Steve Cobb | Page 13

Excellent service and even washed my car😊 and I will continually use their services and excellent experience even buying a car there too! continually use their services and excellent experience even buying a car there too! More

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Was told that my car would be done on 3 different days and that was not the case for a 2 hr job per the book. They had the part on hand for 4 days before the job was completed. The real reason is because and that was not the case for a 2 hr job per the book. They had the part on hand for 4 days before the job was completed. The real reason is because it was warranty work and they cut the warranty work hours in the shop. I was also told that a porter would deliver my car back to me if I was unable to to come and get it, they do not have porters to deliver vehicles after I asked for that option. Also was told they would get me a loaner vehicle so I didn't have to plan for a ride to get my car, when I showed up they didn't have any loaner vehicles for me. Along with all of this I was told multiple times I would get a call back from my service manager, this never happened and I always had to call back the following day to get the same answer or I would be left on hold for 45 minutes before I finally hung up and made the drive to see what the status was. While I was waiting to talk with my service manager several others walked in behind me and were having the same experience. More

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Steve was very patient and helpful. I was buying my first car from a dealership and he made that experience good for me! I would recommend Wood Nissan to anybody looking for a car. I was buying my first car from a dealership and he made that experience good for me! I would recommend Wood Nissan to anybody looking for a car. More

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Amanda was great about squeezing me in since I travel weekly. Service team always does a great job! weekly. Service team always does a great job! More

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I’ve bought 2 pathfinder’s from this dealership and 1 from stateline dealership wood Nissan in Lee’s summit is much more professional and nicer I feel they tell the truth to me being a woman and taking m from stateline dealership wood Nissan in Lee’s summit is much more professional and nicer I feel they tell the truth to me being a woman and taking my car there for maintenance Jack in the service department is my favorite he’s very kind and very knowledgeable and cares about customer satisfaction as well as getting the work done on your vehicle that needs to be done I only want to go to wood Nissan now no other Nissan dealership More

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Scott Stillman did a great job servicing my 2023 Kicks. It was the first oil change. It was the first oil change. More

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Jack in service department is awesome! Very friendly, straight forward. Let me know exactly what he was doing today, what will need to be done soon. I appreciate that! Very friendly, straight forward. Let me know exactly what he was doing today, what will need to be done soon. I appreciate that! More

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Very friendly salesman, very helpful and didn’t give the usual car salesman pitch. Just overall pleasant experience. Financing process quick and straight forward. usual car salesman pitch. Just overall pleasant experience. Financing process quick and straight forward. More

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