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Steve Kochan
1,309 Reviews
1,309 Reviews
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1309 Reviews of Steve Kochan
November 22, 2019
Brought vehicle in for Shifter Issue I brought my 2017 GMC Acadia in because the shifter was defective. The dash would read “Shift into Park” . The part was not in so it took approximatel I brought my 2017 GMC Acadia in because the shifter was defective. The dash would read “Shift into Park” . The part was not in so it took approximately 3 weeks to get it in. Then when it was in I requested ALL my wipers be replaced (front and rear) After picking the vehicle up and driving home I noticed the rear was never replaced because the blade was still VISIBLY hanging off. I went right back to dealer and they even read on their work order to CHANGE ALL blades. When they went to go look for a rear blade they did not have it in stock and wanted me to return another day. Just overall poor service. More
by Pm2830
Verified CustomerOther Employees Tagged: Al Hoverman
November 20, 2019
Fast and efficient service I brought my Traverse to Hawthorne Chevy for an oil change. The staff was knowledgeable and helpful and the service was completed quickly. I would rec I brought my Traverse to Hawthorne Chevy for an oil change. The staff was knowledgeable and helpful and the service was completed quickly. I would recommend Hawthorne Chevy. More
by cassiemoriarty.33
November 17, 2019
Difficulty in making an appt It is difficult getting through on the phone. Once you are able to actually get appt, the rest of the service dept is EXCELLENT. It is better just to It is difficult getting through on the phone. Once you are able to actually get appt, the rest of the service dept is EXCELLENT. It is better just to show up without an appt. More
by CWJAGDE
November 15, 2019
Oil change I needed an oil change, also to check on the air in my tires. They also checked out my car battery. Thank you for your service ! I needed an oil change, also to check on the air in my tires. They also checked out my car battery. Thank you for your service ! More
by KDMOM3479
Other Employees Tagged: Mike Rivera
November 15, 2019
Tahoe service Always use this dealership. Service reps are honest and always available. The work is always complete and done to perfection. I will continue to use Always use this dealership. Service reps are honest and always available. The work is always complete and done to perfection. I will continue to use them and refer business. More
by Tony C
Other Employees Tagged: Tom Brown, John Decrocker, Carrie Bickford, Rich Mongiardo, Tony Fernandez , Steve Barna
November 15, 2019
Service as expected I was at Hawthorne Chevy for a suspicious engine alert. They picked up immediately the problem and lucky me the part was still under warranty. This pl I was at Hawthorne Chevy for a suspicious engine alert. They picked up immediately the problem and lucky me the part was still under warranty. This place is very professional and convenient besides the sense or cordiality care the offer to customers. More
by zzuniria
November 12, 2019
New vehicle purchase I can not say enough, Gray my sales person was excellent. The whole process was so professional. Everyone there was so nice. Would definitely recom I can not say enough, Gray my sales person was excellent. The whole process was so professional. Everyone there was so nice. Would definitely recommend this dealership. More
by rileyaj1
Other Employees Tagged: Carrie Bickford, Gary Monnecka, Joe Decangi, Brooke Geyer, Mike Rivera , Steve Barna, Steve Barna Jr, Michael Tandurella
November 10, 2019
My Service Consultant Steve Kochan listened to my concern My brakes were making noise and Steve had them replaced. He listened to my concerns and found the problems. It is nice to know that Steve Kochan is My brakes were making noise and Steve had them replaced. He listened to my concerns and found the problems. It is nice to know that Steve Kochan is there to diagnose problem areas and he gives great advice. More
by Mary Zietarski
November 08, 2019
Very good to deal with them I have had a really good experience working with them so far everyone I have dealt with. The cost for the job is actually the best price. I have had a really good experience working with them so far everyone I have dealt with. The cost for the job is actually the best price. More
by S
Other Employees Tagged: Joe Decangi, John Riley
November 03, 2019
Good service I had a good experience at this dealership. Requesting service was quick and easy. The employees I interacted with were friendly and overall my experi I had a good experience at this dealership. Requesting service was quick and easy. The employees I interacted with were friendly and overall my experience was nice. More
by BONGGITO
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