Steve Diaz

AML Ford Prince George responded

HI Jamie! Thank you for the fantastic review! I’m so glad our team took the time to listen, understand your family’s needs, and make sure you felt supported throughout the experience. We appreciate the 10/10 recommendation and your decision to choose AML Ford. We hope your family enjoys every mile! Will Nichols General Manager AML Ford of Prince George

AML Ford Prince George responded

Clean floors and great vibes, that’s how we roll! 🚗✨ Thank you so much for the 5 stars! Trevor is an absolute legend to work with, and we’re so glad his positive personality made your visit pleasurable. On behalf of Trevor, Steve, and the whole team here at AML Ford, thanks for your business and drive safely! Will Nichols General Manager AML Ford of Prince George

AML Ford Prince George responded

Thank you for bringing this to our attention, and please accept my sincere apologies for the frustration and communication breakdown you experienced. We want to make this right immediately. Your correct second key is in our office and ready for you. Our Sales Manager, Alexander Perry, has it set aside. Please let us know if you would prefer to pick it up at the dealership or if you would like us to mail it directly to your address. You can reach Alexander directly at 804-825-2929 to confirm your preference, or feel free to reply here. We appreciate your business and the opportunity to resolve this for you. Will Nichols General Manager AML Ford of Prince George

AML Ford Prince George responded

Hi Randy! Thank you for the great review! I’m happy to hear you had an excellent experience with our Service team and found everyone friendly and helpful. We’re also glad the shuttle service added some extra convenience to your visit. We appreciate you trusting AML Ford with your vehicle and hope to make your next service visit just as easy! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Hi Christina! Thank you so much for your five-star review! I’m so glad to hear Trevor was wonderful to work with and helped make the process of downsizing your vehicle collection and getting into a 2026 F-150 a great experience. We truly appreciate you choosing AML Ford and trusting Trevor to help you find the right vehicle. Congratulations on your new F-150, and I hope you enjoy every mile! We look forward to seeing you again in the future! Will Nichols General Manager AML Ford of Prince George

AML Ford Prince George responded

Thank you for taking the time to leave this great review! Hearing that you and your family felt so well taken care of means a lot! I’m glad Trevor was able to provide the hard work, hospitality, and great service you deserved. We appreciate your business and hope to have the opportunity to welcome you and your family back again soon! Will Nichols General Manager AML Ford of Prince George

AML Ford Prince George responded

Thank you for taking the time to leave this great review! It’s fantastic to hear that Acey went above and beyond to get your Edge taken care of! I’m especially glad he took the time to ride with you, listen to the noise firsthand, and make sure the repair was completed properly. His dedication to finding a solution and following up with a road test really shows the level of care we strive to provide in our service department. Thank you for the 10/10 recommendation and for trusting AML Ford with your vehicle! We look forward to taking care of you again in the future. Josh Kinneer Service Director AML Ford of Prince George