Steve Brawer | Page 17

Fast service. Steve is always on the ball with keeping me informed and always kind and courteous. He always answers my questions. Steve is amazing. informed and always kind and courteous. He always answers my questions. Steve is amazing. More

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Great service, easy check in check out. Answered questions, explained options. Vehicle is a 2016 Dodge Grand Caravan and first service related repair other than oil changes. questions, explained options. Vehicle is a 2016 Dodge Grand Caravan and first service related repair other than oil changes. More

by standfieldkathy Verified Customer Verified Customer

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Your service department is excellent. I have always had great service since the day I purchased my town and country. I always looked forward to coming and enjoying the coffee and especially the donuts. I great service since the day I purchased my town and country. I always looked forward to coming and enjoying the coffee and especially the donuts. I was disappointed this time, NO DONUTS. More

by TRMUSSON Verified Customer Verified Customer

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Everything take care of but backup camera is still on the fritz. Also, please stop sending me Mail saying someone wants to buy my car fritz. Also, please stop sending me Mail saying someone wants to buy my car More

by nricebc Verified Customer Verified Customer

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Steve was at lunch when I arrived. Jamie said no problem, I’ll set you up and pass everything on to Steve. The only problem is with your app allowing me to go back and make corrections problem, I’ll set you up and pass everything on to Steve. The only problem is with your app allowing me to go back and make corrections More

by WPERSANG Verified Customer Verified Customer

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Steve did a good job communicating with me about the service on my truck and received it as promised. I received the truck back cleaner than I gave it to him. service on my truck and received it as promised. I received the truck back cleaner than I gave it to him. More

by Dave Verified Customer Verified Customer

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Encountered two issues w/ my Jeep that I could not resolve on my own. I paid to have the issues diagnosed by dealer.... it may be an expensive repair, but they will surely be able to tell me what’s wr resolve on my own. I paid to have the issues diagnosed by dealer.... it may be an expensive repair, but they will surely be able to tell me what’s wrong!?!? Too much credit extended. Dropped vehicle two separate instances (after one faulty diagnosis), was without vehicle over 6 weeks in all, neither issue was ultimately diagnosed (cannot use the vehicle by the way). The dealer was able to justify retaining the diagnosis fee though. I could have screamed & ranted, but what’s the point?? Find an independent shop w/out the corporate bull to resolve your repair issues!! More

by DW Verified Customer Verified Customer

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Only had vehicle service oil change tire rotation no problems , I had to make appointment for service it would be nice if they offered an express lane. problems , I had to make appointment for service it would be nice if they offered an express lane. More

by cj11 Verified Customer Verified Customer

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Great place to take your vehicle for fast, reliable, accurate service. Ferman Chrysler jeep Dodge Ram is the only place I trust with any of my vehicles accurate service. Ferman Chrysler jeep Dodge Ram is the only place I trust with any of my vehicles More

by CADIN.NAYLOR Verified Customer Verified Customer

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Slow slow ,service manager wasn’t nice to anybody!No Customer service skills!Yelling at other employees in front of custmers.Never calls when car is ready. Customer service skills!Yelling at other employees in front of custmers.Never calls when car is ready. More

by cswan9 Verified Customer Verified Customer

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