Steve Knolle

1 star. A porter at this dealership (not a technician) crashed my 2024 Dodge Charger Daytona during a road test on April 28th. Severe front-end damage, ve A porter at this dealership (not a technician) crashed my 2024 Dodge Charger Daytona during a road test on April 28th. Severe front-end damage, vehicle towed. What I've encountered since: — Three different stories from three different employees about where the crash happened. — No police report was filed despite a tow being required. — Two managers urged me to use the in-house body shop specifically so the damage "wouldn't show on the CARFAX." — When I went in person to request the dealership's insurance information so I could file a claim, no one on site could produce it. I was told it would be emailed to me. As of this posting, I still have not received it. — Their proposed resolution was that I take the problem back to Stellantis. I bought this car brand new less than nine months ago. I emailed ownership directly with the full details and a reasonable request for resolution. I received no response. Posting this because that silence has left me no other option. Prospective buyers should be aware that this dealership has, in my experience, actively suggested routing accident repairs through the in-house body shop specifically to keep damage off the CARFAX. If you are buying a new or used vehicle here, ask hard questions about the vehicle's history and consider an independent pre-purchase inspection. Service customers should know who is actually driving their vehicles on road tests, and how incidents are handled when they happen. More

Report | Print

Friendly nice no hassle got a good deal all the staff was nice to work with nice to work with More

Report | Print

I am outraged and disappointed on behalf of my daughter, an active duty servicemember, who purchased her first vehicle back in November 2025. She has paid for her vehicle in full, and to date, over 3 months an active duty servicemember, who purchased her first vehicle back in November 2025. She has paid for her vehicle in full, and to date, over 3 months later, has not received her vehicle’s Title (illegal based on Maryland law based on the length of time elapsed), her permanent State Tags (currently driving on expired tags provided by the dealership) and has been overcharged for the vehicle’s sales tax and tags. The best part of the transaction was the fact that she bought an exceptional vehicle. Stay clear of this dealership at all costs! Regardless of whether you are communicating at the Salesperson, Used Car Manager, Director of Finance or the General Manager levels, you will be disappointed. Note: complaints have been filed with the appropriate authorities. More

Report | Print

Pretty good experience sales person was very helpful. Knew what I wanted and very knowledgeable of the vehicle that I bought. Good experience thank you. Knew what I wanted and very knowledgeable of the vehicle that I bought. Good experience thank you. More

Report | Print

The dealership seems to care about its clients The text seems to be capable and efficient. seems to be capable and efficient. More

Report | Print

My experience with this dealership was well above average. The professionalism displayed was very welcoming. My sales associate Chase Hall added immensely to my experience. His knowledge and help average. The professionalism displayed was very welcoming. My sales associate Chase Hall added immensely to my experience. His knowledge and help through this process was greatly appreciated. The financial officer was very helpful as well. Ms. Tommay. Thank you so much. More

Report | Print

Chase sales consultant and Used car manager Nick, Diana finance are amazing individuals Thank You finance are amazing individuals Thank You More

Report | Print

Ask for Chase! ! I bought a 2010 Honda CRV EXL from Chase and he couldn't have been more helpful!! He went way above and beyond to get me great deals for my car and ! I bought a 2010 Honda CRV EXL from Chase and he couldn't have been more helpful!! He went way above and beyond to get me great deals for my car and help me out!! He was so patient, kind, and communicated so well - always getting back to me in less than 30 mins!! He made sure every question I asked was thoroughly answered and confirmed from mechanics!! 1000/10 customer service from Chase I can't recommend him enough!! More

Report | Print

GM and all staff were friendly, helpful concerning all RAM products questions. Will go back again if future needs arise. RAM products questions. Will go back again if future needs arise. More

Report | Print

I recently purchased a 2500 Ram Diesel from Len Stoler Chrysler Dodge Jeep in Westminster, MD, and I couldn’t be happier with the experience. From start to finish, their approach was no-nonsense and custo Chrysler Dodge Jeep in Westminster, MD, and I couldn’t be happier with the experience. From start to finish, their approach was no-nonsense and customer-focused. They gave us top dollar for our trade-in and provided a fair and transparent deal on the new truck. There were no attempts to push unnecessary add-ons, which was a refreshing change from many other dealerships. After the sale, I noticed some issues with the final detailing, but they went above and beyond to make it right. They happily took the truck back and redid the detailing to my satisfaction, even offering a complimentary detailing service on my next visit for the inconvenience. The team at Len Stoler demonstrated professionalism, fairness, and a commitment to customer satisfaction. If I ever decide to replace my old Jeep with a new one, Len Stoler will be my first stop. Highly recommend! More

Report | Print