Steve Gabbara | Page 2

Super Place. I shopped on line and found a super deal on a new Ford Explorer. I drove a long way and I couldn't be more happy. The people and experience was grea I shopped on line and found a super deal on a new Ford Explorer. I drove a long way and I couldn't be more happy. The people and experience was great. It was a fast process and very professional. More

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Great people, great experience Everyone at Szott Ford - from Sierra Bruder (our sales rep) to Anthony Ketchum (our finance director) and Steve Gabbara (the general manager) went out Everyone at Szott Ford - from Sierra Bruder (our sales rep) to Anthony Ketchum (our finance director) and Steve Gabbara (the general manager) went out of the way for us and our purchase of a new Ford Edge Sport. I highly recommend Szott to anyone looking to buy/lease a new car or purchase a used car. It's worth the trip. More

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Renee is a goddess among car salespeople. I road tripped to Szott with a dilemma... My car had 165k on the odometer and it was coming due for some major repairs. The choice: pump 2 grand into I road tripped to Szott with a dilemma... My car had 165k on the odometer and it was coming due for some major repairs. The choice: pump 2 grand into it and keep it going OR see what kind of deal I could get on a new car while trading my car in. Renee took away option 1. Got a fair price for my trade, some additional rebates, a sweet Labor Day finance deal through Ford (0%, 72 months). She made it idiot proof. Suffice it to say that I'm now driving my first ever Ford, and the car is awesome. Renee is even more awesome, and just a wee wisp of a woman. Living large while standing 5-feet tall. That's Renee's motto, and if it isn't it should be. More

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Their "Stringent Standards" Are a Joke In April of this year I purchased a beautiful 2004 Ford F250 with 91,000 miles from Szott Ford in Holly. When we came to look at the truck it looked g In April of this year I purchased a beautiful 2004 Ford F250 with 91,000 miles from Szott Ford in Holly. When we came to look at the truck it looked great. Among the other things that we looked for when we checked the vehicle over, we noticed that the under body was spotless. We were told that the truck was mechanically sound. The morning after we purchased the truck things went south quickly. Jim, the driver of the truck, was approaching the vehicle when he noticed puddles under the truck. Upon closer inspection he realized that the truck was leaking oil everywhere. Since this problem was clearly present before we purchased the vehicle and obviously must have been noticed by the staff we feel that we should have been informed of it. Instead, we feel that we were misled and that the vehicle was misrepresented. A truck with an obvious oil leak is not worth the price that we paid. While I completely understand that a dealership is not responsible for any future problems with an “as-is” vehicle that may arise after purchase, I do believe that they are responsible for problems that were previously existing and that were, at best, not brought to our attention, and, at worst, actively covered up for the purpose of selling a broken truck at a "great condition" price. We contacted the dealership about the issue, and brought the truck in to have it looked over by their mechanics who determined that there were leaking gaskets on the engine. We were told that they would look into the issue and get back to us about the potential of fixing the problems. We never heard back from them, and when we called back several times were told that they were still looking into the issue. It is now July, and I have accepted that they plan to do nothing to resolve this issue for us. We could have purchased the same truck from a private seller for a much lower price, but decided to purchase from Szott because they had this to say about their used vehicles: “Subjected to our rigid inspections and our equally stringent standards, these pre-owned vehicles are ready to run for miles to come.” Next time, I’ll take my chances with the guy selling the truck on the side of the road. More

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Most fun at a dealership while doing business Szott Ford sponsors The Detroit Cast (TDC). It's a podcast done by 3 local gentleman in the metro Detroit area. Every night TDC would do a Szott Ford Szott Ford sponsors The Detroit Cast (TDC). It's a podcast done by 3 local gentleman in the metro Detroit area. Every night TDC would do a Szott Ford reading and I figured what the heck, I'll give them a try. I was in contact through Facebook with Steve Gabbara from May until I made my purchase last week. We would communicate periodically when I felt the deal could be made but the numbers weren't in my favor. Then this month, I re-calculated my numbers what I owed on my current lease vs. the Ford F-150 I wanted to lease. After some talking online he convinced me to come up so we could get some real numbers. Keep in mind, I could of gone to 3 maybe 4 other dealerships that are much closer to my home BUT I wanted to support my favorite podcast and Szott Ford supports them. Plus keeping in contact with Steve is a big plus. I met Steve we talked about other interests instead of the car I wanted to get out of and the truck I wanted to get into. So right off the bat it was like meeting a friend I haven't seen in a long time. He introduced me to Adam Waybrant. Adam and I communicated once earlier in the year but I couldn't remember that but he remembered me and my situation. So we already had a foundation. I told him the truck I wanted (XLT FX4 package) black/ black super crew . He pulled up within a few minutes and had it. I asked him what engine this model had and he replied the 2.7 Eco-Boost. My heart went south. I'm thinking this is the weak four cyclinder for a truck this size. He told me give this truck a chance. So he went for the test drive since I didn't know Holly. I was more than surprised with the pick up and go on this 2.7 Eco-Boost. I can't believe how fast I was able to get up to the speed limit. This Eco-Boost was no joke and commanded respect for moving such a large vehicle. After the test drive, down to the numbers. It was more than in my favor to get out of my car. I expected a larger downpayment than advertised on TDC because I was getting a nicer package and needed more miles per year. Then Adam said I could take the truck home tonight! Keep in mind, I didn't have any money or the extra key fob for the car I was trading in. After a SMALL downpayment, I took the truck home! The next day, Szott Ford sent a driver to meet me at work for the remainder of my downpayment and extra key fob. They knew making that drive on a Friday afternoon would of been a nightmare. I compromised with them and asked for the driver to meet me early so he wouldn't be stuck in that Friday afternoon (3-5 p.m.) rush hour traffic. Overall, this was one of the best experiences I had buying/leasing a vehicle. I did my homework, I studied the market, saved my money for a downpayment, and I was pretty much prepared for the numbers give or take. What made Szott Ford cool was our connection to The Detroit Cast. We're all loyal listeners and know the lingo that non listeners at the dealership might not get. They won me over because they didn't haggle with me and we got the deal done that night. Personally, I thought I might of had to go there twice. Once for the numbers and pushing my bottom line numbers vs. theirs. Then the second visit to get the truck. We both came to a mutual understanding that night and I had the truck for a week. More

