"Professional, courteous staff"
Estimated time for service was slightly under estimated, but I had been given a loaner so it caused no problems. Service of new tires, alignment, and fixing the viser on the driver's side was completed as requested. Always find all staff there helpful, friendly and very knowledgeable making the appointments a pleasant experience.
As usual, my service experience was outstanding! And this is how it always is. The outstanding service is the reason we continue to use Acura Columbus to service our TLX.
"Outstanding Staff and Experience"
This dealership has a sales, finance, and service staff that exemplifies professionalism and courteous consideration. The pricing is more than competitive. Please visit this dealer if you're searching for a dealer that provides exceptional customer service and follows up months after the purchase with hand written notes, a tin of cookies for appreciation, a gift from Acura that is an extra phone battery charger, and consistent, high quality service. The dealership atmosphere is casual and sales staff are there for a resource only. I have purchased 3 cars from this dealership and my mother drove 2 1/2 hours to purchase from this dealership as well. After owning Mercedes Benz, BMW, and Cadillac brands, the quality of Acura automobiles in addition to the purchase and service experience at Acura Columbus will keep us purchasing from this outstanding, best in class dealership.