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Steve Kochan
1,309 Reviews
1,309 Reviews
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1309 Reviews of Steve Kochan
May 17, 2018
Excellent Service I was totally satisfied with my car service and it was taken care of in a timely fashion! My appointment was at 7:45 but they took in my car when I ar I was totally satisfied with my car service and it was taken care of in a timely fashion! My appointment was at 7:45 but they took in my car when I arrived at 7:00 which was very convenient and allowed me to have my car done earlier than expected! More
by RUTHRENEE
Verified CustomerOther Employees Tagged: Bobby Madden, Carrie Bickford
May 06, 2018
Great service Service rep was very nice and very helpful. An oil change and tire rotation was less expensive than those 10 minute drive through places! I would def Service rep was very nice and very helpful. An oil change and tire rotation was less expensive than those 10 minute drive through places! I would definitely recommend Hawthorne Chevy for servicing your car More
by sheila8184
May 03, 2018
Outstanding Customer Service Hawthorne Chevrolet is an outstanding Chevrolet dealerships in terms of Sales, and Customer Service after the sale! The Service Department is #1! The Hawthorne Chevrolet is an outstanding Chevrolet dealerships in terms of Sales, and Customer Service after the sale! The Service Department is #1! The technicians are very knowledgeable and efficient! The entire Service Staff is focused, professional and efficient! Hawthorne Chevrolet is the best Chevrolet dealership in New Jersey! They are the only Chevrolet Dealership that has serviced our Malibu since we purchased it from them in 2010, and the vehicle now had 113,000 plus miles, and it still drives like a new vehicle! When we have our vehicle serviced, we also stop by the showroom to look at the beautiful new Chevrolet vehicles! One of these days we will purchase another Chevrolet from Hawthorne! More
by Cordano
Other Employees Tagged: JR Gray, Joe Decangi, Tomiki Masso , Steve Barna Jr, John (Service Technician)
April 30, 2018
Poor customer service We brought our car in several times over the years about the Eco button spontaneously going on and off during driving. This problem is easily reproduc We brought our car in several times over the years about the Eco button spontaneously going on and off during driving. This problem is easily reproduced. Every time we brought the car in, we were told the service technician could not reproduce the problem. After years and years of this happening, finally the check engine light went on and the code showed it was related to the Eco button. When I spoke with Steve on Friday, there was no mention that a diagnostic fee would be charged. All of a sudden on Saturday (after not looking at the car earlier in the day and saying they were too busy to work on the car), there will be a diagnostic fee if we want them to look into the Eco button. This problem started soon after we bought the car years ago, but now that they can see the problem finally, nothing will be covered under warranty. We asked for a call back from Joe Decangi (service manager) on Monday but no callback happened. Hopefully this review will lead to at least a phone call. Very poor customer service for a service center always asking for 5 star reviews. More
by JONNYFELD
April 29, 2018
Great service The service department works with my schedule, and doesn't sell services that are not needed. Everyone that I have dealt with has been wonderful. The service department works with my schedule, and doesn't sell services that are not needed. Everyone that I have dealt with has been wonderful. More
by JOEL707227
Other Employees Tagged: Arnie Ziem, John Dingertopadre
April 27, 2018
it was pleasant. Everything was fine. Had a headlight bulb replaced. The waiting room was comfortable and clean. This is the first time I waited there for service. Everything was fine. Had a headlight bulb replaced. The waiting room was comfortable and clean. This is the first time I waited there for service. More
by GTT846
Other Employees Tagged: Just the cashier.
April 25, 2018
Not satisfied Came in because of a power steering problem on my 2016 Traverse. One problem led to two problems and now it seems things weren't put back together pro Came in because of a power steering problem on my 2016 Traverse. One problem led to two problems and now it seems things weren't put back together properly because now I have a rattling noise in the undercarriage. More
by CEEWILL61
Other Employees Tagged: Brooke Geyer, Mike Rivera
April 15, 2018
Very appreciative I came in for oil change, fastest ever. Had them look at loose mud flap. Fixed no charge. Now that’s service. Now that was a surprise. I came in for oil change, fastest ever. Had them look at loose mud flap. Fixed no charge. Now that’s service. Now that was a surprise. More
by ANDREWIANLAZARUS
Other Employees Tagged: JR Gray
April 15, 2018
Great Service I was welcomed as soon as i arrived. The service was excellent . And i was in and out in the amount of time I was promised I was welcomed as soon as i arrived. The service was excellent . And i was in and out in the amount of time I was promised More
by SAMNICE4
Other Employees Tagged: John Dingertopadre
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