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Szott Ford is the best From the moment I walked into Szott Ford I was treated like a close personal friend. Everyone there was extremely friendly and pleasant. At no time From the moment I walked into Szott Ford I was treated like a close personal friend. Everyone there was extremely friendly and pleasant. At no time did I feel like the sharks were circling me like you do at most dealerships. My sales person was and will be Adam Waybran. He made sure I was completely happy and taken care of from start to finish. I would highly recommend Adam and Szott ford to anyone looking or even thinking about buying or leasing a new or used car. More

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G-R-E-A-T Customer Satisfaction !!! Several Things I would like to "Point-Out" ....;. Overview: This is First non-G.M. Product We have ever Purchased !!! I worked for "GM" for 43- Several Things I would like to "Point-Out" ....;. Overview: This is First non-G.M. Product We have ever Purchased !!! I worked for "GM" for 43-Years & I am a Cadillac Man Thru & Thru; but, when My Wife, Roxann saw Your "Commercials" Hi-Liting that "Foot-Operated' Lift-Gate Release, She was really "Sold !!!." Also, She was able to get "Memory - Seats" & Power Driver // Passenger Seats which were not available on The "GMC Terrain" Which She turned-in toward This New Ford Escape Titanium. Now, let Me tell You a couple of other Things [ Roxann told Me to be certain that I write a good review for Adam ] ..... A.) Adam went the X-Tra Mile for us ..... We worked with Him without having to make any appointments. Also, He was very prompt with His "Follow-Up." B.) Adam went about finding Roxann an "In-Stock" Ford Escape from a Dealer in Ohio & made all of the arrangements to have Vehicle delivered to Szott Ford. C.) Would recommend Szott Ford & Adam Waybrant to anyone considering a Ford Product !!! Thankyou & Respectfully Submitted .......... Paul & Roxann Tarantino More

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Steve and Renee were wonderful throughout the whole experience of getting the new Edge. From Steve's help in picking out the colors and options to the outstanding job Renee did in explaining all the n experience of getting the new Edge. From Steve's help in picking out the colors and options to the outstanding job Renee did in explaining all the new technology that came with the car to my wife Cindy. She was amazed at how helpful Renee was and so kind in taking the time to explain everything. Would recommend Steve and his team to anyone looking to buy or lease a car. Great job! More

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Chris was very frendly when I entered showroom at Szott Ford, Charlie found the perfect vehicle for me! Anthony helped me find the right plan for me and Steve was very helpful as well. Szott Ford has a g Ford, Charlie found the perfect vehicle for me! Anthony helped me find the right plan for me and Steve was very helpful as well. Szott Ford has a great team and I will send all of my friends! More

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This is probably the 5th car that I have bought / leased from Szott Ford. They are the most professional and helpful dealer ever!!! I received a call from their General Sales ManagerSteve Gabbara last Fri from Szott Ford. They are the most professional and helpful dealer ever!!! I received a call from their General Sales ManagerSteve Gabbara last Friday to personally let me know that I could trade in my lease car 5 months early and get a new car without raising my payments. I was so excited, I came in and met with the Sales Manager, Chris Boan. Chris had worked some figures in advance and gave me several models to choose from. The lovely saleswoman, Renee took me for a test drive and helped me pick out just the right car! I was only too happy to find out that my new car actually cost $5.00 LESS per month than my old car. You can only imagine how happy that made me! The paperwork and financial arangements were handled by a very pleasant young man, Anthony Ketchum. He made the experience very efficient and we were explained every detail thoroughly. It is such a pleasant surprise that even out here in the country, they have managed to employ such sophisticated and professional employees. The ownership team must do a tremendous job of recruiting and retention. As an executive with one of the largest banks in the nation, I can tell you that I am am very impressed! Congratulations Team Szott on continuing your record of excellence. Most sincerely, Jennifer A. Krausman Clarkston, MI More

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