Jerry Perron

jake Sweeney Buick gmc Lebanon Ohio. Went to buy a truck sit down to discuss prices. I brought it up online price. MRSP was listed and also a price. They came back with 5000 dollars over mRSP and wouldn’t u sit down to discuss prices. I brought it up online price. MRSP was listed and also a price. They came back with 5000 dollars over mRSP and wouldn’t use any discounts. Asked how come they wasn’t honoring their price listed. Said they didn’t have to. How I don’t know how it’s legal to advertise a price and they can say no we decided it’s 5000 more. Thought bubba was going to blow. More

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We had a great experience We always feel welcome at De Lords. Our salesman, Logan Henderson, was friendly, enthusiastic and very helpful. He was very patient in explaining al We always feel welcome at De Lords. Our salesman, Logan Henderson, was friendly, enthusiastic and very helpful. He was very patient in explaining all the features of our new purchase . We really like our Ford Escape. More

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Great dealership Salesman Jason Vaughn was very helpful in the lease purchase of my new ST5 Cadillac. I love this dealership this was my second purchase from Bill Delo Salesman Jason Vaughn was very helpful in the lease purchase of my new ST5 Cadillac. I love this dealership this was my second purchase from Bill Delord and will continue to purchase from them. They are very good taking care of the customer. They go beyond the normal to make sure their customers get the very best of everything. More

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Great Experience Great experience, all the people I dealt with were professional, friendly, and helpful. All in all I would highly recommend the salesman, and manageme Great experience, all the people I dealt with were professional, friendly, and helpful. All in all I would highly recommend the salesman, and management I worked with, and the dealership. More

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Happy Camper Logan Henderson was my sales person on my purchase of my 2019 GMC Sierra. Logan was very knowledgeable from the git go on what fit my needs with price Logan Henderson was my sales person on my purchase of my 2019 GMC Sierra. Logan was very knowledgeable from the git go on what fit my needs with price I was willing to spend. He was not your typical sales person b s ‘er he conducted himself as stakeholder in his dealership. Upon delivery he was beyond courteous not only on the delivery,but his willingness to help set everything up and showing me all the latest features and functions was gold star. I have purchased probably 15 plus new vehicles in my life and can honestly say he was the best I’ve ever have dealt with the dealership is lucky to have him on the team. Now I just hope the service dept can be at the level when I need them. More

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Easy from start to finish Ron Morris never was anything but professional. Meet me outside in the cold. Friendly from the start,not phoney. Ask what I was looking for didn't try Ron Morris never was anything but professional. Meet me outside in the cold. Friendly from the start,not phoney. Ask what I was looking for didn't try to show me something else got the keys and off we went. He kept in touch no high pressure, worked with me on the price,then helped show me all the workings of the truck after the sale. I have recommended Ron and the dealership a lot. Thanks again!! More

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BUYER BEWARE PURCHASED A USED CAR FROM THIS DEALERSHIP AND IN LESS THEN 6 HOURS I NEEDED TO REPLACE THE FRONT STRUTS. I WAS TOLD, SEVERAL TIMES, THAT THE CAR HAD PURCHASED A USED CAR FROM THIS DEALERSHIP AND IN LESS THEN 6 HOURS I NEEDED TO REPLACE THE FRONT STRUTS. I WAS TOLD, SEVERAL TIMES, THAT THE CAR HAD UNDERWENT A COMPLETE INSPECTION AND IT WAS A VERY CLEAN AND WELL MAINTAINED CAR. AFTER CONTACTING THE DEALERSHIP ABOUT MY ISSUE, I WAS INSTRUCTED TO RETURN TO THE DEALERSHIP FOR REPAIRS. AFTER ARRIVING I WAS INSTRUCTED BY JERRY THAT THEY WOULD NOT REPAIR MY CAR. IF THAT WAS THE CASE I SHOULD HAVE NEVER BEEN TOLD TO RETURN TO THE DEALERSHIP AND WASTE MY TIME. PLUS, YOU WOULD HOPE THAT A DEALER WOULD STAND BEHIND WHAT THEY SALE FOR AT LEAST A FULL DAY. I WOULD NEVER PURCHASE ANYTHING FROM THIS DEALERSHIP AND IF THEY WERE THE LAST DEALERSHIP, I WOULD START RIDING A HORSE. More

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3rd Purchase from Bill Delord GMC In one word; Excellent!! We made our 3rd Yukon purchase today from Bill Delord GMC. Fabulous support and service from Ron Morris our sales consultant In one word; Excellent!! We made our 3rd Yukon purchase today from Bill Delord GMC. Fabulous support and service from Ron Morris our sales consultant with assistance from Jerry Perron, Sales Manager. Steve Butsch in the business office provided what I believe to be the fastest and most organized car buying transaction that I recall ever having. These gentlemen worked diligently and late to help us get this purchase done today (sorry for keeping you guys late). There are many dealers in our area that we could have purchased from but our previous excellent customer service from Bill Delord's dealership combined with the lack of such from other more local dealers only reaffirmed how great it is to do business with Bill Delord GMC! It is said that "imitation is the greatest form of flattery". I think that repeat sales are the greatest form of sales flattery for any business. Thanks to all of you for another terrific car buying experience and Happy New Year in 2018! Chris and Heather C. More

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Extremely difficult I was told there service dose no work unless they get paid ,I guess this means get your wallet out and get ready to be taken advantage of I purchased I was told there service dose no work unless they get paid ,I guess this means get your wallet out and get ready to be taken advantage of I purchased a car and my vehicle I wanted to trade in they broke it. When I expressed my frustration there response to me was to verbally insult me.... More

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Great car, great deal, great salesman They had the car that we wanted for a good price. The salesman (Redi) was very helpful and we got the deal done in ~ 2 hours (test drive, trade-in eva They had the car that we wanted for a good price. The salesman (Redi) was very helpful and we got the deal done in ~ 2 hours (test drive, trade-in evaluation, negotiation, and financing). Everyone at the dealership was very nice and very helpful. One of the easiest car buying experience of my life. More

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