Steve Kochan | Page 27

Fast and Courteous. The staff always treats me like royalty. They answer all my questions and help me with whatever my needs are. The staff always treats me like royalty. They answer all my questions and help me with whatever my needs are. More

by BMITCHE118279 Verified Customer Verified Customer

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All of your employees are respectful but your repair prices are out of control even with warranties prices are out of control even with warranties More

by Jerryd59 Verified Customer Verified Customer

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Steven at Truck Service was easy to work with. Very friendly and efficient service. Recommend Hawthorne Chevy Service! Very friendly and efficient service. Recommend Hawthorne Chevy Service! More

by EH_HM Verified Customer Verified Customer

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The dealership team was great as always trying to take care of me even as a last minute. care of me even as a last minute. More

by fusion Limo Verified Customer Verified Customer

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Had a leak and they took care of it right away Tate very accommodating and fast accommodating and fast More

by Jtroiano3 Verified Customer Verified Customer

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I’ve purchased 2 vehicles from Hawthorne Chevy and am glad to say that my 4 gm vehicles have found a permanent home for service. The service staff is excellent along with the parts department. Steve Koc glad to say that my 4 gm vehicles have found a permanent home for service. The service staff is excellent along with the parts department. Steve Kochan, the service manager, has been a tremendous help to me and I really appreciate it. Rich Ortega from parts is also one of your most valuable employees. You guys are the best! More

by paulanthonypainting Verified Customer Verified Customer

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Kept me in the loop throughout the process. They were able to give me a loaner for the time being which ended being 3 1/2 weeks. Great customer service. They were able to give me a loaner for the time being which ended being 3 1/2 weeks. Great customer service. More

by lsc033003 Verified Customer Verified Customer

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They were very helpful with getting the car repaired eventhough it took an extended period of time to get the part needed eventhough it took an extended period of time to get the part needed More

by Tonymanz78 Verified Customer Verified Customer

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Not overly impressed, facilities were okay but the staff was lacking enthusiasm and customer service skills. Not sure why a person is standing behind a counter in the service drive in and offers no help. Th was lacking enthusiasm and customer service skills. Not sure why a person is standing behind a counter in the service drive in and offers no help. They just said hello and then it was a waiting game for the service rep. Service rep wasn't friendly or said much. For a company who pushes reviews so hard I would make sure the team on the ground is aware and actively trying to provide a good customer experience. More

by atvdude Verified Customer Verified Customer

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I had to return my truck for the same problem three times. The first time I didn’t even get to the end of the street before my check engine light came back on times. The first time I didn’t even get to the end of the street before my check engine light came back on More

by DMS3578 Verified Customer Verified Customer

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