Steve Kochan | Page 123

Great Service Always a pleasure to bring my vehicle for Service/Repairs. Very professional, Very helpful,always done rite the first time. Vehicle comes out clean an Always a pleasure to bring my vehicle for Service/Repairs. Very professional, Very helpful,always done rite the first time. Vehicle comes out clean and seats,, etc the same More

by edyennie59 Verified Customer Verified Customer

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Immediate appointment AAA jump started my car and advised me that I needed a new battery. Two other dealers had appointments a week away. I called Hawthorne and they too AAA jump started my car and advised me that I needed a new battery. Two other dealers had appointments a week away. I called Hawthorne and they took me right away. More

by GREENPOWERSBC Verified Customer Verified Customer

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Always pleased with service except this last time Conflicting answers on diagnosis of car! Disappointed in recent service to the point of not trusting service department at this time brought the car Conflicting answers on diagnosis of car! Disappointed in recent service to the point of not trusting service department at this time brought the car in twice for the same issue, and still having the same problem without resolve! Took the car hone without service due to lack of trust More

by MJDADDY Verified Customer Verified Customer

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Very good. Speedy and efficient. Very friendly service! Very friendly service and extremely effecient. I like that I was able to book an appointment online and pick a time that was suitable for me. Very friendly service and extremely effecient. I like that I was able to book an appointment online and pick a time that was suitable for me. More

by SADIE2111 Verified Customer Verified Customer

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Service review I have dealt with Steve Kochan for many years and he’s has been a great service writer. Every time I call for service it’s always within a couple da I have dealt with Steve Kochan for many years and he’s has been a great service writer. Every time I call for service it’s always within a couple days to fit me in. I dealt with Mike Rivera when I had my truck in a couple weeks ago for a simple oil change tire rotation and fluid check. when I got home I decided to check to see if there is any oil leaking from under the truck so it didn’t stain my driveway and that was ok but when I checked the brake fluid level they topped it off and the cap fell off because it was not secured correctly. It fell between the steering box and the frame and I had to reach down on a 200+ degree engine and practically burn my arm trying to get this and replace it. I called and left a message for Mike and he called back a little while later apologizing what had happened. There was also oil marks on the plastic radiator support cover that I had to clean. I know these are minor items that were wrong but should not have happened from a certified mechanic/dealer . More

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overall service is excellent My Trax needed 10,000 service. Service department was quick, efficient, and did a complete job, as they always do. Started going there several years My Trax needed 10,000 service. Service department was quick, efficient, and did a complete job, as they always do. Started going there several years ago when my Saturn Vue and wife's Saturn Aura both needed service and found their service excellent. More

by trengineer Verified Customer Verified Customer

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Oil change was quick and really no wait Car needed to be serviced not a bad experience, my car was taken in before appointment time and I did not wait to long. Great experience Car needed to be serviced not a bad experience, my car was taken in before appointment time and I did not wait to long. Great experience More

by ALLISONRAUK Verified Customer Verified Customer

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Happy The experience was very positive. My service executive was thorough, honest and understood the symptoms and came back with a solution. Car was ready o The experience was very positive. My service executive was thorough, honest and understood the symptoms and came back with a solution. Car was ready on time More

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The warranties are respected. All the employees are very cur I am very satisfied with their cuteus services and professionalism.. Service always provides vital info re. wait time work related, etc. I would refe I am very satisfied with their cuteus services and professionalism.. Service always provides vital info re. wait time work related, etc. I would refer other to your shop. More

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Quick, pleasant, efficient As always, the service was Quick, pleasant, efficient . I didn’t have to wait very long and the waiting area was clean and comfortable. There is usual As always, the service was Quick, pleasant, efficient . I didn’t have to wait very long and the waiting area was clean and comfortable. There is usually a newspaper in which I can do the puzzles but there was none this time so I just played with my phone. More

by bschaumb Verified Customer Verified Customer

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