Steve Butsch | Page 6

Two Cars and a Lot of Debt. I feel Bill DeLord tries to satisfy his customers, but his sales staff has first crack at everyone. It is the sales staff I have my concerns. I feel t I feel Bill DeLord tries to satisfy his customers, but his sales staff has first crack at everyone. It is the sales staff I have my concerns. I feel that they manipulated me twice when I bought a 2007 Cadillac DTS, and then when the called me back to give me a deal on a new 2013 Buick Verano. We agreed on one thing and they changed it at the time to sign the purchase contract. The final cost was always higher than I thought it would be. A $13,900 2007 Cadillac DTS turned out to cost an $18,000.00 +. When they called me to come back in and let them make a deal on the 2013 Buick Verano , the price was discounted to $22,500.00, turned out to cost $28,000.00 +. After putting up $3655.00 in cash down payment, I still owe $22,000+. They kept telling me that were giving a good me a deal. The total cost to me for the two cars was over $40,000 but my actual costs were $31,000. I still have 72 payments at $307.00. That is 6 years of payments at ca.$3690.00. More

Helpful 2

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Doug came in on his day off and helped me purchase my car. I've never had a better dealership experience. Steve was very thorough in the financing process and did everything to get me the best deal possi car. I've never had a better dealership experience. Steve was very thorough in the financing process and did everything to get me the best deal possible. I would recommend these guys to anyone. More

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Doug was upfront and informative about every aspect of the transaction. I was very pleased with the entire transaction. I would recommend this dealership for the purchase of an automobile. the transaction. I was very pleased with the entire transaction. I would recommend this dealership for the purchase of an automobile. More

Helpful 4

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