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Steve Galbraith
98 Reviews
98 Reviews
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98 Reviews of Steve Galbraith
June 11, 2026
I would like to update my rating to 4. 5 based on how the Service Manager and General Manager responded after I expressed my concerns. My initial service experience was disappointing and 5 based on how the Service Manager and General Manager responded after I expressed my concerns. My initial service experience was disappointing and left me feeling uncertain about the communication, quality control, and overall customer care. I also believe it is important to document that, had I not made a complaint, the dealership may not have been aware that my experience did not meet the level of service expected, nor would there have been an opportunity to restore my confidence. That said, once my concerns were brought to leadership’s attention, I felt heard, respected, and valued. The Service Manager and General Manager listened, apologized for the inconvenience, and offered a thoughtful resolution of four complimentary oil changes with tire rotations. I also appreciated being informed that courtesy rides and loaner vehicles are available if I am ever inconvenienced again. While I cannot overlook the original experience, I do appreciate the accountability and professionalism shown afterward. Their response made a meaningful difference and restored much of my confidence in the dealership. More
by ACQUANETTE_GOMEZ
Verified CustomerOther Employees Tagged: Chris
June 06, 2026
I called on a Friday and they got me in on Tuesday afternoon my appointment was for 2 PM I got there at 2:05 PM my car was finished at 2:35 PM. Very professional and fast service. afternoon my appointment was for 2 PM I got there at 2:05 PM my car was finished at 2:35 PM. Very professional and fast service. More
by DENISHIARILEY
Other Employees Tagged: Ron DuScheid , Ra'Shaad Hill, Chris Townsend, Micheal
May 29, 2026
always timely and friendly and explains everything that needs to be done, especially with unexpected issues needs to be done, especially with unexpected issues More
by KDSCHAEFF
Other Employees Tagged: Ron DuScheid
May 23, 2026
Always friendly and helpful and keep you informed on what's going on with your car what's going on with your car More
by PATTYMADDOCK
Other Employees Tagged: Ron DuScheid
February 07, 2026
Right on time. Very knowledgeable. Polite and efficient. Nice place to relax while waiting. An easy checkout experience. Very knowledgeable. Polite and efficient. Nice place to relax while waiting. An easy checkout experience. More
by L2ME
Other Employees Tagged: Ron DuScheid
February 04, 2026
I purchased my Nissan Rouge in 2018 and the salesman Rasheed and financial staff Patrick, were awesome. I still love my Nissan. My blower motor broke and they repaired it for me. They did a great job. Rasheed and financial staff Patrick, were awesome. I still love my Nissan. My blower motor broke and they repaired it for me. They did a great job. More
by BOBBIESUE214
Other Employees Tagged: Ron DuScheid
January 21, 2026
I have had my Buicks serviced here for almost 20 years. Always excellent service that I can trust. Always excellent service that I can trust. More
by RBAMBERGER
Other Employees Tagged: Ron DuScheid
January 16, 2026
I called and received the automated system, they responded within the day. They also had me scheduled within two days, car was fixed in the day. The extra perk of being dropped off and picked up is responded within the day. They also had me scheduled within two days, car was fixed in the day. The extra perk of being dropped off and picked up is absolutely amazing! The service was correct and the men were kind and helpful! More
by DTRICE132
Other Employees Tagged: Ron DuScheid
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