Steve Kochan
Steve Kochan at Hawthorne Chevrolet

Steve Kochan | Page 22

Service Advisor

Hawthorne Chevrolet

1180 Goffle Road
Hawthorne, NJ 07506

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4.8
1,310 Reviews
4.8

1,310 Reviews

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1310 Reviews of Steve Kochan

March 18, 2023

Dealership Rating
Employee Rating

Always a pleasure to deal with the great people at Hawthorne Chevy very helpful staff More

by royalcarwash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Verheeck , Steve Barna, Steve Barna Jr

March 15, 2023

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Best Chevrolet service center around. Very prompt, good work, really really nice staff all around. More

by trim.shabani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Geyer, Al Hoverman

March 14, 2023

Dealership Rating
Employee Rating

I have an intermittent issue with tailgate on new truck dropping. They were clueless on how to diagnose issue because it didn’t do it at dealership. I felt nothing was done or attempted to be done because More

by gregpol
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Mar 14, 2023

gregpol responded

Not happy with service

March 13, 2023

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Employee Rating

Great service,thanks to the staff especially to Steve to resolving the issue with my Cadillac , I find my new place More

by Cmannyquirola
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Decangi

March 12, 2023

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Employee Rating

Everything went well till the payment center would not accept my check When called To see why the check was not approved for a run around and time wasted. Get a new service company with real time ban More

by ANTHONY@AMCONSTRUCTIONCORP.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Riley

March 08, 2023

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Had the truck 3 weeks. I had to drive down there because Steve K would not take my calls. He was unable/unwilling to fix it. Another mechanic had to go there, put it back t More

by Colin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Decangi

Mar 09, 2023

Colin responded

After having my commercials truck for over 3 weeks Steve told me he was unwilling/unable to fix it. I had to drive there to find out because he never took my calls unless a friend in the front office interceded on my behalf. I had to ask another mechanic to go to your shop, pay you $450, reassemble the truck, and drive it out of there. I received a text about my experience and was prompted to call Joe, the service manager if I had any comments. He told me it was my own fault for counting on Steve and not going directly to him because he had just completed a similar repair. A new low in service performance. Colin, Ramapo Tree

March 07, 2023

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Alway prompt and everyone is very courteous. Would refer the service center to anyone. My little buddy Pete alway says hello by my name and my vehicle is always waiting for me up front. My servi More

by SIEMERFOODS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Hoverman, Mike Rivera , Steve Barna Jr, And John Dinger

March 07, 2023

Dealership Rating
Employee Rating

I always bring my cars here as the Service mgr always takes care of any issues, doesn't take advantage and repairs or does maintenance in a timely manner. Always gives me an estimate and responds immed More

by WHIDOBIE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JR Gray, Mike Rivera , Steve Barna

March 03, 2023

Dealership Rating
Employee Rating

JR Gray is a great salesman. Professional, Courteous, Knowledgeable and Thoughtful. Steve Kochan in Service also possesses identical skills and attitude. I Would recommend Haw More

by SUSIEQJK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JR Gray, Carrie Bickford

February 27, 2023

Dealership Rating
Employee Rating

I brought my car in for an oil change. The process quick and easy. Everyone was very professional and kind. More

by amosjl05
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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