgeable, transparent, and very easy to deal with. All the people I dealt with from sales floor to finance were awesome. I highly suggest! More

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Outstanding experience with sales From trading in my old Acura to buying a brand new one, my experience was outstanding. Sales associate was patient, knowledgeable, experienced, and ma From trading in my old Acura to buying a brand new one, my experience was outstanding. Sales associate was patient, knowledgeable, experienced, and made the whole process pleasant, including follow-up visits to learn more about the features of the car. Exceptional. More

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Good experience Recently, I purchased a second car from this dealership. Steve Ault and the entire staff are true professionals. Helpful, respectful, knowledgeable, a Recently, I purchased a second car from this dealership. Steve Ault and the entire staff are true professionals. Helpful, respectful, knowledgeable, and friendly, they made the process efficient, transparent and relatively painless. Cost was very competitive and reasonable. I would recommend this organization, and especially Mr. Ault, highly. More

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Great service and follow-thru. On our fourth vehicle! We have purchased four vehicles from the dealership and have had them all serviced at this location. We find the staff honest, trustworthy and always We have purchased four vehicles from the dealership and have had them all serviced at this location. We find the staff honest, trustworthy and always willing to take care of our needs. Aggressive.....but not pushy. Very knowledgeable about the products and service they provide. Jason has been involved in all of our purchases and Steve was a key player on our last car. More

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Came back with price higher than their own published price I test drove a high mileage Lexus RX 350 that was traded in at this dealership. I got interested in this vehicle after lot of research, Carfax, callin I test drove a high mileage Lexus RX 350 that was traded in at this dealership. I got interested in this vehicle after lot of research, Carfax, calling Lexus, calling service centers, etc. and started some price negotiations with the senior sales person at this dealership. After couple of days of going to and fro over the phone, I was surprised when he eventually came back to me after talking with his manager with a price that was even higher than their publicly published price on their own website, autotrader.com, cars.com and other websites. He said that their published price was a mistake. I don't know whether this is 'bait and switch', some kind of car dealers strategy or a mistake but I did not expect this from an Acura dealership. I lost all my confidence at this dealership and am really unhappy about wasting so much at this dealership. Buyers beware. More

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Great buying experience One of the quickest car purchases we've ever made. We were there less than 2 hours from test drive to purchase including financing. Steve Ault, Senior One of the quickest car purchases we've ever made. We were there less than 2 hours from test drive to purchase including financing. Steve Ault, Senior Sales Person was Great! We're extremely happy with our Acura RDX. More

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First Acura Purchase Steve Ault is amazing to work with. I have been looking at the MDX for several years and test drove it on multiple occasions, but decided to wait to s Steve Ault is amazing to work with. I have been looking at the MDX for several years and test drove it on multiple occasions, but decided to wait to see the 2014 model change. Every time I stopped at Acura, Steve was always friendly, respectful and took time to talk about the MDX even though I told him I wasn't ready to buy yet. When we were finally ready to make our purchase, Steve sealed the deal when he got us a good price for our trade-in and for the new vehicle as well. I contribute our positive, no pressure experience to Steve and thank him for his patience, his expertise and for his genuine concern that we find the perfect vehicle to meet our needs. Steve is the best! More

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Car Shoppng Fear Steve at Columbus Acura was outstanding!! New car shopping was not high on my list but Steve was knowledgable and detailed but not pushy. I needed a Steve at Columbus Acura was outstanding!! New car shopping was not high on my list but Steve was knowledgable and detailed but not pushy. I needed a new car but put it off for a number of months because I did not want to deal with a pushy sales staff and multiple follow up sales calls. My experience with Steve Ault could not have been better. We told him what we were looking for and he gave us the information we needed to compare with other dealers. There was no high pressure sales speech or the feeling of "making the wrong decision if you walk out the door". We took our time, test drove other vehicles and researched Consumer Reports. Acura was naturally at the top of the list so we continued to come back to Acura again and again until we were comfortable with our decision. Steve was fantastic and we thoroughly enjoyed our experience at Columbus Acura. More

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2 for 2 Just purchased our second Acura this year. Great cars! Great dealer! Great value! Everyone I have dealt with at Acura of Columbus makes it very Just purchased our second Acura this year. Great cars! Great dealer! Great value! Everyone I have dealt with at Acura of Columbus makes it very clear they are focused on customer satisfaction. More

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