Steve Ellis | Page 23

Absolutely recommend. I have been looking for 'the right car' for months, and have dealt with a variety of dealerships in the area. I absolutely hate the car buying / leasi I have been looking for 'the right car' for months, and have dealt with a variety of dealerships in the area. I absolutely hate the car buying / leasing process, because I am never told up front what the actual cost is, and I feel as if they are always being deceptive. I experienced the exact opposite at this dealer from the moment we stepped on the lot. If you're going to come here - HIGHLY recommend Steve Ellis .. he went above and beyond, was professional, direct, and got us a car sold and signed within a few hours, exactly what I wanted. If you're in the area and looking for a Jeep, I would 150% recommend Steve, and the dealership as a whole. Wonderful experience! More

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Great salesman, terrible finance manager I recently leased a Jeep Cherokee from David Auto. I was dealing with Steve Ellis, who was great. He couldn't have been nicer and was extremely help I recently leased a Jeep Cherokee from David Auto. I was dealing with Steve Ellis, who was great. He couldn't have been nicer and was extremely helpful. When I eventually started talking about leasing the vehicle, Emilio Krumholz came over to speak with me. I used to work in auto retail advertising and I know that there is a push to make numbers, but he was immediately distrustful of whether I would come back and kept insisting I take the car for an overnight drive. I did so and after coming back again to return the vehicle, indicated that I wanted to wait two days to come back with the intention of leasing it. Emilio became incredibly pushy, telling me for the second time that he didn't believe I would come back to lease the car, and insisting I take it overnight again. I had come in after work and worked late that day, so I didn't get to the dealership until after 8pm. I wanted to go home and have dinner after a long day, but he just didn't care. He started to raise his voice at me after I tried repeatedly to leave without incident and was extremely aggressive, saying we had to do the deal for the lease right then and it wouldn't take more than 45 minutes. After about 10 minutes I'd had it and I left. I was incredibly upset that I had been treated so poorly, berated at the dealership, and that he had pushed me to the point of being shaken at the way he had spoken to me as a customer who intended to do business with David Auto. I called Steve the next day and told him I would not be coming in to finish the deal because of how I had been treated. Again, Steve was wonderful. He didn't push me and continued to be helpful, leaving the door open to come back. I didn't look at cars for a week and eventually contacted Steve again to come in as long as I did not deal with Emilio. I ended up working with Jason Finley, who was also nice and helpful. Of course actually finalizing everything with the lease took over 2.5 hours, nowhere near the 45 minutes Emilio had promised me, but I knew that wouldn't happen. After having a terrible experience with Emilio, I am still giving the dealership 4 out of 5 stars because of how great Steve was. If it hadn't been for him, I would not have come back. More

by LAUREN.MCCRERY Verified Customer Verified Customer

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Vehicle trade in and lack of transparency Buying a car stinks, everyone knows that. Dealers know that more than anybody and use that to their advantage. My experience with David dodge was a Buying a car stinks, everyone knows that. Dealers know that more than anybody and use that to their advantage. My experience with David dodge was a perfect example. Here's how it works: 1) get a bogus trade in value for your car. Mine, according to the kelly blue book should've been $7400 at worst. With new tires and an aftermarket uconnect Bluetooth device I expected a bit more. 2) to avoid a credit check hit, use an outrageous and completely unrealistic interest rate. They used 9.5%, the current rate was 4.5% 3) pick a duration and show the customer the outrageous monthly payment. I was looking for $299, they showed me $450. 4) bring in the "numbers guy", a man named Dan who professed a deeply religious background (more people trust religious people than not), even blessing my broken finger with a laying on of hands and a quick prayer. As an atheist, this was rather offensive. Regardless, Dan repeatedly asked for me to raise my monthly payment requirement. All sorts of reasons but $299 wasn't going to work. He'd have to max out the trade in value on my car and maybe get me to $375. I should've walked then, but didn't. See, they've already had you test drive the vehicle and made you wait an hour, so you feel invested in the process and not willing to leave. You want to see it through. 5) I check my budget, and realizing I could probably cut $25 a month I could go to $325. Dan's eyes lit up. The bait has been taken. He went behind closed doors and forty minutes later came out with a number: $337. Just enough for me to feel close (he even offered to pay me my $12 a month if I stop in, as if money were no object). The original salesman begins filling out the paperwork, immediately. No time for me to think it over, just quick handshakes and to the back we go to fill out the paperwork. I should've walked then too. 6) fine. I've been there too long, the car is what I want, I go to sign papers. I find out the amount Dan gave me for my vehicle was 5000, $2500 less than the jelly blue book, and the rate was 3.1%, less than the average rate. Just to get me to $337. 7). Bottom line, if he had given me even the worst blue book value for my car, with that percentage rate for 72 months, my payments wouldve been $305, a mere six bucks more than I was paying and right in line with where I wanted to be and still leaving an extra $2500 on the old car loan that would be incorporated in the total. So in summation, if you want a textbook clinic on how a car dealership goes through every machination of ripping you off for their own benefit, go to David dodge. Follow the numbers closely, ignore the monthly payment and stick to your guns. Walk away if you have to. Or better yet, don't even try it. I went to Scott Honda and they tried to pull that but saved me two hours and allowed me to walk away by telling me they couldn't meet my needs. That's customer service. David dodge is robbery. I'm going to be posting this everywhere I can as well so that people learn from my mistakes. More

