Steve Duncan | Page 2

Always a pleasure to deal with the service team at Mohawk Chevrolet. Everyone is so kind and generous with their time. Every dealership should have a service team like the team at Mohawk Chevrolet. Chevrolet. Everyone is so kind and generous with their time. Every dealership should have a service team like the team at Mohawk Chevrolet. More

by NEWMANIUM96 Verified Customer Verified Customer

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Greg was great communication and customer service was above and beyond to make sure we understood what was going on. above and beyond to make sure we understood what was going on. More

by ATAYLOR41579 Verified Customer Verified Customer

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I am quite disappointed in the service I received. I brought my truck in to have an oil change, inspection, tire rotation and new wiper blades. I also asked them to wash the vehicle and asked if they I brought my truck in to have an oil change, inspection, tire rotation and new wiper blades. I also asked them to wash the vehicle and asked if they had a way to remove pine sap. The service took almost 2 hours, They said they had trouble getting the hood release to work. When I got the truck back it hadn't been washed, they said that I would need to bring it to a body shop to remove pine sap, I went to use the wipers and the plastic sleeve was still on the drivers side wiper. The next morning I noticed the hood had dents from where they tried to open the hood. I called the Service Customer Experience Representative and told her the specifics and she said her manager would call me back... I am still waiting for a call to see how they are going to fix this situation. Update: Mohawk Chevrolet made things right by having the dent guy remove the dents, they had it done quickly and gave me a very nice loaner to use while they had it… I am very satisfied with their willingness to take care of the problem. More

by GTKAL Verified Customer Verified Customer

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Had some issues about my extended warranty I paid for but after management went back through video records they were very polite and helpful. Glad they were willing to take the extra step to make things righ after management went back through video records they were very polite and helpful. Glad they were willing to take the extra step to make things right. That in my opinion makes them a trustworthy business More

by NSCHOONMAKER10 Verified Customer Verified Customer

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I can't say enough about this team. Everyone involved in helping me with my truck issue was so helpful. I wish I could remember everyone's name. Thank you to the wonderful service depar Everyone involved in helping me with my truck issue was so helpful. I wish I could remember everyone's name. Thank you to the wonderful service department at Mohawk Chevy for everything they did to fix my beloved truck. The staff was courteous, helpful and always went the extra mile to ensure we were on the right path. I think there were at least 6 people involved, not including the talented mechanics who did the work. I was sorry to hear a couple of bolts had rusted, and they took care of that, too. Now those can be a real pain to extract. This team has it on lock. More

by photo.shooter Verified Customer Verified Customer

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me gusta mucho el ambiente pero mese citamos mas personal que able español para poder entender todo sobre las ofertas que tengan que able español para poder entender todo sobre las ofertas que tengan More

by MARVIN_518_55 Verified Customer Verified Customer

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Great customer service manager. She checked on repair coverage on my warranty which she volunteered to do. Repair was covered. She checked on repair coverage on my warranty which she volunteered to do. Repair was covered. More

by GGOTTUNG Verified Customer Verified Customer

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The Dealership went above and beyond for me! I will always come back to them. Thank you very much! I will always come back to them. Thank you very much! More

by VAUGHNKA1313 Verified Customer Verified Customer

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I’ve been dealing with this dealership for many years I find that the staff is very professional, and always friendly. They explain everything about the servicing of My vehicle I would recommend them to an find that the staff is very professional, and always friendly. They explain everything about the servicing of My vehicle I would recommend them to anyone More

by LINMDEV1 Verified Customer Verified Customer

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Very friendly and accommodating. Personable and understanding. Steve and Melissa were great to work with. Personable and understanding. Steve and Melissa were great to work with. More

by OLIVIAMSMITH37 Verified Customer Verified Customer

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