1,309 Reviews
Write a Review1309 Reviews of Steve Kochan
July 17, 2018
Very accommodating My car drives like new they always take me right away and I usually wait and they get me a soon as my vehicle is ready and they're all very friendly a My car drives like new they always take me right away and I usually wait and they get me a soon as my vehicle is ready and they're all very friendly and professional and I've only had great experiences More
July 13, 2018
always quick and thorough From the time you enter the bay and are greeted at the service area until the job is complete, they are always courteous, friendly and efficient. The From the time you enter the bay and are greeted at the service area until the job is complete, they are always courteous, friendly and efficient. The waiting lounge for customers is very pleasant. More
Other Employees Tagged: Glen Morris, Brooke Geyer, Mike Rivera
July 10, 2018
Service with a smile Very accommodating and friendly! Took me in first thing on a Monday, called promptly to advise what else needed to be addressed. Finished at the tim Very accommodating and friendly! Took me in first thing on a Monday, called promptly to advise what else needed to be addressed. Finished at the time promised. Nearby too and that's a plus! More
July 06, 2018
Consummate professional From the initial phone call to schedule my appointment, all the way to reviewing the work done and my service history; Hawthorne Chevrolet and Steve a From the initial phone call to schedule my appointment, all the way to reviewing the work done and my service history; Hawthorne Chevrolet and Steve are the best !!! More
July 02, 2018
Efficient but long. My appt was for 9am. After my oil change and usual tire rotation I got my car back at 10:45. I think they book a lot of appts at the same time. Everyo My appt was for 9am. After my oil change and usual tire rotation I got my car back at 10:45. I think they book a lot of appts at the same time. Everyone is very nice and efficient. More
June 30, 2018
Overbooked and understaffed Dropped my car off at 8am for an oil change. Was the second car in. Asked what time I need my car back by. Said 11. Got it 1230. Three attempts to get Dropped my car off at 8am for an oil change. Was the second car in. Asked what time I need my car back by. Said 11. Got it 1230. Three attempts to get an update. Finally spoke to the person and was just told they were overbooked. Service guy was set up for failure. Felt bad for him as I was clearly not the only customer upset. More
June 30, 2018
Great service experience Steve was my service manager and did an excellent job addrsssing my concerns. Very happy with the service received. The entire experience from drop of Steve was my service manager and did an excellent job addrsssing my concerns. Very happy with the service received. The entire experience from drop off to pick up was top notch! More
June 30, 2018
Super duper Service was excellent. Trust to bring my car to them overall a very good experience would definitely recommend. Convenient and very easy to get an app Service was excellent. Trust to bring my car to them overall a very good experience would definitely recommend. Convenient and very easy to get an appointment with More
Other Employees Tagged: Joe Decangi, Brooke Geyer, Al Hoverman, Mike Rivera
June 27, 2018
Outstanding service As always the service is impeccable. Steve is definitely on his game. No nonsense, friendly, and always courteous. Been doing business with them for y As always the service is impeccable. Steve is definitely on his game. No nonsense, friendly, and always courteous. Been doing business with them for years and will continue to do so. More
June 24, 2018
Great service experience. This was my second service for my 2018 Malibu and I wanted to have the work done at the dealer. I waited for this service at it was done in a reasona This was my second service for my 2018 Malibu and I wanted to have the work done at the dealer. I waited for this service at it was done in a reasonable period of time. Very friendly and outgoing. I will be back with my other Chevy. More
Other Employees Tagged: Mike Rivera, Tomiki Masso , Bob Whetham