by KPSHERIDAN Verified Customer Verified Customer

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Ms Hopson is client focused This is my second purchase at DD and I'd like to give a shout out to Ms. Hopson. She is very professional, client focused and very knowledgeable about This is my second purchase at DD and I'd like to give a shout out to Ms. Hopson. She is very professional, client focused and very knowledgeable about the priducts. Each time I've worker with her i learn that she goes above & beyond the client expectations. Thank you, Ms Hopson for your loyalty & commitment and the added value you bring to DD. More

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Steve Ellis - Awesome Salesman I was very happy to work with Steve Ellis at David's Dodge in Chads ford, PA. He was extremely friendly and knowledgeable. There were very patient a I was very happy to work with Steve Ellis at David's Dodge in Chads ford, PA. He was extremely friendly and knowledgeable. There were very patient and gave me exactly what I asked for. Looking forward to doing business with them soon. I would recommend Steve Ellis and this dealership to anyone. More

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From looking to buying I talked to Steve told him what I was looking for and between him and the sales manager we got it done. I can't wait for the summer to heat up so we c I talked to Steve told him what I was looking for and between him and the sales manager we got it done. I can't wait for the summer to heat up so we can put this Wrangler through it's paces. More

by Mike from Ridley Verified Customer Verified Customer

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Wonderful experience with Steve! We had been to a different dealership earlier in the day and were not very impressed. So, when we arrived to this one, we were pleasantly surprised! F We had been to a different dealership earlier in the day and were not very impressed. So, when we arrived to this one, we were pleasantly surprised! First, the dealership itself was large, beautiful, and very welcoming. We were immediately greeted at the door and directed to one of the sales reps, Steve Ellis. Steve was fantastic! He is the friendliest, most considerate car sales rep we have ever worked with. He made the whole experience easy and there was never any pressure. It felt like working with a friend. He did not try to "sell" us on the car more than we wanted. He answered the questions we had and truly listened to our interests/needs. He helped us get the perfect car! We are very happy with our purchase. In addition, Frank was great to work with. Again, no pressure! He helped us with the paperwork and details about warranties. Overall, wonderful experience. More

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Excellent Steve Eills my sales rep was right on key with all my wants and needs from start to finish. He helped me choose the jeep that I needed that would fit Steve Eills my sales rep was right on key with all my wants and needs from start to finish. He helped me choose the jeep that I needed that would fit my lifestyle perfectly. More

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It felt like home! I stop by two others dealers and they didn't have what I looking for, the moment I walk into David dodge I felt like home, Mr Stephen Ellis talk to li I stop by two others dealers and they didn't have what I looking for, the moment I walk into David dodge I felt like home, Mr Stephen Ellis talk to like a friend, not like a sales person trying to make a sale. A great experience! More

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Excellent Dealership and Service Bought a 2014 Granite Jeep Grand Cherokee Limited this week. Excellent service from Stephen Ellis. Very knowledgeable of the vehicle and it's features Bought a 2014 Granite Jeep Grand Cherokee Limited this week. Excellent service from Stephen Ellis. Very knowledgeable of the vehicle and it's features. I did not feel pressured to buy anything or to look at vehicles I was not interested in. The dealership is very clean and up to date. I would recommend this dealership to anyone. More

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